Support: HD PVR 2, HD PVR 2 Gaming Edition and HD PVR 2 GE Plus

HD PVR 2 Windows driver and applications

HD PVR 2 Installation CD
Windows Driver, Hauppauge Capture application and Utilities

HD PVR 2 Installation CD with Hauppauge Capture

This version is for Windows 8, 7, Windows Vista or Windows XP.

To install this Windows driver and application update:
  • Click on the download link. You will be given an option to Run or Save the file. Click Save to save the file in your Download folder.
  • Run this file. It will install the Windows driver plus the Hauppauge Capture application and Record button suppor.
  • When finished running the update, you will be ask to restart your PC. Restart your PC.
  • While the PC is restarting, power cycle your HD PVR 2 to load the new firmware. To power cycle the HD PVR 2, remove power from the unit for a few seconds and then plug it back in.
  • When your PC has rebooted, you should see the Hauppauge Capture icon on your Windows desktop. Double click on the Hauppauge Capture icon.
  • Note: You will not see video on your TV set until you run Hauppauge Capture once.
  • If your cables are connected, you should now be able to see your game console on your TV set and record and stream your gameplay.

File name: hauppaugecapture_1_0_31351_full.exe
Date: Dec 17, 2013
File size: 273 MB

HD PVR 2 Windows driver version 1.3.31062

HD PVR 2 Windows driver version 1.3.31062

This version is for Windows 8, 7, Windows Vista or Windows XP.

To install this driver update:
  • Download this file.
  • Unzip this file and run HCWDriverinstall.exe
  • When the Windows driver has been installed, you will see a message Drivers installation status: Success
  • When finished running the update, you will be ask to restart your PC. Restart your PC
  • While the PC is restarting, power cycle your HD PVR 2 to load the new firmware. To power cycle the HD PVR 2, remove power from the unit for a few seconds and then plug it back in.
Updates in HD PVR 2 driver version 1.3.31062:
  • Fix for AC3 over HDMI not taking effect if you don't have a passthrough monitor.
  • Stability update for resolution change.

File name: hdpvr2_1_3_31062.exe
Date: March 12, 2013
File size: 5.3 MB

Beta software for HD PVR 2

HD PVR 2 Installation CD
Windows Driver, Showbiz and Hauppauge Capture applications with StreamEez and Personal Logos

HD PVR 2 Beta CD with Hauppauge Capture

This version is for Windows 8, 7, Windows Vista or Windows XP.

This version includes Hauppauge Capture version 31143

To install this Windows driver and application update:
  • Click on the download link. You will be given an option to Run or Save the file. Click Save to save the file in your Download directory.
  • Run this file. It will install the Windows driver plus the Showbiz, Record button and Personal Logo applications.
  • When finished running the update, you will be ask to restart your PC. Restart your PC
  • While the PC is restarting, power cycle your HD PVR 2 to load the new firmware. To power cycle the HD PVR 2, remove power from the unit for a few seconds and then plug it back in.
  • When your PC has rebooted, you should see the Arcsoft ShowBiz icon on your Windows desktop. Double click on the Showbiz icon. Once you see Showbiz, click on the Capture tab.
  • Note: You will not see video on your TV set until you run Showbiz -> Capture.
  • Under Source (upper left hand corner), set to Hauppauge Siena Video Capture.
  • If your cables are connected, you should now be able to record videos

File name: hauppaugecapture_1_0_31143.exe
Date: May 24, 2013
File size: 266 MB

Software Applications for the HD PVR 2

Hauppauge Capture product preview

Hauppauge Capture is a new application for all models of the HD PVR 2. You can record, trim, upload and stream your videos with Hauppauge Capture. You can also add audio from your PCs 'Microphone' input to your recordings or streams.
Click here for a download link to the Hauppauge Capture application product preview.

StreamEez: stream your video gameplay with Twitch, Ustream and YouTube

StreamEez for HD PVR 2 version 32192. Now with YouTube streaming and Rocket support

File name: streameezsetup_1_0_32192.exe
Date: July 27, 2014
File size: 117 MB

New features in this version

  • For Twitch users: add your channel name and pause for a commercial break
  • Adds an automatic re-connect mode, to re-establish streaming when your Internet connection is momentarily lost
  • Adds streaming support for the HD PVR Rocket

To install this version of StreamEez:

  • Click on the download link. You will be given an option to Run or Save the file. Click Save to save the file in your Download folder.
  • Run this file. It will install the StreamEez-Pro application plus the Windows driver.
  • When finished running the update, you will be ask to restart your PC. Restart your PC
  • While the PC is restarting, power cycle your StreamEez device to load the new firmware (remove power from the unit for a few seconds and then plug it back in).
  • When your PC has rebooted, double click on the StreamEez-Pro icon.
  • Under Source (upper left hand corner), make sure it is set to your Hauppauge device.
  • If your cables are connected, you should now be able to stream with Twitch, Ustream or YouTube.

Video on how to use StreamEez

Play video YouTube video

How to setup YouTube streaming with StreamEez

Play video YouTube streaming with StreamEez

Some tips on using StreamEez

  • Step 1
    • Before you change any settings, make sure you are Off Air and the Lock button is unlocked (just click on the button to unlock).
    • Choose your Video Source. Xbox 360 normally uses HDMI while PS3 normally uses Component.
    • Choose your Audio Source. Xbox 360 normally uses HDMI while PS3 normally uses Line.
    • In Quality Profile, the default is High Bandwidth. Depending upon the uplink speed of your Internet service, you may need to change to Medium or Low bandwidth. A laggy or jerky stream means your uplink speed is too low and you need to choose a different Quality Profile.
    • If you would like to preview your video in StreamEez, make sure the slider under the preview window is set to 'Normal speed'. You should now see your video in the preview window.
  • Step 2
    • Then choose your Stream Service, either Twitch, YouTube or Ustream. ( You must have an account setup with the stream service you wish to use)
    • In Channel, select Login. Enter your Login and Password. You will see a message "Gathering credentials" as we check your user name and password.
    • Once your user name and password are confirmed, you will see the URL of your stream in the box "Copy stream link". If you click on the words "Copy stream link", the URL will be copied to the clip board.
  • Step 3
    • Leave the Network Connection as the default
  • To start streaming
    • To start streaming, click the red dot next to "Off Air." The indicator should be changed to "On Air" and you will now be streaming live over the Internet!
    • Once you are On Air, you cannot change any settings. You need to stop streaming by clicking the green dot next to On Air to stop the stream.

Personal Logo application

The Personal Logo application is installed with the HD PVR 2 Installation CD.

Some tips on using the Personal Logo application
  • The logo must be 150pixels x 100pixels and be a GIF, BMP or PNG format. PNG files which are 24-bit can be transparent.
  • Click "Browse" and then find your logo. Once you open the logo, you can position it on the screen by dragging it around with your mouse.
  • If you change the record resolution, the HD PVR 2 record application will calculate where to reposition it to keep it in the same spot.
  • Once you click 'OK' on the bottom of the Personal Logo application, your logo will then always be used in your recordings.
  • You can adjust the transparency by using the Alpha slide bar. All the way to the right makes the logo fully opaque, while moving it to the middle makes the logo semi-transparent.
  • The settings are "sticky". Once set, they will be applied to all future recordings (unless you re-run the Personal logo program and make changes).
  • Here is a short test video we made using the logo inserted by the Personal Logo application. http://www.youtube.com/watch?v=qBVs5wSlp2I

Third Party Applications

HDPVRCapture for the Mac

Use HD PVR 2 with a Mac.

Capture4ME

Capture4ME is compatible with HD PVR 2. It is an easy-to-use application that focuses on the core goal of capturing video. The Capture4ME app has the ability to trim the beginning or end of a recording, and also an 'Upload to YouTube' function for those that want to share their videos online.

PS3 setup

PS3 to HD PVR 2 Connection Diagram

HD PVR 2 to PS3 connection diagram
Click to enlarge

WinTV for the HD PVR 2

Note: WinTV v7 is provided with the HD PVR 2 model 1512 only. All other versions of HD PVR 2 can be used with WinTV v7 but require a separate purchase.You can purchase WinTV v7.2 for the HD PVR 2 here.

WinTV v7 setup and use for the HD PVR 2

Download WinTV v7 users manual

Help Guides

HD PVR 2 QuickInstall Guides

Here is the latest HD PVR 2 Gaming Edition QuickInstall Guide

Here is the latest HD PVR 2 QuickInstall Guide

Tutorial on editing HD PVR 2 recordings with Sony Vegas

Click here to see a tutorial on editing HD PVR recordings with the Sony Vegas Editor
http://www.youtube.com/watch?v=VuL_vc42PZI

HD PVR 2 connection diagrams

HD PVR 2 Gaming Edition has video pass through for no delay recordings. Simply connect HD PVR 2 between your game console and your HD TV set. (click picture to enlarge)

Frequently asked questions about HD PVR 2

What Operating Systems are supported by the HD PVR 2?

Microsoft Windows 8, 7 or Vista (32 or 64-bit), or Windows XP with Service Pack 2 or later.

Do I need a PC to use HD PVR 2?

Yes, a PC or laptop is required to use HD PVR 2. The PC is used to both run the HD PVR 2 application plus is the place where HD PVR 2 recordings are stored. HD PVR 2 does not have any internal disk storage.

HD PVR 2 connects to a PC or laptop computer through a USB 2.0 port. The HD PVR 2 recordings are stored on the PC's disk drive.

If you have a Mac, there is an application from HDPVRCapture which can be used. Go to http://www.hdpvrcapture.com for more information.

I use the HD PVR 2 Gaming Edition. I was wondering how do record my game chat with game audio?

With the new Hauppauge Capture application, you can plug your microphone into the 'mic input' on your PC and mix your game play audio with microphone audio. There are seperate volume adjustments for game play and microphone audio.

http://www.hauppauge.com/capture

You can also use an external mixer to mix your chat with game play. Here is the link to the tutorial on connecting a microphone to the HD PVR 2.
http://www.youtube.com/watch?v=IhP_Pnw-19Y

You will need an audio mixer to 'mix in' your game audio. Here is the one we use (but there are lots others):
http://www.mcmelectronics.com/product/DISTRIBUTED-BY-MCM-TC-43-/50-6182

HERE IS HOW TO CONNECT AN MICROPHONE WHEN USING AN XBOX
Here are the connections:

Connect the Xbox to the HD PVR 2 with an HDMI cable. This cable will be used for video only.
For audio, you need to use an 'Xbox audio adapter' to bring the Audio (stereo) from your Xbox to the Mixer. Here is this adapter:
http://www.amazon.com/Microsoft-Audio-Adaptor-Xbox-360-Windows/dp/B004S5EH6Q/ref=sr_1_8
Now you connect the Microphone into the Mixer. There is usually a jack on the mixer marked 'mic' or 'mic in'.
The stereo output of the Mixer goes to the audio connectors on the Hauppauge AV adapter, and the Hauppauge AV adapter plugs into the back of HD PVR 2 in the 'AV in' connector.

Finally, in Showbiz Capture, you set the Video input to HDMI BUT THE AUDIO INPUT NEEDS TO BE SET TO "RCA (STEREO)". This is the key thing which needs to be done. And then you connect to your TV set with HDMI as normal

Can I connect the HD PVR 2 passthrough cable to a standard TV?

The HDMI output of the HD PVR 2 can only be used on an TV set with HDMI connectors. HDMI TV sets normally display 720p or 1080p video.

Can I use HD PVR 2 with a Mac?

If you buy the HD PVR 2 Gaming Edition Plus, it comes with a free copy of HDPVRCapture for the Mac.

If you have an HD PVR 2 or an HD PVR 2 Gaming Edition, you can buy HDPVRCapture separately. For more information, please go to:
www.hdpvrcapture.com.

System Requirements

Windows 8, 7, Vista and Windows XP with service pack 3. Mac support from HDPVRCapture.com

You can record HD PVR 2 video on pretty much any PC. Older, slow, laptop or desktop PCs can be used to record HD PVR 2 video. Preview video on older PCs and laptops might be jerky and laggy but your recordings will be fine.

But when you playback an HD PVR 2 recording on your PC screen, you need a fast CPU and at least 256MB of graphics memory. Here is what we recommend for video playback (minimum):

  • Dual core CPU 2.0Ghz or faster
  • Graphics with 256MB memory (or greater)
  • Sound card
  • USB 2.0 Port

Can I record composite video from my old PS2 or Wii?

Yes. Connect the yellow cable from your Wii to the Blue connector on the Hauppauge AV cable. Then connect the red and white audio cables from your Wii to the red and white connectors on the Hauppauge AV cable. Then, in Showbiz or Hauppauge Capture, select Composite under Video input and Line In under Audio input.

Here is a video which shows you how to use the HD PVR 2 with an Nintendo 64: http://www.youtube.com/watch?v=Mb541Ww09jg

Would you like to support the HD PVR 2 in your own Windows application?

You can access the HD PVR 2 in your DirectShow application. Simply build a Directshow graph and add the crossbar, capture and encoder filters. Then connect them all up, and it'll output a transport stream containing H.264 and AAC.

You can then demultiplex it or do whatever you want to it. And you can use standard Microsoft API like IVideoEncoder to control the bitrate. Here is a link to the Graphedit graph.

Can I use the HD PVR 2 with Linux?

Currently, there are no drivers available for Linux.

Can I use HD PVR 2 with the Hauppauge WinTV v7 application?

Yes. If you use WinTV v7.2 with the HD PVR 2, you can record videos plus use Extend for live streaming.

Can I record high definition TV from a Cable TV or Satellite box?

Yes. By connecting the Component video output from your high definition cable TV or satellite TV set top box to the Component video inputs of the HD PVR 2, you will be able to record the TV programs coming from your set top box to the hard disk. Component video connections are normally the Red/Green/Blue connectors on the back of a set top box. Sometimes they are also called YPrPb or YCrCb connectors.

The HD PVR 2 model 1512 comes with the cables to connect to your satellite or cable TV set top box.

What type of recordings can I make with the HD PVR 2?

HD PVR 2 encodes in real time directly to the hard disk in an H.264 format. There are three formats which you can choose when recording a video:

  • .MP4 which is compatible with many video editors plus playback on the XBox360. MP4 is the preferred format for Sony Vegas. Apple iMovie version 9.0.4 can edit HD PVR 2 MP4 files.
  • .TS which is a generic 'transport stream' compatible with many digital media players

All record file types can be used to burn AVCHD Blu-ray compatible discs but you will need to supply your own disc burning application.

What type of audio encoding is made with the HD PVR 2?

There are two ways of bringing audio into HD PVR 2: through the Line In (RCA) stereo audio jacks on the A/V connector or through the HDMI connector. When bringing audio in through the stereo jacks, audio is recorded as AAC. When bringing audio in through the HDMI connector, the audio is also recorded in the AAC format.

DTS audio is currently not supported.

MP4 format recordings are recorded using AAC.

If you have the HD PVR 2 model 1512 or the HD PVR 2 Gaming Edition Plus and are bringing in 5.1 channel audio from either HDMI or optical audio, your recordings will be made with 5.1 channel AC3 audio.

Can I output files I've recorded with my HD PVR 2 or other content from my PC back to an external TV monitor through the HDMI outputs on the HD PVR 2?

No, the HD PVR 2 itself does not have the ability to play back recorded videos to an external monitor. To playback recorded videos, you will need to connect your laptop or PC to your TV set.

The HDMI video output on HD PVR 2 acts as a pass through for live video streaming from your video source through the HD PVR 2 back to your TV monitor. The power of the HD PVR must remain in the on position in order to pass the video through to the external TV.

If I record my game play, can I uploaded it to YouTube?

Yes. Recordings made with HD PVR 2 are in a format which can be immediately uploaded to YouTube without conversion. ShowBiz records from HD PVR 2 in an H.264 form. ShowBiz Edit allows you to trim your videos very quickly without the need to re-encode. ShowBiz "Upload to YouTube" saves your login settings and allows you to upload your videos.

When I upload videos to YouTube using Showbiz, I do not get an HD option for playback

In Showbiz, you have to set the default resolution to at least 720P when uploading to YouTube in HD. This is done by going to Options; Preferences; Other and selecting the desired YouTube resolution.

Can my PC go into hibernate or sleep mode when using HD PVR 2?

The current driver for HD PVR 2 does not allow your PC to go into Hibernate or Standby mode when it is either recording or previewing video.

My PS3 is not selecting Component video out, and I see a black screen in Showbiz. How can I fix this?

This happens if you connected your PS3 using HDMI and now want to use Component video so you can record with HD PVR 2.

To fix, you need to reset the video settings on your PS3. To do this:
- Make sure you have the HDMI cable disconnected on your PS3
- Then push the PS3 power button on the front of the PS3. You should see the light go Red. This means your PS3 is turned off.
- Then hold down the PS3's power button until you hear two beeps (one beep, then about 5 seconds and a second beep).
Your PS3 should now be set to Component video out and you should see video in the preview window in Showbiz Capture.

When opening the Showbiz Capture, I see a Channel button. Why?

If you have a TV tuner card installed, Showbiz Capture may attach to this or any other capture device installed.  If you see a Channel button on the Capture Module window go to the Source drop down menu at the top and select the Hauppauge HD PVR 2 Capture Device.

Video in ShowBiz preview window has incorrect colors?

Most of the time this is caused by either one of the Component video connectors is not connected. For example, if the Red connector is not connected correctly, your video picture will look green.
Also try updating to the latest drivers supplied by your graphics card manufacturer.

I see a change in brightness every few seconds in Hauppauge Capture and Showbiz while recording, streaming or playing back my video recordings. But my recordings are fine. What is going on?

If you are running an AMD graphics card in the PC which the HD PVR 2 is connected to, you may experience a slight change in brightness every few seconds while in the preview or edit screens. This is due to an issue with hardware acceleration that we have seen in some AMD drivers. This shift does not affect recordings and typically can be eliminated by either changing drivers for the graphics card or by disabling Hardware acceleration.

Video is jerky or broken up while capturing, yet my recordings are perfect. Why?

This is caused by either a slow processor in your laptop or desktop PC, or the display adapter is having a problem. Make sure your video card meets the minimum requirements. Also try updating to the latest drivers supplied by the manufacturer.
In September 2012, there was a problem with the ATI graphics driver which would cause jerky video or freezing of the video screen. This should be fixed with an update from ATI on their graphics drivers.

I get a black screen in the ShowBiz Capture window when using Component video from a cable TV set top box.

Some set top boxes will disable or turn off the component output if the HDMI or DVI output is being used. Check to see how you have your Television connected to your set top box. You might need to disconnect the HDMI connector on your set top box when you want to record TV programs.

Audio pass through does not work

In order for the audio pass through to operate, you need to configure the settings in the Showbiz application. In Showbiz, click on Capture. Make sure Source is Hauppauge Siena Video Capture. Then click the Audio input pulldown from the drop down menu ( RCA, HDMI ). Once configured, the HD PVR 2 will retain these settings. Note: the HD PVR 2 must be powered on for the pass through to operate.

My video recordings look pixelated with fast motion. What can I do?

Increasing the recording bitrate will eliminate motion artifacts in your recordings. Here is how to do this:
In Showbiz Capture module, click the Format setting button. Then click the Video Encode tab. Under Bitrate, set to 10000000 (this is 10 Mbits/sec bitrate). Under Bitrate peak, set to 20,000,000 (this is 20 million bits/second). Under Bitrate mode, set to Variable.

You can experiment with other settings, but in our experience, these are good for uploading to YouTube.

What resolutions and bit rates are supported using the HD PVR 2?

  • Video record resolutions are 1080p30, 720p60, 540p60, 480p60 and a number of downscale variants of these formats.
  • You can record at datarates from 1Mbs to 13.5Mbs, constant and Variable Bit Rate

What file formats are created by recording with the HD PVR 2?

The default formats you can record in are: .TS (transport stream for AVCHD), .M2TS (for PS3), and .MP4 (for most video editors and for playback on an Xbox 360).

How much disk space will it take up when recording?

Approximately 2 GB per hour at 5Mb/s setting.
Approximately 4 GB per hour at 9Mb/s setting.
Approximately 6 GB per hour at 13.5 Mb/s setting.

Can I use HD PVR 2 independently from a PC?

No, the HD PVR 2 requires a PC to operate. But once you have connected your PC to HD PVR 2 and have gotten Showbiz running, you can disconnect the USB cable to your PC and the passthrough will continue to run as long as HD PVR 2 still has power.

Can I use a longer USB cable with my HD PVR 2?

It is not recommended to use a different USB cable other than the cable provided with the device.

Can I burn a Blu-ray disc with my HD PVR 2?

You can burn Blu-ray compatible discs but a disc burner is not supplied with HD PVR 2.

Hauppauge Capture hangs during the installation.

Check for the presence of "Constant Guard" from Exfinity and uninstall if present then re run the installation for Hauppauge Capture. Once installed you can reinstall Constant Guard

 

Troubleshooting

Uploading videos to YouTube

To change the upload resolution for YouTube, in ShowBiz click the Option button (upper right hand corner) and select Preferences in the dropdown menu. In the Preferences window click on the tab that reads Others. At the bottom of this tab will be the upload resolution to default to when uploading clips. For HD uploads to YouTube, we recommend 720p as a minimum. By default, Showbiz is set to 240p. View the Preferences page

What do the lights on front of HD PVR 2 mean?

  • Blue light: When HD PVR 2 is powered on and ready to start recording, the blue light is on. When the blue light is blinking, the HD PVR 2 is not 'seen' by your PC. Check the USB cable!
  • Yellow light blinks once when Capture runs: the HD PVR 2 is ready to start recording.
  • Yellow light on: this means video is present and HD PVR 2 detects video on the currently selected video source. For example, if you are using ShowBiz and have selected HDMI and have a active HDMI source, then you will see a yellow light on the front of HD PVR 2.
  • Green LED ring: indicates that HD PVR 2 is recording video to your disc drive.
  • Red light: this means the video encoder inside HD PVR 2 cannot send data to your PC. There are a number of reasons this could happen. If your PC is running slowly and cannot get data from HD PVR 2 quickly enough, the red light might go on for a few seconds until the PC can accept data. If there is a problem with your USB cable or the USB port on your PC, the red light might be illuminated. Change to another USB port on your PC, then power down HD PVR 2, wait a few seconds and power up again. If you continue to see the Red light while recording, check your cabling and if you continue to have problems, contact Hauppauge technical support.

"Device is not available" message in Showbiz Capture:

This is normally caused if you forgot to set "Hauppauge Siena" in the Source in the Capture module (see page 7 of the Hauppauge HD PVR 2 QuickInstallation Guide). Check the following in Showbiz => Capture:
In Source: make sure Hauppauge Siena Video Capture is selected. You might need to click Refresh for Hauppauge Siena to appear.
In the Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
In the Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you do not see Hauppauge Siena listed under Source

Reinstall the Hauppauge Windows driver from either the Installation CD or as a download from the Support page. At the conclusion of the installation, you will see a message "Your drivers have been successfully update". You can then run Showbiz => Capture and set Source to Hauppauge Siena.

Black screen in the ShowBiz Capture preview window and no video on your TV set:

  • First, make sure, in Showbiz => Capture, Source is set to Hauppauge Siena.
  • If you are using an Xbox, make sure your video is set to 720p or 1080p. Some Xbox video formats will give a black screen in Capture and your TV set.
  • If you still do not see video on your TV set or on your PC screen, if you are using a PS3 you might need to reset the video mode on your PS3. To do this on the PS3 Slim, push the power button on the front until the light goes red. Then push and HOLD the button until you hear two beeps. Then you can release the power button and the PS3 video format will be set to the default.
  • If you are using an Xbox, change your HDMI cable in case you have a broken wire inside the cable.

Black screen in the ShowBiz Capture preview window:

First, make sure, in Showbiz => Capture:
Source: make sure Hauppauge Siena Video Capture is selected.
Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you still do not see your game video in the preview window in Showbiz => Capture:

  • Most problems here are basic cabling and settings in game consoles. Check you cables!
  • If you choose the wrong video source in Arcosft Showbiz, you will get a black screen. For example, if you connect Component video but Arcsoft Capture is set for S-Video, you will get a black screen.
  • Uncheck "hardware acceleration" in Capture. On some PCs, hardware acceleration will not work and you will see video on your TV set but not on your PC screen.
  • If you are using a PS3, check to make sure the Red, Green and Blue cables are connected from the game console to the same color RCA connectors on the Hauppauge AV cable on HD PVR 2.
  • As a test to make sure the cables are correct and are working, connect the game console directly to the HD TV set with the same video game component cables. If you see your game on the HD TV set, then the cables are o.k.

Then:

  • Step 1: Check your USB cable and make sure the blue light is on on the front of HD PVR 2.
  • Step 2: Check your video cables.
    Try removing each cable and make sure it is firmly reseated into each device you are using.
    Is the yellow light on on the front of HD PVR 2? If the yellow light is not on, then either you have the wrong Video input source set or your game console is not turned on.
    On the PS3, disconnect the HDMI cable between the PS3 and your TV set. Having HDMI connected at the same time as Component video will shut off Component Video and you will not see video in ShowBiz.
    On the PS3, if you left the HDMI cable connected by mistake, then once it is removed you need to reset the Video format. To do this on the PS3 Slim, push the power button on the front until the light goes red. Then push and HOLD the button until you hear two beeps. Then you can release the power button and the PS3 video format will be set to the default (480p plus AV out).
  • Step 3: Once you have confirmed your video source is on, the Video input is correctly set and the yellow light is on the front of HD PVR 2, if you still see a black video screen in Arcsoft ShowBiz try capturing some video in the Capture module. If you can successfully playback a recording but you cannot see live video in the Preview window, there might be a video rendering problem (video card drivers, hardware acceleration…) Check device settings for video decoder details. To enable hardware acceleration, select "hardware acceleration" in ArcSoft ShowBiz Capture.

If capture fails, it is likely something is wrong with the video input to HD PVR 2. This could be a broken or loose video cable or you plugged the cables into the wrong connector on HD PVR 2.

Tips on installing HD PVR 2 with the PS3

  • Make sure you remove any HDMI cable connected to the PS3. If you do not disconnect the HDMI cable from your PS3, Component video will NOT be enabled and you will have a black screen in Capture.
  • As the instructions say, plug the PS3 Component video cable that came with the HD PVR 2 into the AV connector on the back of your PS3. Then connect the colored RCA connectors (Red, Green, Blue video plus White and Red audio) of the PS3 Component video cable into the Hauppauge Component AV Cable adapter. The Hauppauge Component AV Cable adapter plugs into the back of the HD PVR 2 where it says AV in.
  • Next, in the spot on the back of HD PVR 2 which says 'HDMI out', plug one of the HDMI cables. Plug the other end of the same cable into your TV set. (The HDMI In connector on the back of HD PVR 2 is not used with the PS3, so just ignore that port)
  • To complete the installation, open Arcsoft Showbiz on your PC and click on Capture. This should open the Capture window. Make sure that the Hauppauge Siena Video Capture is selected in the Source dropdown menu. Now, from the Video Input drop down menu, select 'Component (YPbPr)'. If all goes well, you should see your PS3 video in the Capture preview window.
  • If, however, you do not see video in the Capture window, you may have to go into your PS3's Display settings and change to Component video.

Pass through video problems (if you do not see your game console video on your TV set, but you can see video in Capture)

Once HD PVR 2 is turned on and you run Capture and set the Source, HD PVR 2 will run even if you remove your PC. In order for you to see your game video on your TV set:

  • the HD PVR 2 needs to be powered on
  • you must run the Showbiz Capture once and choose your Video input source (HDMI for the Xbox and Component video for the PS3)
  • After you set the Video input source, you can remove your PC and the input you selected will stay until you change it or you turn the power off on the HD PVR 2
No video passthrough or I see flashing or distorted video on my TV monitor:
  • If you have a PS3, you might need to reset the video on your PS3. To do this, push the Power button on the front of your PS3. It will turn red. Then, PUSH AND HOLD the power button until you hear the SECOND beep. The second beep means the video mode has been reset. You should now see video on your PC screen and on your TV set.
  • Open ShowBiz and verify the correct Video input is selected. Video and audio input must be set initially for passthrough to work (if you power cycle the HD PVR 2, it may revert to its default setting and will need to be set again).
No video on my TV monitor but I can see video in ShowBiz Capture
  • Check that the HDMI cable from the HD PVR 2 (HDMI out) is connected to your TV monitor and the TV is set to the correct HDMI port if multiple are available on yourTV.
  • Try changing the output resolution from your game console. Some TV monitors may not support all HDMI output resolutions.
I can not see my game video on either my PC screen or on my TV set
  • If using HDMI, verify your source device does not use HDCP copy protection (the PS3 uses HDCP on HDMI). If this is the case use the Component video input.
  • If you are using a PS3, make sure your HDMI cable is not plugged in.
  • You might need to reset your game console video in order for passthrough to work. To reset the video, do the following:
    • PS3: Turn the PS3 off via the power button on the front of the unit. Flip the power switch on the back of the PS3 to the off position. Push and hold the power button on the front of the PS3 while you flip the power switch on the back of the PS3 to the on position. Once you hear the second beep, release the power button on the front of the PS3. Your PS3 video will be reset.
    • Xbox: Remove any games from the optical drive. Turn the Xbox 360 off. Turn the Xbox back on via the controller. As the console starts, press and hold the Y button, and then pull the right trigger at the same time. Your Xbox video will be reset.

Inputs and outputs and how they are configured

The HD PVR 2 was designed to pass through any input to the HDMI output of the device. So whichever input you choose (composite, S-Video or Component) will be routed to the HDMI out.
NOTE: if you are using composite or S-Video input, the HDMI video output will be standard definition even though you are using component cables.

Troubleshooting the HD PVR 2

Note: There appear to be a number of HD PVR 2 users who are extending their USB cables because their computer is located a distance from HD PVR 2. This can potentially cause problems such as "no device detected" or a black screen in Showbiz Capture or bad video recordings. If you are using a long USB cable and are having problems, do an experiment and see if you problem goes away by connecting HD PVR 2 to your PC with the USB cable supplied with HD PVR .

Black screen in Showbiz Capture

  • Next, check input make sure the video source setting is correct for your cabling. Do you see a valid resolution and bit rate for source? Try changing the resolution of the source ..
  • If you have a Resolution and Bit rate shown, check “enable preview” setting.
  • Try to capture. If capture is successful the problem could be a video rendering problem ( video card drivers, hardware acceleration…) If capture fails, there is something wrong with the video or audio input.

Black screen in Showbiz Capture with Video Game Systems

  • Most problems here are basic cabling and settings in game consoles.
  • Also, if you choose the wrong video source in Arcosft Showbiz, you will get a black screen. For example, if you connect Component video but Arcsoft Capture is set for S-Video, you will get a black screen.
  • PS3 or Xbox 360: do you have the correct A/V cables? The PS3 and Xbox 360 do not include the A/V Component cables. These need to be purchased separately.
  • Check and make sure the Red, Green and Blue cables are connected from the game console to the A/V Input on HD PVR 2.
  • As a test to make sure the cables are correct and are working, connect the game console directly to the HD TV set with the same video game component cables. If you see your game on the HD TV set, then the cables are o.k.

Pass through problems

Pass through problems, such as a black screen on your TV set (even though you can record videos), are usually basic cabling and settings in Showbiz. Check your cables!

The best way to proceed is:

  • disconnect the game console from whatever it is connected to …. all cables (component, audio, HDMI)
  • then start by only connecting the game console to the HDPVR using any cable set
  • Run TMe and make sure you can see video on your PC screen
  • Once you know HD PVR 2 can preview video and capture, connect the pass through to your HD TV set

If all input and pass through connections are correct and pass through is still not working, check your HD TV for correct input source. If input is correct, try changing input resolution of source to HDPVR 2.

Video/ Audio Stutter

If you have stutter in your preview window, check that system specs meet the minimum required. This is not a fatal problem since the HD PVR 2 will make good recordings even if the preview window slows down.

Preview good but stutters in playback on your PC screen: this normally means your PC or graphics card is too slow. Check the video card specs.

Random lockups

  • Try a different source
  • Try a different USB port
  • Don't use extra long USB cables
  • If you are using a hub, remove it.
  • Remove other USB devices if they could hog bandwidth (such as a USB camera)

Xbox 360 video setup

Setting the Video output on the Xbox, step by step instructions

First, turn on your Xbox 360 and navigate to the main menu.

Navigate to the last menu on the right and go into System Settings.

Go into Console Settings

Go into Display.

Go into the HDTV Settings.

Now select the resolution you want.

The HD PVR will only work with 480p, 720p, 1080i and 1080p. If your system is currently set to non-standard resolutions, such as 1360x768, please select 480p, 720p, 1080i or 1080p..

When you select the new resolution, you will be asked if you want to keep the new settings. Please select Yes, keep these settings.

You are now done.

Using HD PVR 2 to record your PC game play or your PC screen

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Step 1 - Install the HD PVR 2 on your PC

Connect the HD PVR 2 to your PC (the PC where you will be recording) using the supplied USB cable.
Install the software on this PC from your Hauppauge Installation CD.
When you are finished with the installation, you will need to reboot your PC.
After you reboot, run Showbiz by double clicking on the icon on your Windows desktop.
In Showbiz, click on the Capture tab. Set Source to 'Hauppauge Siena Video capture' and Video input to 'HDMI'. At this point you might not see video in the Capture preview window. This is normal.

Step 2 - Configure your Gaming PCs video mode

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

On the computer where you will be playing your video games (we'll call this the Gaming PC), connect an HDMI cable from your graphics card HDMI port to the HDMI in on the HD PVR 2.
Note: your Gaming PC screen may go black for several seconds and then you will be back at the Windows desktop.

On your Gaming PC, right click on your Windows desktop and select Screen resolution (click for screen shot).

Under Display you should see HD PVR2 in the drop down menu.
Select HD-PVR 2 (click for screen shot).
Under Resolution set to either 1920X1080 or 1280X720.
Under Multiple displays, set to Duplicate these displays.

Click Advanced settings (click for screen shot). Set Refresh Rate to 60p Hz Set Scaling to Maintain Display Scaling.

Step 3 - Configure the sound out on your Gaming PC if you are using an HDMI pass through monitor

If you are using the HDMI pass through on the HD PVR 2 (if you are not using HDMI pass-through skip to step 3a), on your Gaming PC right click on the Speaker icon on the taskbar and select Playback devices.
In playback devices find your HDMI connection (it should say HD-PVR2). Right click and select as default.

Step 3a - Configuring audio if you are not using a pass through monitor

If you are listening to sound from your Gaming PC directly and are not using the HDMI pass through on the HD PVR 2, to hear audio you will need to split the audio coming from your Gaming PC. To do this, you will need two adapters: an 1/8th inch Y adapter and a 1/8th inch stereo to RCA adapter. These adapters are common and can be purchased from Radio Shack or online.

Connect the 1/8th inch 'Y' adapter to the green audio port (the audio output port) on your Gaming PC.
Plug your speaker cable into one end of the 'Y'.
Connect the 1/8th inch stereo to RCA adapter to the other end of the Y adapter and then connect to the HD PVR 2 via the Hauppauge AV adapter (normally used as the Component video connector).
In Showbiz -> Capture, set Audio in to Line in and mute the audio in Showbiz (so you will not hear an audio echo).

Note:

If you see black video in the Capture Preview window, on your PC under Screen resolution, click the Advanced settings button and set the Refresh Rate to 60p Hz. Other modes might give a black screen in Showbiz -> Capture.

Utilities for the HD PVR 2

HCWClear

HD PVR 2 Videos

Record retro games with your HD PVR Rocket

Record retro games with your HD PVR 2

HD PVR 2 featuring PlayStation3

HD PVR 2 featuring Xbox 360

HD PVR 2 | 360° view

StreamEez

How to: Record game commentary with a Turtle Beach PX21 headset and an Xbox 360

How to: Record game commentary with an Turtle Beach PX21 headset using a PS3

How to: Record game commentary with an Astro A50 headset using Hauppauge Capture and a PS3

How to use the HD PVR 2 to stream with YouTube

Enable in-game chat on the PS3

Troubleshooting

Uploading videos to YouTube

To change the upload resolution for YouTube, in ShowBiz click the Option button (upper right hand corner) and select Preferences in the dropdown menu. In the Preferences window click on the tab that reads Others. At the bottom of this tab will be the upload resolution to default to when uploading clips. For HD uploads to YouTube, we recommend 720p as a minimum. By default, Showbiz is set to 240p. View the Preferences page

What do the lights on front of HD PVR 2 mean?

"Device is not available" message in Showbiz Capture:

This is normally caused if you forgot to set "Hauppauge Siena" in the Source in the Capture module (see page 7 of the Hauppauge HD PVR 2 QuickInstallation Guide). Check the following in Showbiz => Capture:
In Source: make sure Hauppauge Siena Video Capture is selected. You might need to click Refresh for Hauppauge Siena to appear.
In the Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
In the Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you do not see Hauppauge Siena listed under Source

Reinstall the Hauppauge Windows driver from either the Installation CD or as a download from the Support page. At the conclusion of the installation, you will see a message "Your drivers have been successfully update". You can then run Showbiz => Capture and set Source to Hauppauge Siena.

Black screen in the ShowBiz Capture preview window and no video on your TV set:

Black screen in the ShowBiz Capture preview window:

First, make sure, in Showbiz => Capture:
Source: make sure Hauppauge Siena Video Capture is selected.
Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you still do not see your game video in the preview window in Showbiz => Capture:

Then:

If capture fails, it is likely something is wrong with the video input to HD PVR 2. This could be a broken or loose video cable or you plugged the cables into the wrong connector on HD PVR 2.

Tips on installing HD PVR 2 with the PS3

Pass through video problems (if you do not see your game console video on your TV set, but you can see video in Capture)

Once HD PVR 2 is turned on and you run Capture and set the Source, HD PVR 2 will run even if you remove your PC. In order for you to see your game video on your TV set:

No video passthrough or I see flashing or distorted video on my TV monitor:
No video on my TV monitor but I can see video in ShowBiz Capture
I can not see my game video on either my PC screen or on my TV set

Inputs and outputs and how they are configured

The HD PVR 2 was designed to pass through any input to the HDMI output of the device. So whichever input you choose (composite, S-Video or Component) will be routed to the HDMI out.
NOTE: if you are using composite or S-Video input, the HDMI video output will be standard definition even though you are using component cables.

Troubleshooting the HD PVR 2

Note: There appear to be a number of HD PVR 2 users who are extending their USB cables because their computer is located a distance from HD PVR 2. This can potentially cause problems such as "no device detected" or a black screen in Showbiz Capture or bad video recordings. If you are using a long USB cable and are having problems, do an experiment and see if you problem goes away by connecting HD PVR 2 to your PC with the USB cable supplied with HD PVR .

Black screen in Showbiz Capture

Black screen in Showbiz Capture with Video Game Systems

Pass through problems

Pass through problems, such as a black screen on your TV set (even though you can record videos), are usually basic cabling and settings in Showbiz. Check your cables!

The best way to proceed is:

If all input and pass through connections are correct and pass through is still not working, check your HD TV for correct input source. If input is correct, try changing input resolution of source to HDPVR 2.

Video/ Audio Stutter

If you have stutter in your preview window, check that system specs meet the minimum required. This is not a fatal problem since the HD PVR 2 will make good recordings even if the preview window slows down.

Preview good but stutters in playback on your PC screen: this normally means your PC or graphics card is too slow. Check the video card specs.

Random lockups

Xbox 360 video setup

Setting the Video output on the Xbox, step by step instructions

First, turn on your Xbox 360 and navigate to the main menu.

Navigate to the last menu on the right and go into System Settings.

Go into Console Settings

Go into Display.

Go into the HDTV Settings.

Now select the resolution you want.

The HD PVR will only work with 480p, 720p, 1080i and 1080p. If your system is currently set to non-standard resolutions, such as 1360x768, please select 480p, 720p, 1080i or 1080p..

When you select the new resolution, you will be asked if you want to keep the new settings. Please select Yes, keep these settings.

You are now done.

Using HD PVR 2 to record your PC game play or your PC screen

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Step 1 - Install the HD PVR 2 on your PC

Connect the HD PVR 2 to your PC (the PC where you will be recording) using the supplied USB cable.
Install the software on this PC from your Hauppauge Installation CD.
When you are finished with the installation, you will need to reboot your PC.
After you reboot, run Showbiz by double clicking on the icon on your Windows desktop.
In Showbiz, click on the Capture tab. Set Source to 'Hauppauge Siena Video capture' and Video input to 'HDMI'. At this point you might not see video in the Capture preview window. This is normal.

Step 2 - Configure your Gaming PCs video mode

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Record button
Screen resolution menu
on your Windows PC
(click to enlarge)

On the computer where you will be playing your video games (we'll call this the Gaming PC), connect an HDMI cable from your graphics card HDMI port to the HDMI in on the HD PVR 2.
Note: your Gaming PC screen may go black for several seconds and then you will be back at the Windows desktop.

On your Gaming PC, right click on your Windows desktop and select Screen resolution (click for screen shot).

Under Display you should see HD PVR2 in the drop down menu.
Select HD-PVR 2 (click for screen shot).
Under Resolution set to either 1920X1080 or 1280X720.
Under Multiple displays, set to Duplicate these displays.

Click Advanced settings (click for screen shot). Set Refresh Rate to 60p Hz Set Scaling to Maintain Display Scaling.

Step 3 - Configure the sound out on your Gaming PC if you are using an HDMI pass through monitor

If you are using the HDMI pass through on the HD PVR 2 (if you are not using HDMI pass-through skip to step 3a), on your Gaming PC right click on the Speaker icon on the taskbar and select Playback devices.
In playback devices find your HDMI connection (it should say HD-PVR2). Right click and select as default.

Step 3a - Configuring audio if you are not using a pass through monitor

Sound setup
Step 3 - Configure the sound out on your
Gaming PC if you are using an HDMI pass through monitor
(click to enlarge)

If you are listening to sound from your Gaming PC directly and are not using the HDMI pass through on the HD PVR 2, to hear audio you will need to split the audio coming from your Gaming PC. To do this, you will need two adapters: an 1/8th inch Y adapter and a 1/8th inch stereo to RCA adapter. These adapters are common and can be purchased from Radio Shack or online.

Connect the 1/8th inch 'Y' adapter to the green audio port (the audio output port) on your Gaming PC.
Plug your speaker cable into one end of the 'Y'.
Connect the 1/8th inch stereo to RCA adapter to the other end of the Y adapter and then connect to the HD PVR 2 via the Hauppauge AV adapter (normally used as the Component video connector).
In Showbiz -> Capture, set Audio in to Line in and mute the audio in Showbiz (so you will not hear an audio echo).

Note:

If you see black video in the Capture Preview window, on your PC under Screen resolution, click the Advanced settings button and set the Refresh Rate to 60p Hz. Other modes might give a black screen in Showbiz -> Capture.

Utilities for the HD PVR 2

HCWClear

Gallery

example4 example4 example4 example4 example4 example4 example4

HD PVR 2 Videos

Record retro games with your HD PVR Rocket

Record retro games with your HD PVR 2

HD PVR 2 featuring PlayStation3

HD PVR 2 featuring Xbox 360

HD PVR 2 | 360° view

StreamEez

How to: Record game commentary with a Turtle Beach PX21 headset and an Xbox 360

How to: Record game commentary with an Turtle Beach PX21 headset using a PS3

How to: Record game commentary with an Astro A50 headset using Hauppauge Capture and a PS3

How to use the HD PVR 2 to stream with YouTube

Enable in-game chat on the PS3

Troubleshooting

Uploading videos to YouTube

To change the upload resolution for YouTube, in ShowBiz click the Option button (upper right hand corner) and select Preferences in the dropdown menu. In the Preferences window click on the tab that reads Others. At the bottom of this tab will be the upload resolution to default to when uploading clips. For HD uploads to YouTube, we recommend 720p as a minimum. By default, Showbiz is set to 240p. View the Preferences page

What do the lights on front of HD PVR 2 mean?

"Device is not available" message in Showbiz Capture:

This is normally caused if you forgot to set "Hauppauge Siena" in the Source in the Capture module (see page 7 of the Hauppauge HD PVR 2 QuickInstallation Guide). Check the following in Showbiz => Capture:
In Source: make sure Hauppauge Siena Video Capture is selected. You might need to click Refresh for Hauppauge Siena to appear.
In the Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
In the Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you do not see Hauppauge Siena listed under Source

Reinstall the Hauppauge Windows driver from either the Installation CD or as a download from the Support page. At the conclusion of the installation, you will see a message "Your drivers have been successfully update". You can then run Showbiz => Capture and set Source to Hauppauge Siena.

Black screen in the ShowBiz Capture preview window and no video on your TV set:

Black screen in the ShowBiz Capture preview window:

First, make sure, in Showbiz => Capture:
Source: make sure Hauppauge Siena Video Capture is selected.
Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you still do not see your game video in the preview window in Showbiz => Capture:

Then:

If capture fails, it is likely something is wrong with the video input to HD PVR 2. This could be a broken or loose video cable or you plugged the cables into the wrong connector on HD PVR 2.

Tips on installing HD PVR 2 with the PS3

Pass through video problems (if you do not see your game console video on your TV set, but you can see video in Capture)

Once HD PVR 2 is turned on and you run Capture and set the Source, HD PVR 2 will run even if you remove your PC. In order for you to see your game video on your TV set:

No video passthrough or I see flashing or distorted video on my TV monitor:
No video on my TV monitor but I can see video in ShowBiz Capture
I can not see my game video on either my PC screen or on my TV set

Inputs and outputs and how they are configured

The HD PVR 2 was designed to pass through any input to the HDMI output of the device. So whichever input you choose (composite, S-Video or Component) will be routed to the HDMI out.
NOTE: if you are using composite or S-Video input, the HDMI video output will be standard definition even though you are using component cables.

Troubleshooting the HD PVR 2

Note: There appear to be a number of HD PVR 2 users who are extending their USB cables because their computer is located a distance from HD PVR 2. This can potentially cause problems such as "no device detected" or a black screen in Showbiz Capture or bad video recordings. If you are using a long USB cable and are having problems, do an experiment and see if you problem goes away by connecting HD PVR 2 to your PC with the USB cable supplied with HD PVR .

Black screen in Showbiz Capture

Black screen in Showbiz Capture with Video Game Systems

Pass through problems

Pass through problems, such as a black screen on your TV set (even though you can record videos), are usually basic cabling and settings in Showbiz. Check your cables!

The best way to proceed is:

If all input and pass through connections are correct and pass through is still not working, check your HD TV for correct input source. If input is correct, try changing input resolution of source to HDPVR 2.

Video/ Audio Stutter

If you have stutter in your preview window, check that system specs meet the minimum required. This is not a fatal problem since the HD PVR 2 will make good recordings even if the preview window slows down.

Preview good but stutters in playback on your PC screen: this normally means your PC or graphics card is too slow. Check the video card specs.

Random lockups

Xbox 360 video setup

Setting the Video output on the Xbox, step by step instructions

First, turn on your Xbox 360 and navigate to the main menu.

Navigate to the last menu on the right and go into System Settings.

Go into Console Settings

Go into Display.

Go into the HDTV Settings.

Now select the resolution you want.

The HD PVR will only work with 480p, 720p, 1080i and 1080p. If your system is currently set to non-standard resolutions, such as 1360x768, please select 480p, 720p, 1080i or 1080p..

When you select the new resolution, you will be asked if you want to keep the new settings. Please select Yes, keep these settings.

You are now done.

Using HD PVR 2 to record your PC game play or your PC screen

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Step 1 - Install the HD PVR 2 on your PC

Connect the HD PVR 2 to your PC (the PC where you will be recording) using the supplied USB cable.
Install the software on this PC from your Hauppauge Installation CD.
When you are finished with the installation, you will need to reboot your PC.
After you reboot, run Showbiz by double clicking on the icon on your Windows desktop.
In Showbiz, click on the Capture tab. Set Source to 'Hauppauge Siena Video capture' and Video input to 'HDMI'. At this point you might not see video in the Capture preview window. This is normal.

Step 2 - Configure your Gaming PCs video mode

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Record button
Screen resolution menu
on your Windows PC
(click to enlarge)

On the computer where you will be playing your video games (we'll call this the Gaming PC), connect an HDMI cable from your graphics card HDMI port to the HDMI in on the HD PVR 2.
Note: your Gaming PC screen may go black for several seconds and then you will be back at the Windows desktop.

On your Gaming PC, right click on your Windows desktop and select Screen resolution (click for screen shot).

Under Display you should see HD PVR2 in the drop down menu.
Select HD-PVR 2 (click for screen shot).
Under Resolution set to either 1920X1080 or 1280X720.
Under Multiple displays, set to Duplicate these displays.

Click Advanced settings (click for screen shot). Set Refresh Rate to 60p Hz Set Scaling to Maintain Display Scaling.

Step 3 - Configure the sound out on your Gaming PC if you are using an HDMI pass through monitor

If you are using the HDMI pass through on the HD PVR 2 (if you are not using HDMI pass-through skip to step 3a), on your Gaming PC right click on the Speaker icon on the taskbar and select Playback devices.
In playback devices find your HDMI connection (it should say HD-PVR2). Right click and select as default.

Step 3a - Configuring audio if you are not using a pass through monitor

Sound setup
Step 3 - Configure the sound out on your
Gaming PC if you are using an HDMI pass through monitor
(click to enlarge)

If you are listening to sound from your Gaming PC directly and are not using the HDMI pass through on the HD PVR 2, to hear audio you will need to split the audio coming from your Gaming PC. To do this, you will need two adapters: an 1/8th inch Y adapter and a 1/8th inch stereo to RCA adapter. These adapters are common and can be purchased from Radio Shack or online.

Connect the 1/8th inch 'Y' adapter to the green audio port (the audio output port) on your Gaming PC.
Plug your speaker cable into one end of the 'Y'.
Connect the 1/8th inch stereo to RCA adapter to the other end of the Y adapter and then connect to the HD PVR 2 via the Hauppauge AV adapter (normally used as the Component video connector).
In Showbiz -> Capture, set Audio in to Line in and mute the audio in Showbiz (so you will not hear an audio echo).

Note:

If you see black video in the Capture Preview window, on your PC under Screen resolution, click the Advanced settings button and set the Refresh Rate to 60p Hz. Other modes might give a black screen in Showbiz -> Capture.

Utilities for the HD PVR 2

HCWClear

Gallery

example4 example4 example4 example4 example4 example4 example4

HD PVR 2 Videos

Record retro games with your HD PVR Rocket

Record retro games with your HD PVR 2

HD PVR 2 featuring PlayStation3

HD PVR 2 featuring Xbox 360

HD PVR 2 | 360° view

StreamEez

How to: Record game commentary with a Turtle Beach PX21 headset and an Xbox 360

How to: Record game commentary with an Turtle Beach PX21 headset using a PS3

How to: Record game commentary with an Astro A50 headset using Hauppauge Capture and a PS3

How to use the HD PVR 2 to stream with YouTube

Enable in-game chat on the PS3

Troubleshooting

Uploading videos to YouTube

To change the upload resolution for YouTube, in ShowBiz click the Option button (upper right hand corner) and select Preferences in the dropdown menu. In the Preferences window click on the tab that reads Others. At the bottom of this tab will be the upload resolution to default to when uploading clips. For HD uploads to YouTube, we recommend 720p as a minimum. By default, Showbiz is set to 240p. View the Preferences page

What do the lights on front of HD PVR 2 mean?

"Device is not available" message in Showbiz Capture:

This is normally caused if you forgot to set "Hauppauge Siena" in the Source in the Capture module (see page 7 of the Hauppauge HD PVR 2 QuickInstallation Guide). Check the following in Showbiz => Capture:
In Source: make sure Hauppauge Siena Video Capture is selected. You might need to click Refresh for Hauppauge Siena to appear.
In the Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
In the Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you do not see Hauppauge Siena listed under Source

Reinstall the Hauppauge Windows driver from either the Installation CD or as a download from the Support page. At the conclusion of the installation, you will see a message "Your drivers have been successfully update". You can then run Showbiz => Capture and set Source to Hauppauge Siena.

Black screen in the ShowBiz Capture preview window and no video on your TV set:

Black screen in the ShowBiz Capture preview window:

First, make sure, in Showbiz => Capture:
Source: make sure Hauppauge Siena Video Capture is selected.
Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you still do not see your game video in the preview window in Showbiz => Capture:

Then:

If capture fails, it is likely something is wrong with the video input to HD PVR 2. This could be a broken or loose video cable or you plugged the cables into the wrong connector on HD PVR 2.

Tips on installing HD PVR 2 with the PS3

Pass through video problems (if you do not see your game console video on your TV set, but you can see video in Capture)

Once HD PVR 2 is turned on and you run Capture and set the Source, HD PVR 2 will run even if you remove your PC. In order for you to see your game video on your TV set:

No video passthrough or I see flashing or distorted video on my TV monitor:
No video on my TV monitor but I can see video in ShowBiz Capture
I can not see my game video on either my PC screen or on my TV set

Inputs and outputs and how they are configured

The HD PVR 2 was designed to pass through any input to the HDMI output of the device. So whichever input you choose (composite, S-Video or Component) will be routed to the HDMI out.
NOTE: if you are using composite or S-Video input, the HDMI video output will be standard definition even though you are using component cables.

Troubleshooting the HD PVR 2

Note: There appear to be a number of HD PVR 2 users who are extending their USB cables because their computer is located a distance from HD PVR 2. This can potentially cause problems such as "no device detected" or a black screen in Showbiz Capture or bad video recordings. If you are using a long USB cable and are having problems, do an experiment and see if you problem goes away by connecting HD PVR 2 to your PC with the USB cable supplied with HD PVR .

Black screen in Showbiz Capture

Black screen in Showbiz Capture with Video Game Systems

Pass through problems

Pass through problems, such as a black screen on your TV set (even though you can record videos), are usually basic cabling and settings in Showbiz. Check your cables!

The best way to proceed is:

If all input and pass through connections are correct and pass through is still not working, check your HD TV for correct input source. If input is correct, try changing input resolution of source to HDPVR 2.

Video/ Audio Stutter

If you have stutter in your preview window, check that system specs meet the minimum required. This is not a fatal problem since the HD PVR 2 will make good recordings even if the preview window slows down.

Preview good but stutters in playback on your PC screen: this normally means your PC or graphics card is too slow. Check the video card specs.

Random lockups

Xbox 360 video setup

Setting the Video output on the Xbox, step by step instructions

First, turn on your Xbox 360 and navigate to the main menu.

Navigate to the last menu on the right and go into System Settings.

Go into Console Settings

Go into Display.

Go into the HDTV Settings.

Now select the resolution you want.

The HD PVR will only work with 480p, 720p, 1080i and 1080p. If your system is currently set to non-standard resolutions, such as 1360x768, please select 480p, 720p, 1080i or 1080p..

When you select the new resolution, you will be asked if you want to keep the new settings. Please select Yes, keep these settings.

You are now done.

Using HD PVR 2 to record your PC game play or your PC screen

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Step 1 - Install the HD PVR 2 on your PC

Connect the HD PVR 2 to your PC (the PC where you will be recording) using the supplied USB cable.
Install the software on this PC from your Hauppauge Installation CD.
When you are finished with the installation, you will need to reboot your PC.
After you reboot, run Showbiz by double clicking on the icon on your Windows desktop.
In Showbiz, click on the Capture tab. Set Source to 'Hauppauge Siena Video capture' and Video input to 'HDMI'. At this point you might not see video in the Capture preview window. This is normal.

Step 2 - Configure your Gaming PCs video mode

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Record button
Screen resolution menu
on your Windows PC
(click to enlarge)

On the computer where you will be playing your video games (we'll call this the Gaming PC), connect an HDMI cable from your graphics card HDMI port to the HDMI in on the HD PVR 2.
Note: your Gaming PC screen may go black for several seconds and then you will be back at the Windows desktop.

On your Gaming PC, right click on your Windows desktop and select Screen resolution (click for screen shot).

Under Display you should see HD PVR2 in the drop down menu.
Select HD-PVR 2 (click for screen shot).
Under Resolution set to either 1920X1080 or 1280X720.
Under Multiple displays, set to Duplicate these displays.

Click Advanced settings (click for screen shot). Set Refresh Rate to 60p Hz Set Scaling to Maintain Display Scaling.

Step 3 - Configure the sound out on your Gaming PC if you are using an HDMI pass through monitor

If you are using the HDMI pass through on the HD PVR 2 (if you are not using HDMI pass-through skip to step 3a), on your Gaming PC right click on the Speaker icon on the taskbar and select Playback devices.
In playback devices find your HDMI connection (it should say HD-PVR2). Right click and select as default.

Step 3a - Configuring audio if you are not using a pass through monitor

Sound setup
Step 3 - Configure the sound out on your
Gaming PC if you are using an HDMI pass through monitor
(click to enlarge)

If you are listening to sound from your Gaming PC directly and are not using the HDMI pass through on the HD PVR 2, to hear audio you will need to split the audio coming from your Gaming PC. To do this, you will need two adapters: an 1/8th inch Y adapter and a 1/8th inch stereo to RCA adapter. These adapters are common and can be purchased from Radio Shack or online.

Connect the 1/8th inch 'Y' adapter to the green audio port (the audio output port) on your Gaming PC.
Plug your speaker cable into one end of the 'Y'.
Connect the 1/8th inch stereo to RCA adapter to the other end of the Y adapter and then connect to the HD PVR 2 via the Hauppauge AV adapter (normally used as the Component video connector).
In Showbiz -> Capture, set Audio in to Line in and mute the audio in Showbiz (so you will not hear an audio echo).

Note:

If you see black video in the Capture Preview window, on your PC under Screen resolution, click the Advanced settings button and set the Refresh Rate to 60p Hz. Other modes might give a black screen in Showbiz -> Capture.

Utilities for the HD PVR 2

HCWClear

Gallery

example4 example4 example4 example4 example4 example4 example4

HD PVR 2 Videos

Record retro games with your HD PVR Rocket

Record retro games with your HD PVR 2

HD PVR 2 featuring PlayStation3

HD PVR 2 featuring Xbox 360

HD PVR 2 | 360° view

StreamEez

How to: Record game commentary with a Turtle Beach PX21 headset and an Xbox 360

How to: Record game commentary with an Turtle Beach PX21 headset using a PS3

How to: Record game commentary with an Astro A50 headset using Hauppauge Capture and a PS3

How to use the HD PVR 2 to stream with YouTube

Enable in-game chat on the PS3

Troubleshooting

Uploading videos to YouTube

To change the upload resolution for YouTube, in ShowBiz click the Option button (upper right hand corner) and select Preferences in the dropdown menu. In the Preferences window click on the tab that reads Others. At the bottom of this tab will be the upload resolution to default to when uploading clips. For HD uploads to YouTube, we recommend 720p as a minimum. By default, Showbiz is set to 240p. View the Preferences page

What do the lights on front of HD PVR 2 mean?

"Device is not available" message in Showbiz Capture:

This is normally caused if you forgot to set "Hauppauge Siena" in the Source in the Capture module (see page 7 of the Hauppauge HD PVR 2 QuickInstallation Guide). Check the following in Showbiz => Capture:
In Source: make sure Hauppauge Siena Video Capture is selected. You might need to click Refresh for Hauppauge Siena to appear.
In the Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
In the Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you do not see Hauppauge Siena listed under Source

Reinstall the Hauppauge Windows driver from either the Installation CD or as a download from the Support page. At the conclusion of the installation, you will see a message "Your drivers have been successfully update". You can then run Showbiz => Capture and set Source to Hauppauge Siena.

Black screen in the ShowBiz Capture preview window and no video on your TV set:

Black screen in the ShowBiz Capture preview window:

First, make sure, in Showbiz => Capture:
Source: make sure Hauppauge Siena Video Capture is selected.
Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you still do not see your game video in the preview window in Showbiz => Capture:

Then:

If capture fails, it is likely something is wrong with the video input to HD PVR 2. This could be a broken or loose video cable or you plugged the cables into the wrong connector on HD PVR 2.

Tips on installing HD PVR 2 with the PS3

Pass through video problems (if you do not see your game console video on your TV set, but you can see video in Capture)

Once HD PVR 2 is turned on and you run Capture and set the Source, HD PVR 2 will run even if you remove your PC. In order for you to see your game video on your TV set:

No video passthrough or I see flashing or distorted video on my TV monitor:
No video on my TV monitor but I can see video in ShowBiz Capture
I can not see my game video on either my PC screen or on my TV set

Inputs and outputs and how they are configured

The HD PVR 2 was designed to pass through any input to the HDMI output of the device. So whichever input you choose (composite, S-Video or Component) will be routed to the HDMI out.
NOTE: if you are using composite or S-Video input, the HDMI video output will be standard definition even though you are using component cables.

Troubleshooting the HD PVR 2

Note: There appear to be a number of HD PVR 2 users who are extending their USB cables because their computer is located a distance from HD PVR 2. This can potentially cause problems such as "no device detected" or a black screen in Showbiz Capture or bad video recordings. If you are using a long USB cable and are having problems, do an experiment and see if you problem goes away by connecting HD PVR 2 to your PC with the USB cable supplied with HD PVR .

Black screen in Showbiz Capture

Black screen in Showbiz Capture with Video Game Systems

Pass through problems

Pass through problems, such as a black screen on your TV set (even though you can record videos), are usually basic cabling and settings in Showbiz. Check your cables!

The best way to proceed is:

If all input and pass through connections are correct and pass through is still not working, check your HD TV for correct input source. If input is correct, try changing input resolution of source to HDPVR 2.

Video/ Audio Stutter

If you have stutter in your preview window, check that system specs meet the minimum required. This is not a fatal problem since the HD PVR 2 will make good recordings even if the preview window slows down.

Preview good but stutters in playback on your PC screen: this normally means your PC or graphics card is too slow. Check the video card specs.

Random lockups

Xbox 360 video setup

Setting the Video output on the Xbox, step by step instructions

First, turn on your Xbox 360 and navigate to the main menu.

Navigate to the last menu on the right and go into System Settings.

Go into Console Settings

Go into Display.

Go into the HDTV Settings.

Now select the resolution you want.

The HD PVR will only work with 480p, 720p, 1080i and 1080p. If your system is currently set to non-standard resolutions, such as 1360x768, please select 480p, 720p, 1080i or 1080p..

When you select the new resolution, you will be asked if you want to keep the new settings. Please select Yes, keep these settings.

You are now done.

Using HD PVR 2 to record your PC game play or your PC screen

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Step 1 - Install the HD PVR 2 on your PC

Connect the HD PVR 2 to your PC (the PC where you will be recording) using the supplied USB cable.
Install the software on this PC from your Hauppauge Installation CD.
When you are finished with the installation, you will need to reboot your PC.
After you reboot, run Showbiz by double clicking on the icon on your Windows desktop.
In Showbiz, click on the Capture tab. Set Source to 'Hauppauge Siena Video capture' and Video input to 'HDMI'. At this point you might not see video in the Capture preview window. This is normal.

Step 2 - Configure your Gaming PCs video mode

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Record button
Screen resolution menu
on your Windows PC
(click to enlarge)

On the computer where you will be playing your video games (we'll call this the Gaming PC), connect an HDMI cable from your graphics card HDMI port to the HDMI in on the HD PVR 2.
Note: your Gaming PC screen may go black for several seconds and then you will be back at the Windows desktop.

On your Gaming PC, right click on your Windows desktop and select Screen resolution (click for screen shot).

Under Display you should see HD PVR2 in the drop down menu.
Select HD-PVR 2 (click for screen shot).
Under Resolution set to either 1920X1080 or 1280X720.
Under Multiple displays, set to Duplicate these displays.

Click Advanced settings (click for screen shot). Set Refresh Rate to 60p Hz Set Scaling to Maintain Display Scaling.

Step 3 - Configure the sound out on your Gaming PC if you are using an HDMI pass through monitor

If you are using the HDMI pass through on the HD PVR 2 (if you are not using HDMI pass-through skip to step 3a), on your Gaming PC right click on the Speaker icon on the taskbar and select Playback devices.
In playback devices find your HDMI connection (it should say HD-PVR2). Right click and select as default.

Step 3a - Configuring audio if you are not using a pass through monitor

Sound setup
Step 3 - Configure the sound out on your
Gaming PC if you are using an HDMI pass through monitor
(click to enlarge)

If you are listening to sound from your Gaming PC directly and are not using the HDMI pass through on the HD PVR 2, to hear audio you will need to split the audio coming from your Gaming PC. To do this, you will need two adapters: an 1/8th inch Y adapter and a 1/8th inch stereo to RCA adapter. These adapters are common and can be purchased from Radio Shack or online.

Connect the 1/8th inch 'Y' adapter to the green audio port (the audio output port) on your Gaming PC.
Plug your speaker cable into one end of the 'Y'.
Connect the 1/8th inch stereo to RCA adapter to the other end of the Y adapter and then connect to the HD PVR 2 via the Hauppauge AV adapter (normally used as the Component video connector).
In Showbiz -> Capture, set Audio in to Line in and mute the audio in Showbiz (so you will not hear an audio echo).

Note:

If you see black video in the Capture Preview window, on your PC under Screen resolution, click the Advanced settings button and set the Refresh Rate to 60p Hz. Other modes might give a black screen in Showbiz -> Capture.

Utilities for the HD PVR 2

HCWClear

Gallery

example4 example4 example4 example4 example4 example4 example4

HD PVR 2 Videos

Record retro games with your HD PVR Rocket

Record retro games with your HD PVR 2

HD PVR 2 featuring PlayStation3

HD PVR 2 featuring Xbox 360

HD PVR 2 | 360° view

StreamEez

How to: Record game commentary with a Turtle Beach PX21 headset and an Xbox 360

How to: Record game commentary with an Turtle Beach PX21 headset using a PS3

How to: Record game commentary with an Astro A50 headset using Hauppauge Capture and a PS3

How to use the HD PVR 2 to stream with YouTube

Enable in-game chat on the PS3

Troubleshooting

Uploading videos to YouTube

To change the upload resolution for YouTube, in ShowBiz click the Option button (upper right hand corner) and select Preferences in the dropdown menu. In the Preferences window click on the tab that reads Others. At the bottom of this tab will be the upload resolution to default to when uploading clips. For HD uploads to YouTube, we recommend 720p as a minimum. By default, Showbiz is set to 240p. View the Preferences page

What do the lights on front of HD PVR 2 mean?

"Device is not available" message in Showbiz Capture:

This is normally caused if you forgot to set "Hauppauge Siena" in the Source in the Capture module (see page 7 of the Hauppauge HD PVR 2 QuickInstallation Guide). Check the following in Showbiz => Capture:
In Source: make sure Hauppauge Siena Video Capture is selected. You might need to click Refresh for Hauppauge Siena to appear.
In the Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
In the Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you do not see Hauppauge Siena listed under Source

Reinstall the Hauppauge Windows driver from either the Installation CD or as a download from the Support page. At the conclusion of the installation, you will see a message "Your drivers have been successfully update". You can then run Showbiz => Capture and set Source to Hauppauge Siena.

Black screen in the ShowBiz Capture preview window and no video on your TV set:

Black screen in the ShowBiz Capture preview window:

First, make sure, in Showbiz => Capture:
Source: make sure Hauppauge Siena Video Capture is selected.
Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you still do not see your game video in the preview window in Showbiz => Capture:

Then:

If capture fails, it is likely something is wrong with the video input to HD PVR 2. This could be a broken or loose video cable or you plugged the cables into the wrong connector on HD PVR 2.

Tips on installing HD PVR 2 with the PS3

Pass through video problems (if you do not see your game console video on your TV set, but you can see video in Capture)

Once HD PVR 2 is turned on and you run Capture and set the Source, HD PVR 2 will run even if you remove your PC. In order for you to see your game video on your TV set:

No video passthrough or I see flashing or distorted video on my TV monitor:
No video on my TV monitor but I can see video in ShowBiz Capture
I can not see my game video on either my PC screen or on my TV set

Inputs and outputs and how they are configured

The HD PVR 2 was designed to pass through any input to the HDMI output of the device. So whichever input you choose (composite, S-Video or Component) will be routed to the HDMI out.
NOTE: if you are using composite or S-Video input, the HDMI video output will be standard definition even though you are using component cables.

Troubleshooting the HD PVR 2

Note: There appear to be a number of HD PVR 2 users who are extending their USB cables because their computer is located a distance from HD PVR 2. This can potentially cause problems such as "no device detected" or a black screen in Showbiz Capture or bad video recordings. If you are using a long USB cable and are having problems, do an experiment and see if you problem goes away by connecting HD PVR 2 to your PC with the USB cable supplied with HD PVR .

Black screen in Showbiz Capture

Black screen in Showbiz Capture with Video Game Systems

Pass through problems

Pass through problems, such as a black screen on your TV set (even though you can record videos), are usually basic cabling and settings in Showbiz. Check your cables!

The best way to proceed is:

If all input and pass through connections are correct and pass through is still not working, check your HD TV for correct input source. If input is correct, try changing input resolution of source to HDPVR 2.

Video/ Audio Stutter

If you have stutter in your preview window, check that system specs meet the minimum required. This is not a fatal problem since the HD PVR 2 will make good recordings even if the preview window slows down.

Preview good but stutters in playback on your PC screen: this normally means your PC or graphics card is too slow. Check the video card specs.

Random lockups

Xbox 360 video setup

Setting the Video output on the Xbox, step by step instructions

First, turn on your Xbox 360 and navigate to the main menu.

Navigate to the last menu on the right and go into System Settings.

Go into Console Settings

Go into Display.

Go into the HDTV Settings.

Now select the resolution you want.

The HD PVR will only work with 480p, 720p, 1080i and 1080p. If your system is currently set to non-standard resolutions, such as 1360x768, please select 480p, 720p, 1080i or 1080p..

When you select the new resolution, you will be asked if you want to keep the new settings. Please select Yes, keep these settings.

You are now done.

Using HD PVR 2 to record your PC game play or your PC screen

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Step 1 - Install the HD PVR 2 on your PC

Connect the HD PVR 2 to your PC (the PC where you will be recording) using the supplied USB cable.
Install the software on this PC from your Hauppauge Installation CD.
When you are finished with the installation, you will need to reboot your PC.
After you reboot, run Showbiz by double clicking on the icon on your Windows desktop.
In Showbiz, click on the Capture tab. Set Source to 'Hauppauge Siena Video capture' and Video input to 'HDMI'. At this point you might not see video in the Capture preview window. This is normal.

Step 2 - Configure your Gaming PCs video mode

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Record button
Screen resolution menu
on your Windows PC
(click to enlarge)

On the computer where you will be playing your video games (we'll call this the Gaming PC), connect an HDMI cable from your graphics card HDMI port to the HDMI in on the HD PVR 2.
Note: your Gaming PC screen may go black for several seconds and then you will be back at the Windows desktop.

On your Gaming PC, right click on your Windows desktop and select Screen resolution (click for screen shot).

Under Display you should see HD PVR2 in the drop down menu.
Select HD-PVR 2 (click for screen shot).
Under Resolution set to either 1920X1080 or 1280X720.
Under Multiple displays, set to Duplicate these displays.

Click Advanced settings (click for screen shot). Set Refresh Rate to 60p Hz Set Scaling to Maintain Display Scaling.

Step 3 - Configure the sound out on your Gaming PC if you are using an HDMI pass through monitor

If you are using the HDMI pass through on the HD PVR 2 (if you are not using HDMI pass-through skip to step 3a), on your Gaming PC right click on the Speaker icon on the taskbar and select Playback devices.
In playback devices find your HDMI connection (it should say HD-PVR2). Right click and select as default.

Step 3a - Configuring audio if you are not using a pass through monitor

Sound setup
Step 3 - Configure the sound out on your
Gaming PC if you are using an HDMI pass through monitor
(click to enlarge)

If you are listening to sound from your Gaming PC directly and are not using the HDMI pass through on the HD PVR 2, to hear audio you will need to split the audio coming from your Gaming PC. To do this, you will need two adapters: an 1/8th inch Y adapter and a 1/8th inch stereo to RCA adapter. These adapters are common and can be purchased from Radio Shack or online.

Connect the 1/8th inch 'Y' adapter to the green audio port (the audio output port) on your Gaming PC.
Plug your speaker cable into one end of the 'Y'.
Connect the 1/8th inch stereo to RCA adapter to the other end of the Y adapter and then connect to the HD PVR 2 via the Hauppauge AV adapter (normally used as the Component video connector).
In Showbiz -> Capture, set Audio in to Line in and mute the audio in Showbiz (so you will not hear an audio echo).

Note:

If you see black video in the Capture Preview window, on your PC under Screen resolution, click the Advanced settings button and set the Refresh Rate to 60p Hz. Other modes might give a black screen in Showbiz -> Capture.

Utilities for the HD PVR 2

HCWClear

Gallery

example4 example4 example4 example4 example4 example4 example4

HD PVR 2 Videos

Record retro games with your HD PVR Rocket

Record retro games with your HD PVR 2

HD PVR 2 featuring PlayStation3

HD PVR 2 featuring Xbox 360

HD PVR 2 | 360° view

StreamEez

How to: Record game commentary with a Turtle Beach PX21 headset and an Xbox 360

How to: Record game commentary with an Turtle Beach PX21 headset using a PS3

How to: Record game commentary with an Astro A50 headset using Hauppauge Capture and a PS3

How to use the HD PVR 2 to stream with YouTube

Enable in-game chat on the PS3

Troubleshooting

Uploading videos to YouTube

To change the upload resolution for YouTube, in ShowBiz click the Option button (upper right hand corner) and select Preferences in the dropdown menu. In the Preferences window click on the tab that reads Others. At the bottom of this tab will be the upload resolution to default to when uploading clips. For HD uploads to YouTube, we recommend 720p as a minimum. By default, Showbiz is set to 240p. View the Preferences page

What do the lights on front of HD PVR 2 mean?

"Device is not available" message in Showbiz Capture:

This is normally caused if you forgot to set "Hauppauge Siena" in the Source in the Capture module (see page 7 of the Hauppauge HD PVR 2 QuickInstallation Guide). Check the following in Showbiz => Capture:
In Source: make sure Hauppauge Siena Video Capture is selected. You might need to click Refresh for Hauppauge Siena to appear.
In the Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
In the Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you do not see Hauppauge Siena listed under Source

Reinstall the Hauppauge Windows driver from either the Installation CD or as a download from the Support page. At the conclusion of the installation, you will see a message "Your drivers have been successfully update". You can then run Showbiz => Capture and set Source to Hauppauge Siena.

Black screen in the ShowBiz Capture preview window and no video on your TV set:

Black screen in the ShowBiz Capture preview window:

First, make sure, in Showbiz => Capture:
Source: make sure Hauppauge Siena Video Capture is selected.
Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you still do not see your game video in the preview window in Showbiz => Capture:

Then:

If capture fails, it is likely something is wrong with the video input to HD PVR 2. This could be a broken or loose video cable or you plugged the cables into the wrong connector on HD PVR 2.

Tips on installing HD PVR 2 with the PS3

Pass through video problems (if you do not see your game console video on your TV set, but you can see video in Capture)

Once HD PVR 2 is turned on and you run Capture and set the Source, HD PVR 2 will run even if you remove your PC. In order for you to see your game video on your TV set:

No video passthrough or I see flashing or distorted video on my TV monitor:
No video on my TV monitor but I can see video in ShowBiz Capture
I can not see my game video on either my PC screen or on my TV set

Inputs and outputs and how they are configured

The HD PVR 2 was designed to pass through any input to the HDMI output of the device. So whichever input you choose (composite, S-Video or Component) will be routed to the HDMI out.
NOTE: if you are using composite or S-Video input, the HDMI video output will be standard definition even though you are using component cables.

Troubleshooting the HD PVR 2

Note: There appear to be a number of HD PVR 2 users who are extending their USB cables because their computer is located a distance from HD PVR 2. This can potentially cause problems such as "no device detected" or a black screen in Showbiz Capture or bad video recordings. If you are using a long USB cable and are having problems, do an experiment and see if you problem goes away by connecting HD PVR 2 to your PC with the USB cable supplied with HD PVR .

Black screen in Showbiz Capture

Black screen in Showbiz Capture with Video Game Systems

Pass through problems

Pass through problems, such as a black screen on your TV set (even though you can record videos), are usually basic cabling and settings in Showbiz. Check your cables!

The best way to proceed is:

If all input and pass through connections are correct and pass through is still not working, check your HD TV for correct input source. If input is correct, try changing input resolution of source to HDPVR 2.

Video/ Audio Stutter

If you have stutter in your preview window, check that system specs meet the minimum required. This is not a fatal problem since the HD PVR 2 will make good recordings even if the preview window slows down.

Preview good but stutters in playback on your PC screen: this normally means your PC or graphics card is too slow. Check the video card specs.

Random lockups

Xbox 360 video setup

Setting the Video output on the Xbox, step by step instructions

First, turn on your Xbox 360 and navigate to the main menu.

Navigate to the last menu on the right and go into System Settings.

Go into Console Settings

Go into Display.

Go into the HDTV Settings.

Now select the resolution you want.

The HD PVR will only work with 480p, 720p, 1080i and 1080p. If your system is currently set to non-standard resolutions, such as 1360x768, please select 480p, 720p, 1080i or 1080p..

When you select the new resolution, you will be asked if you want to keep the new settings. Please select Yes, keep these settings.

You are now done.

Using HD PVR 2 to record your PC game play or your PC screen

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Step 1 - Install the HD PVR 2 on your PC

Connect the HD PVR 2 to your PC (the PC where you will be recording) using the supplied USB cable.
Install the software on this PC from your Hauppauge Installation CD.
When you are finished with the installation, you will need to reboot your PC.
After you reboot, run Showbiz by double clicking on the icon on your Windows desktop.
In Showbiz, click on the Capture tab. Set Source to 'Hauppauge Siena Video capture' and Video input to 'HDMI'. At this point you might not see video in the Capture preview window. This is normal.

Step 2 - Configure your Gaming PCs video mode

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Record button
Screen resolution menu
on your Windows PC
(click to enlarge)

On the computer where you will be playing your video games (we'll call this the Gaming PC), connect an HDMI cable from your graphics card HDMI port to the HDMI in on the HD PVR 2.
Note: your Gaming PC screen may go black for several seconds and then you will be back at the Windows desktop.

On your Gaming PC, right click on your Windows desktop and select Screen resolution (click for screen shot).

Under Display you should see HD PVR2 in the drop down menu.
Select HD-PVR 2 (click for screen shot).
Under Resolution set to either 1920X1080 or 1280X720.
Under Multiple displays, set to Duplicate these displays.

Click Advanced settings (click for screen shot). Set Refresh Rate to 60p Hz Set Scaling to Maintain Display Scaling.

Step 3 - Configure the sound out on your Gaming PC if you are using an HDMI pass through monitor

If you are using the HDMI pass through on the HD PVR 2 (if you are not using HDMI pass-through skip to step 3a), on your Gaming PC right click on the Speaker icon on the taskbar and select Playback devices.
In playback devices find your HDMI connection (it should say HD-PVR2). Right click and select as default.

Step 3a - Configuring audio if you are not using a pass through monitor

Sound setup
Step 3 - Configure the sound out on your
Gaming PC if you are using an HDMI pass through monitor
(click to enlarge)

If you are listening to sound from your Gaming PC directly and are not using the HDMI pass through on the HD PVR 2, to hear audio you will need to split the audio coming from your Gaming PC. To do this, you will need two adapters: an 1/8th inch Y adapter and a 1/8th inch stereo to RCA adapter. These adapters are common and can be purchased from Radio Shack or online.

Connect the 1/8th inch 'Y' adapter to the green audio port (the audio output port) on your Gaming PC.
Plug your speaker cable into one end of the 'Y'.
Connect the 1/8th inch stereo to RCA adapter to the other end of the Y adapter and then connect to the HD PVR 2 via the Hauppauge AV adapter (normally used as the Component video connector).
In Showbiz -> Capture, set Audio in to Line in and mute the audio in Showbiz (so you will not hear an audio echo).

Note:

If you see black video in the Capture Preview window, on your PC under Screen resolution, click the Advanced settings button and set the Refresh Rate to 60p Hz. Other modes might give a black screen in Showbiz -> Capture.

Utilities for the HD PVR 2

HCWClear

Gallery

example4 example4 example4 example4 example4 example4 example4

HD PVR 2 Videos

Record retro games with your HD PVR Rocket

Record retro games with your HD PVR 2

HD PVR 2 featuring PlayStation3

HD PVR 2 featuring Xbox 360

HD PVR 2 | 360° view

StreamEez

How to: Record game commentary with a Turtle Beach PX21 headset and an Xbox 360

How to: Record game commentary with an Turtle Beach PX21 headset using a PS3

How to: Record game commentary with an Astro A50 headset using Hauppauge Capture and a PS3

How to use the HD PVR 2 to stream with YouTube

Enable in-game chat on the PS3

Troubleshooting

Uploading videos to YouTube

To change the upload resolution for YouTube, in ShowBiz click the Option button (upper right hand corner) and select Preferences in the dropdown menu. In the Preferences window click on the tab that reads Others. At the bottom of this tab will be the upload resolution to default to when uploading clips. For HD uploads to YouTube, we recommend 720p as a minimum. By default, Showbiz is set to 240p. View the Preferences page

What do the lights on front of HD PVR 2 mean?

"Device is not available" message in Showbiz Capture:

This is normally caused if you forgot to set "Hauppauge Siena" in the Source in the Capture module (see page 7 of the Hauppauge HD PVR 2 QuickInstallation Guide). Check the following in Showbiz => Capture:
In Source: make sure Hauppauge Siena Video Capture is selected. You might need to click Refresh for Hauppauge Siena to appear.
In the Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
In the Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you do not see Hauppauge Siena listed under Source

Reinstall the Hauppauge Windows driver from either the Installation CD or as a download from the Support page. At the conclusion of the installation, you will see a message "Your drivers have been successfully update". You can then run Showbiz => Capture and set Source to Hauppauge Siena.

Black screen in the ShowBiz Capture preview window and no video on your TV set:

Black screen in the ShowBiz Capture preview window:

First, make sure, in Showbiz => Capture:
Source: make sure Hauppauge Siena Video Capture is selected.
Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you still do not see your game video in the preview window in Showbiz => Capture:

Then:

If capture fails, it is likely something is wrong with the video input to HD PVR 2. This could be a broken or loose video cable or you plugged the cables into the wrong connector on HD PVR 2.

Tips on installing HD PVR 2 with the PS3

Pass through video problems (if you do not see your game console video on your TV set, but you can see video in Capture)

Once HD PVR 2 is turned on and you run Capture and set the Source, HD PVR 2 will run even if you remove your PC. In order for you to see your game video on your TV set:

No video passthrough or I see flashing or distorted video on my TV monitor:
No video on my TV monitor but I can see video in ShowBiz Capture
I can not see my game video on either my PC screen or on my TV set

Inputs and outputs and how they are configured

The HD PVR 2 was designed to pass through any input to the HDMI output of the device. So whichever input you choose (composite, S-Video or Component) will be routed to the HDMI out.
NOTE: if you are using composite or S-Video input, the HDMI video output will be standard definition even though you are using component cables.

Troubleshooting the HD PVR 2

Note: There appear to be a number of HD PVR 2 users who are extending their USB cables because their computer is located a distance from HD PVR 2. This can potentially cause problems such as "no device detected" or a black screen in Showbiz Capture or bad video recordings. If you are using a long USB cable and are having problems, do an experiment and see if you problem goes away by connecting HD PVR 2 to your PC with the USB cable supplied with HD PVR .

Black screen in Showbiz Capture

Black screen in Showbiz Capture with Video Game Systems

Pass through problems

Pass through problems, such as a black screen on your TV set (even though you can record videos), are usually basic cabling and settings in Showbiz. Check your cables!

The best way to proceed is:

If all input and pass through connections are correct and pass through is still not working, check your HD TV for correct input source. If input is correct, try changing input resolution of source to HDPVR 2.

Video/ Audio Stutter

If you have stutter in your preview window, check that system specs meet the minimum required. This is not a fatal problem since the HD PVR 2 will make good recordings even if the preview window slows down.

Preview good but stutters in playback on your PC screen: this normally means your PC or graphics card is too slow. Check the video card specs.

Random lockups

Xbox 360 video setup

Setting the Video output on the Xbox, step by step instructions

First, turn on your Xbox 360 and navigate to the main menu.

Navigate to the last menu on the right and go into System Settings.

Go into Console Settings

Go into Display.

Go into the HDTV Settings.

Now select the resolution you want.

The HD PVR will only work with 480p, 720p, 1080i and 1080p. If your system is currently set to non-standard resolutions, such as 1360x768, please select 480p, 720p, 1080i or 1080p..

When you select the new resolution, you will be asked if you want to keep the new settings. Please select Yes, keep these settings.

You are now done.

Using HD PVR 2 to record your PC game play or your PC screen

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Step 1 - Install the HD PVR 2 on your PC

Connect the HD PVR 2 to your PC (the PC where you will be recording) using the supplied USB cable.
Install the software on this PC from your Hauppauge Installation CD.
When you are finished with the installation, you will need to reboot your PC.
After you reboot, run Showbiz by double clicking on the icon on your Windows desktop.
In Showbiz, click on the Capture tab. Set Source to 'Hauppauge Siena Video capture' and Video input to 'HDMI'. At this point you might not see video in the Capture preview window. This is normal.

Step 2 - Configure your Gaming PCs video mode

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Record button
Screen resolution menu
on your Windows PC
(click to enlarge)

On the computer where you will be playing your video games (we'll call this the Gaming PC), connect an HDMI cable from your graphics card HDMI port to the HDMI in on the HD PVR 2.
Note: your Gaming PC screen may go black for several seconds and then you will be back at the Windows desktop.

On your Gaming PC, right click on your Windows desktop and select Screen resolution (click for screen shot).

Under Display you should see HD PVR2 in the drop down menu.
Select HD-PVR 2 (click for screen shot).
Under Resolution set to either 1920X1080 or 1280X720.
Under Multiple displays, set to Duplicate these displays.

Click Advanced settings (click for screen shot). Set Refresh Rate to 60p Hz Set Scaling to Maintain Display Scaling.

Step 3 - Configure the sound out on your Gaming PC if you are using an HDMI pass through monitor

If you are using the HDMI pass through on the HD PVR 2 (if you are not using HDMI pass-through skip to step 3a), on your Gaming PC right click on the Speaker icon on the taskbar and select Playback devices.
In playback devices find your HDMI connection (it should say HD-PVR2). Right click and select as default.

Step 3a - Configuring audio if you are not using a pass through monitor

Sound setup
Step 3 - Configure the sound out on your
Gaming PC if you are using an HDMI pass through monitor
(click to enlarge)

If you are listening to sound from your Gaming PC directly and are not using the HDMI pass through on the HD PVR 2, to hear audio you will need to split the audio coming from your Gaming PC. To do this, you will need two adapters: an 1/8th inch Y adapter and a 1/8th inch stereo to RCA adapter. These adapters are common and can be purchased from Radio Shack or online.

Connect the 1/8th inch 'Y' adapter to the green audio port (the audio output port) on your Gaming PC.
Plug your speaker cable into one end of the 'Y'.
Connect the 1/8th inch stereo to RCA adapter to the other end of the Y adapter and then connect to the HD PVR 2 via the Hauppauge AV adapter (normally used as the Component video connector).
In Showbiz -> Capture, set Audio in to Line in and mute the audio in Showbiz (so you will not hear an audio echo).

Note:

If you see black video in the Capture Preview window, on your PC under Screen resolution, click the Advanced settings button and set the Refresh Rate to 60p Hz. Other modes might give a black screen in Showbiz -> Capture.

Utilities for the HD PVR 2

HCWClear

Gallery

example4 example4 example4 example4 example4 example4 example4

HD PVR 2 Videos

Record retro games with your HD PVR Rocket

Record retro games with your HD PVR 2

HD PVR 2 featuring PlayStation3

HD PVR 2 featuring Xbox 360

HD PVR 2 | 360° view

StreamEez

How to: Record game commentary with a Turtle Beach PX21 headset and an Xbox 360

How to: Record game commentary with an Turtle Beach PX21 headset using a PS3

How to: Record game commentary with an Astro A50 headset using Hauppauge Capture and a PS3

How to use the HD PVR 2 to stream with YouTube

Enable in-game chat on the PS3

Troubleshooting

Uploading videos to YouTube

To change the upload resolution for YouTube, in ShowBiz click the Option button (upper right hand corner) and select Preferences in the dropdown menu. In the Preferences window click on the tab that reads Others. At the bottom of this tab will be the upload resolution to default to when uploading clips. For HD uploads to YouTube, we recommend 720p as a minimum. By default, Showbiz is set to 240p. View the Preferences page

What do the lights on front of HD PVR 2 mean?

"Device is not available" message in Showbiz Capture:

This is normally caused if you forgot to set "Hauppauge Siena" in the Source in the Capture module (see page 7 of the Hauppauge HD PVR 2 QuickInstallation Guide). Check the following in Showbiz => Capture:
In Source: make sure Hauppauge Siena Video Capture is selected. You might need to click Refresh for Hauppauge Siena to appear.
In the Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
In the Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you do not see Hauppauge Siena listed under Source

Reinstall the Hauppauge Windows driver from either the Installation CD or as a download from the Support page. At the conclusion of the installation, you will see a message "Your drivers have been successfully update". You can then run Showbiz => Capture and set Source to Hauppauge Siena.

Black screen in the ShowBiz Capture preview window and no video on your TV set:

Black screen in the ShowBiz Capture preview window:

First, make sure, in Showbiz => Capture:
Source: make sure Hauppauge Siena Video Capture is selected.
Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you still do not see your game video in the preview window in Showbiz => Capture:

Then:

If capture fails, it is likely something is wrong with the video input to HD PVR 2. This could be a broken or loose video cable or you plugged the cables into the wrong connector on HD PVR 2.

Tips on installing HD PVR 2 with the PS3

Pass through video problems (if you do not see your game console video on your TV set, but you can see video in Capture)

Once HD PVR 2 is turned on and you run Capture and set the Source, HD PVR 2 will run even if you remove your PC. In order for you to see your game video on your TV set:

No video passthrough or I see flashing or distorted video on my TV monitor:
No video on my TV monitor but I can see video in ShowBiz Capture
I can not see my game video on either my PC screen or on my TV set

Inputs and outputs and how they are configured

The HD PVR 2 was designed to pass through any input to the HDMI output of the device. So whichever input you choose (composite, S-Video or Component) will be routed to the HDMI out.
NOTE: if you are using composite or S-Video input, the HDMI video output will be standard definition even though you are using component cables.

Troubleshooting the HD PVR 2

Note: There appear to be a number of HD PVR 2 users who are extending their USB cables because their computer is located a distance from HD PVR 2. This can potentially cause problems such as "no device detected" or a black screen in Showbiz Capture or bad video recordings. If you are using a long USB cable and are having problems, do an experiment and see if you problem goes away by connecting HD PVR 2 to your PC with the USB cable supplied with HD PVR .

Black screen in Showbiz Capture

Black screen in Showbiz Capture with Video Game Systems

Pass through problems

Pass through problems, such as a black screen on your TV set (even though you can record videos), are usually basic cabling and settings in Showbiz. Check your cables!

The best way to proceed is:

If all input and pass through connections are correct and pass through is still not working, check your HD TV for correct input source. If input is correct, try changing input resolution of source to HDPVR 2.

Video/ Audio Stutter

If you have stutter in your preview window, check that system specs meet the minimum required. This is not a fatal problem since the HD PVR 2 will make good recordings even if the preview window slows down.

Preview good but stutters in playback on your PC screen: this normally means your PC or graphics card is too slow. Check the video card specs.

Random lockups

Xbox 360 video setup

Setting the Video output on the Xbox, step by step instructions

First, turn on your Xbox 360 and navigate to the main menu.

Navigate to the last menu on the right and go into System Settings.

Go into Console Settings

Go into Display.

Go into the HDTV Settings.

Now select the resolution you want.

The HD PVR will only work with 480p, 720p, 1080i and 1080p. If your system is currently set to non-standard resolutions, such as 1360x768, please select 480p, 720p, 1080i or 1080p..

When you select the new resolution, you will be asked if you want to keep the new settings. Please select Yes, keep these settings.

You are now done.

Using HD PVR 2 to record your PC game play or your PC screen

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Step 1 - Install the HD PVR 2 on your PC

Connect the HD PVR 2 to your PC (the PC where you will be recording) using the supplied USB cable.
Install the software on this PC from your Hauppauge Installation CD.
When you are finished with the installation, you will need to reboot your PC.
After you reboot, run Showbiz by double clicking on the icon on your Windows desktop.
In Showbiz, click on the Capture tab. Set Source to 'Hauppauge Siena Video capture' and Video input to 'HDMI'. At this point you might not see video in the Capture preview window. This is normal.

Step 2 - Configure your Gaming PCs video mode

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Record button
Screen resolution menu
on your Windows PC
(click to enlarge)

On the computer where you will be playing your video games (we'll call this the Gaming PC), connect an HDMI cable from your graphics card HDMI port to the HDMI in on the HD PVR 2.
Note: your Gaming PC screen may go black for several seconds and then you will be back at the Windows desktop.

On your Gaming PC, right click on your Windows desktop and select Screen resolution (click for screen shot).

Under Display you should see HD PVR2 in the drop down menu.
Select HD-PVR 2 (click for screen shot).
Under Resolution set to either 1920X1080 or 1280X720.
Under Multiple displays, set to Duplicate these displays.

Click Advanced settings (click for screen shot). Set Refresh Rate to 60p Hz Set Scaling to Maintain Display Scaling.

Step 3 - Configure the sound out on your Gaming PC if you are using an HDMI pass through monitor

If you are using the HDMI pass through on the HD PVR 2 (if you are not using HDMI pass-through skip to step 3a), on your Gaming PC right click on the Speaker icon on the taskbar and select Playback devices.
In playback devices find your HDMI connection (it should say HD-PVR2). Right click and select as default.

Step 3a - Configuring audio if you are not using a pass through monitor

Sound setup
Step 3 - Configure the sound out on your
Gaming PC if you are using an HDMI pass through monitor
(click to enlarge)

If you are listening to sound from your Gaming PC directly and are not using the HDMI pass through on the HD PVR 2, to hear audio you will need to split the audio coming from your Gaming PC. To do this, you will need two adapters: an 1/8th inch Y adapter and a 1/8th inch stereo to RCA adapter. These adapters are common and can be purchased from Radio Shack or online.

Connect the 1/8th inch 'Y' adapter to the green audio port (the audio output port) on your Gaming PC.
Plug your speaker cable into one end of the 'Y'.
Connect the 1/8th inch stereo to RCA adapter to the other end of the Y adapter and then connect to the HD PVR 2 via the Hauppauge AV adapter (normally used as the Component video connector).
In Showbiz -> Capture, set Audio in to Line in and mute the audio in Showbiz (so you will not hear an audio echo).

Note:

If you see black video in the Capture Preview window, on your PC under Screen resolution, click the Advanced settings button and set the Refresh Rate to 60p Hz. Other modes might give a black screen in Showbiz -> Capture.

Utilities for the HD PVR 2

HCWClear

Gallery

example4 example4 example4 example4 example4 example4 example4

HD PVR 2 Videos

Record retro games with your HD PVR Rocket

Record retro games with your HD PVR 2

HD PVR 2 featuring PlayStation3

HD PVR 2 featuring Xbox 360

HD PVR 2 | 360° view

StreamEez

How to: Record game commentary with a Turtle Beach PX21 headset and an Xbox 360

How to: Record game commentary with an Turtle Beach PX21 headset using a PS3

How to: Record game commentary with an Astro A50 headset using Hauppauge Capture and a PS3

How to use the HD PVR 2 to stream with YouTube

Enable in-game chat on the PS3

Troubleshooting

Uploading videos to YouTube

To change the upload resolution for YouTube, in ShowBiz click the Option button (upper right hand corner) and select Preferences in the dropdown menu. In the Preferences window click on the tab that reads Others. At the bottom of this tab will be the upload resolution to default to when uploading clips. For HD uploads to YouTube, we recommend 720p as a minimum. By default, Showbiz is set to 240p. View the Preferences page

What do the lights on front of HD PVR 2 mean?

"Device is not available" message in Showbiz Capture:

This is normally caused if you forgot to set "Hauppauge Siena" in the Source in the Capture module (see page 7 of the Hauppauge HD PVR 2 QuickInstallation Guide). Check the following in Showbiz => Capture:
In Source: make sure Hauppauge Siena Video Capture is selected. You might need to click Refresh for Hauppauge Siena to appear.
In the Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
In the Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you do not see Hauppauge Siena listed under Source

Reinstall the Hauppauge Windows driver from either the Installation CD or as a download from the Support page. At the conclusion of the installation, you will see a message "Your drivers have been successfully update". You can then run Showbiz => Capture and set Source to Hauppauge Siena.

Black screen in the ShowBiz Capture preview window and no video on your TV set:

Black screen in the ShowBiz Capture preview window:

First, make sure, in Showbiz => Capture:
Source: make sure Hauppauge Siena Video Capture is selected.
Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you still do not see your game video in the preview window in Showbiz => Capture:

Then:

If capture fails, it is likely something is wrong with the video input to HD PVR 2. This could be a broken or loose video cable or you plugged the cables into the wrong connector on HD PVR 2.

Tips on installing HD PVR 2 with the PS3

Pass through video problems (if you do not see your game console video on your TV set, but you can see video in Capture)

Once HD PVR 2 is turned on and you run Capture and set the Source, HD PVR 2 will run even if you remove your PC. In order for you to see your game video on your TV set:

No video passthrough or I see flashing or distorted video on my TV monitor:
No video on my TV monitor but I can see video in ShowBiz Capture
I can not see my game video on either my PC screen or on my TV set

Inputs and outputs and how they are configured

The HD PVR 2 was designed to pass through any input to the HDMI output of the device. So whichever input you choose (composite, S-Video or Component) will be routed to the HDMI out.
NOTE: if you are using composite or S-Video input, the HDMI video output will be standard definition even though you are using component cables.

Troubleshooting the HD PVR 2

Note: There appear to be a number of HD PVR 2 users who are extending their USB cables because their computer is located a distance from HD PVR 2. This can potentially cause problems such as "no device detected" or a black screen in Showbiz Capture or bad video recordings. If you are using a long USB cable and are having problems, do an experiment and see if you problem goes away by connecting HD PVR 2 to your PC with the USB cable supplied with HD PVR .

Black screen in Showbiz Capture

Black screen in Showbiz Capture with Video Game Systems

Pass through problems

Pass through problems, such as a black screen on your TV set (even though you can record videos), are usually basic cabling and settings in Showbiz. Check your cables!

The best way to proceed is:

If all input and pass through connections are correct and pass through is still not working, check your HD TV for correct input source. If input is correct, try changing input resolution of source to HDPVR 2.

Video/ Audio Stutter

If you have stutter in your preview window, check that system specs meet the minimum required. This is not a fatal problem since the HD PVR 2 will make good recordings even if the preview window slows down.

Preview good but stutters in playback on your PC screen: this normally means your PC or graphics card is too slow. Check the video card specs.

Random lockups

Xbox 360 video setup

Setting the Video output on the Xbox, step by step instructions

First, turn on your Xbox 360 and navigate to the main menu.

Navigate to the last menu on the right and go into System Settings.

Go into Console Settings

Go into Display.

Go into the HDTV Settings.

Now select the resolution you want.

The HD PVR will only work with 480p, 720p, 1080i and 1080p. If your system is currently set to non-standard resolutions, such as 1360x768, please select 480p, 720p, 1080i or 1080p..

When you select the new resolution, you will be asked if you want to keep the new settings. Please select Yes, keep these settings.

You are now done.

Using HD PVR 2 to record your PC game play or your PC screen

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Step 1 - Install the HD PVR 2 on your PC

Connect the HD PVR 2 to your PC (the PC where you will be recording) using the supplied USB cable.
Install the software on this PC from your Hauppauge Installation CD.
When you are finished with the installation, you will need to reboot your PC.
After you reboot, run Showbiz by double clicking on the icon on your Windows desktop.
In Showbiz, click on the Capture tab. Set Source to 'Hauppauge Siena Video capture' and Video input to 'HDMI'. At this point you might not see video in the Capture preview window. This is normal.

Step 2 - Configure your Gaming PCs video mode

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Record button
Screen resolution menu
on your Windows PC
(click to enlarge)

On the computer where you will be playing your video games (we'll call this the Gaming PC), connect an HDMI cable from your graphics card HDMI port to the HDMI in on the HD PVR 2.
Note: your Gaming PC screen may go black for several seconds and then you will be back at the Windows desktop.

On your Gaming PC, right click on your Windows desktop and select Screen resolution (click for screen shot).

Under Display you should see HD PVR2 in the drop down menu.
Select HD-PVR 2 (click for screen shot).
Under Resolution set to either 1920X1080 or 1280X720.
Under Multiple displays, set to Duplicate these displays.

Click Advanced settings (click for screen shot). Set Refresh Rate to 60p Hz Set Scaling to Maintain Display Scaling.

Step 3 - Configure the sound out on your Gaming PC if you are using an HDMI pass through monitor

If you are using the HDMI pass through on the HD PVR 2 (if you are not using HDMI pass-through skip to step 3a), on your Gaming PC right click on the Speaker icon on the taskbar and select Playback devices.
In playback devices find your HDMI connection (it should say HD-PVR2). Right click and select as default.

Step 3a - Configuring audio if you are not using a pass through monitor

Sound setup
Step 3 - Configure the sound out on your
Gaming PC if you are using an HDMI pass through monitor
(click to enlarge)

If you are listening to sound from your Gaming PC directly and are not using the HDMI pass through on the HD PVR 2, to hear audio you will need to split the audio coming from your Gaming PC. To do this, you will need two adapters: an 1/8th inch Y adapter and a 1/8th inch stereo to RCA adapter. These adapters are common and can be purchased from Radio Shack or online.

Connect the 1/8th inch 'Y' adapter to the green audio port (the audio output port) on your Gaming PC.
Plug your speaker cable into one end of the 'Y'.
Connect the 1/8th inch stereo to RCA adapter to the other end of the Y adapter and then connect to the HD PVR 2 via the Hauppauge AV adapter (normally used as the Component video connector).
In Showbiz -> Capture, set Audio in to Line in and mute the audio in Showbiz (so you will not hear an audio echo).

Note:

If you see black video in the Capture Preview window, on your PC under Screen resolution, click the Advanced settings button and set the Refresh Rate to 60p Hz. Other modes might give a black screen in Showbiz -> Capture.

Utilities for the HD PVR 2

HCWClear

Gallery

example4 example4 example4 example4 example4 example4 example4

HD PVR 2 Videos

Record retro games with your HD PVR Rocket

Record retro games with your HD PVR 2

HD PVR 2 featuring PlayStation3

HD PVR 2 featuring Xbox 360

HD PVR 2 | 360° view

StreamEez

How to: Record game commentary with a Turtle Beach PX21 headset and an Xbox 360

How to: Record game commentary with an Turtle Beach PX21 headset using a PS3

How to: Record game commentary with an Astro A50 headset using Hauppauge Capture and a PS3

How to use the HD PVR 2 to stream with YouTube

Enable in-game chat on the PS3

Troubleshooting

Uploading videos to YouTube

To change the upload resolution for YouTube, in ShowBiz click the Option button (upper right hand corner) and select Preferences in the dropdown menu. In the Preferences window click on the tab that reads Others. At the bottom of this tab will be the upload resolution to default to when uploading clips. For HD uploads to YouTube, we recommend 720p as a minimum. By default, Showbiz is set to 240p. View the Preferences page

What do the lights on front of HD PVR 2 mean?

"Device is not available" message in Showbiz Capture:

This is normally caused if you forgot to set "Hauppauge Siena" in the Source in the Capture module (see page 7 of the Hauppauge HD PVR 2 QuickInstallation Guide). Check the following in Showbiz => Capture:
In Source: make sure Hauppauge Siena Video Capture is selected. You might need to click Refresh for Hauppauge Siena to appear.
In the Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
In the Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you do not see Hauppauge Siena listed under Source

Reinstall the Hauppauge Windows driver from either the Installation CD or as a download from the Support page. At the conclusion of the installation, you will see a message "Your drivers have been successfully update". You can then run Showbiz => Capture and set Source to Hauppauge Siena.

Black screen in the ShowBiz Capture preview window and no video on your TV set:

Black screen in the ShowBiz Capture preview window:

First, make sure, in Showbiz => Capture:
Source: make sure Hauppauge Siena Video Capture is selected.
Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you still do not see your game video in the preview window in Showbiz => Capture:

Then:

If capture fails, it is likely something is wrong with the video input to HD PVR 2. This could be a broken or loose video cable or you plugged the cables into the wrong connector on HD PVR 2.

Tips on installing HD PVR 2 with the PS3

Pass through video problems (if you do not see your game console video on your TV set, but you can see video in Capture)

Once HD PVR 2 is turned on and you run Capture and set the Source, HD PVR 2 will run even if you remove your PC. In order for you to see your game video on your TV set:

No video passthrough or I see flashing or distorted video on my TV monitor:
No video on my TV monitor but I can see video in ShowBiz Capture
I can not see my game video on either my PC screen or on my TV set

Inputs and outputs and how they are configured

The HD PVR 2 was designed to pass through any input to the HDMI output of the device. So whichever input you choose (composite, S-Video or Component) will be routed to the HDMI out.
NOTE: if you are using composite or S-Video input, the HDMI video output will be standard definition even though you are using component cables.

Troubleshooting the HD PVR 2

Note: There appear to be a number of HD PVR 2 users who are extending their USB cables because their computer is located a distance from HD PVR 2. This can potentially cause problems such as "no device detected" or a black screen in Showbiz Capture or bad video recordings. If you are using a long USB cable and are having problems, do an experiment and see if you problem goes away by connecting HD PVR 2 to your PC with the USB cable supplied with HD PVR .

Black screen in Showbiz Capture

Black screen in Showbiz Capture with Video Game Systems

Pass through problems

Pass through problems, such as a black screen on your TV set (even though you can record videos), are usually basic cabling and settings in Showbiz. Check your cables!

The best way to proceed is:

If all input and pass through connections are correct and pass through is still not working, check your HD TV for correct input source. If input is correct, try changing input resolution of source to HDPVR 2.

Video/ Audio Stutter

If you have stutter in your preview window, check that system specs meet the minimum required. This is not a fatal problem since the HD PVR 2 will make good recordings even if the preview window slows down.

Preview good but stutters in playback on your PC screen: this normally means your PC or graphics card is too slow. Check the video card specs.

Random lockups

Xbox 360 video setup

Setting the Video output on the Xbox, step by step instructions

First, turn on your Xbox 360 and navigate to the main menu.

Navigate to the last menu on the right and go into System Settings.

Go into Console Settings

Go into Display.

Go into the HDTV Settings.

Now select the resolution you want.

The HD PVR will only work with 480p, 720p, 1080i and 1080p. If your system is currently set to non-standard resolutions, such as 1360x768, please select 480p, 720p, 1080i or 1080p..

When you select the new resolution, you will be asked if you want to keep the new settings. Please select Yes, keep these settings.

You are now done.

Using HD PVR 2 to record your PC game play or your PC screen

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Step 1 - Install the HD PVR 2 on your PC

Connect the HD PVR 2 to your PC (the PC where you will be recording) using the supplied USB cable.
Install the software on this PC from your Hauppauge Installation CD.
When you are finished with the installation, you will need to reboot your PC.
After you reboot, run Showbiz by double clicking on the icon on your Windows desktop.
In Showbiz, click on the Capture tab. Set Source to 'Hauppauge Siena Video capture' and Video input to 'HDMI'. At this point you might not see video in the Capture preview window. This is normal.

Step 2 - Configure your Gaming PCs video mode

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Record button
Screen resolution menu
on your Windows PC
(click to enlarge)

On the computer where you will be playing your video games (we'll call this the Gaming PC), connect an HDMI cable from your graphics card HDMI port to the HDMI in on the HD PVR 2.
Note: your Gaming PC screen may go black for several seconds and then you will be back at the Windows desktop.

On your Gaming PC, right click on your Windows desktop and select Screen resolution (click for screen shot).

Under Display you should see HD PVR2 in the drop down menu.
Select HD-PVR 2 (click for screen shot).
Under Resolution set to either 1920X1080 or 1280X720.
Under Multiple displays, set to Duplicate these displays.

Click Advanced settings (click for screen shot). Set Refresh Rate to 60p Hz Set Scaling to Maintain Display Scaling.

Step 3 - Configure the sound out on your Gaming PC if you are using an HDMI pass through monitor

If you are using the HDMI pass through on the HD PVR 2 (if you are not using HDMI pass-through skip to step 3a), on your Gaming PC right click on the Speaker icon on the taskbar and select Playback devices.
In playback devices find your HDMI connection (it should say HD-PVR2). Right click and select as default.

Step 3a - Configuring audio if you are not using a pass through monitor

Sound setup
Step 3 - Configure the sound out on your
Gaming PC if you are using an HDMI pass through monitor
(click to enlarge)

If you are listening to sound from your Gaming PC directly and are not using the HDMI pass through on the HD PVR 2, to hear audio you will need to split the audio coming from your Gaming PC. To do this, you will need two adapters: an 1/8th inch Y adapter and a 1/8th inch stereo to RCA adapter. These adapters are common and can be purchased from Radio Shack or online.

Connect the 1/8th inch 'Y' adapter to the green audio port (the audio output port) on your Gaming PC.
Plug your speaker cable into one end of the 'Y'.
Connect the 1/8th inch stereo to RCA adapter to the other end of the Y adapter and then connect to the HD PVR 2 via the Hauppauge AV adapter (normally used as the Component video connector).
In Showbiz -> Capture, set Audio in to Line in and mute the audio in Showbiz (so you will not hear an audio echo).

Note:

If you see black video in the Capture Preview window, on your PC under Screen resolution, click the Advanced settings button and set the Refresh Rate to 60p Hz. Other modes might give a black screen in Showbiz -> Capture.

Utilities for the HD PVR 2

HCWClear

Gallery

example4 example4 example4 example4 example4 example4 example4

HD PVR 2 Videos

Record retro games with your HD PVR Rocket

Record retro games with your HD PVR 2

HD PVR 2 featuring PlayStation3

HD PVR 2 featuring Xbox 360

HD PVR 2 | 360° view

StreamEez

How to: Record game commentary with a Turtle Beach PX21 headset and an Xbox 360

How to: Record game commentary with an Turtle Beach PX21 headset using a PS3

How to: Record game commentary with an Astro A50 headset using Hauppauge Capture and a PS3

How to use the HD PVR 2 to stream with YouTube

Enable in-game chat on the PS3

Troubleshooting

Uploading videos to YouTube

To change the upload resolution for YouTube, in ShowBiz click the Option button (upper right hand corner) and select Preferences in the dropdown menu. In the Preferences window click on the tab that reads Others. At the bottom of this tab will be the upload resolution to default to when uploading clips. For HD uploads to YouTube, we recommend 720p as a minimum. By default, Showbiz is set to 240p. View the Preferences page

What do the lights on front of HD PVR 2 mean?

"Device is not available" message in Showbiz Capture:

This is normally caused if you forgot to set "Hauppauge Siena" in the Source in the Capture module (see page 7 of the Hauppauge HD PVR 2 QuickInstallation Guide). Check the following in Showbiz => Capture:
In Source: make sure Hauppauge Siena Video Capture is selected. You might need to click Refresh for Hauppauge Siena to appear.
In the Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
In the Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you do not see Hauppauge Siena listed under Source

Reinstall the Hauppauge Windows driver from either the Installation CD or as a download from the Support page. At the conclusion of the installation, you will see a message "Your drivers have been successfully update". You can then run Showbiz => Capture and set Source to Hauppauge Siena.

Black screen in the ShowBiz Capture preview window and no video on your TV set:

Black screen in the ShowBiz Capture preview window:

First, make sure, in Showbiz => Capture:
Source: make sure Hauppauge Siena Video Capture is selected.
Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you still do not see your game video in the preview window in Showbiz => Capture:

Then:

If capture fails, it is likely something is wrong with the video input to HD PVR 2. This could be a broken or loose video cable or you plugged the cables into the wrong connector on HD PVR 2.

Tips on installing HD PVR 2 with the PS3

Pass through video problems (if you do not see your game console video on your TV set, but you can see video in Capture)

Once HD PVR 2 is turned on and you run Capture and set the Source, HD PVR 2 will run even if you remove your PC. In order for you to see your game video on your TV set:

No video passthrough or I see flashing or distorted video on my TV monitor:
No video on my TV monitor but I can see video in ShowBiz Capture
I can not see my game video on either my PC screen or on my TV set

Inputs and outputs and how they are configured

The HD PVR 2 was designed to pass through any input to the HDMI output of the device. So whichever input you choose (composite, S-Video or Component) will be routed to the HDMI out.
NOTE: if you are using composite or S-Video input, the HDMI video output will be standard definition even though you are using component cables.

Troubleshooting the HD PVR 2

Note: There appear to be a number of HD PVR 2 users who are extending their USB cables because their computer is located a distance from HD PVR 2. This can potentially cause problems such as "no device detected" or a black screen in Showbiz Capture or bad video recordings. If you are using a long USB cable and are having problems, do an experiment and see if you problem goes away by connecting HD PVR 2 to your PC with the USB cable supplied with HD PVR .

Black screen in Showbiz Capture

Black screen in Showbiz Capture with Video Game Systems

Pass through problems

Pass through problems, such as a black screen on your TV set (even though you can record videos), are usually basic cabling and settings in Showbiz. Check your cables!

The best way to proceed is:

If all input and pass through connections are correct and pass through is still not working, check your HD TV for correct input source. If input is correct, try changing input resolution of source to HDPVR 2.

Video/ Audio Stutter

If you have stutter in your preview window, check that system specs meet the minimum required. This is not a fatal problem since the HD PVR 2 will make good recordings even if the preview window slows down.

Preview good but stutters in playback on your PC screen: this normally means your PC or graphics card is too slow. Check the video card specs.

Random lockups

Xbox 360 video setup

Setting the Video output on the Xbox, step by step instructions

First, turn on your Xbox 360 and navigate to the main menu.

Navigate to the last menu on the right and go into System Settings.

Go into Console Settings

Go into Display.

Go into the HDTV Settings.

Now select the resolution you want.

The HD PVR will only work with 480p, 720p, 1080i and 1080p. If your system is currently set to non-standard resolutions, such as 1360x768, please select 480p, 720p, 1080i or 1080p..

When you select the new resolution, you will be asked if you want to keep the new settings. Please select Yes, keep these settings.

You are now done.

Using HD PVR 2 to record your PC game play or your PC screen

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Step 1 - Install the HD PVR 2 on your PC

Connect the HD PVR 2 to your PC (the PC where you will be recording) using the supplied USB cable.
Install the software on this PC from your Hauppauge Installation CD.
When you are finished with the installation, you will need to reboot your PC.
After you reboot, run Showbiz by double clicking on the icon on your Windows desktop.
In Showbiz, click on the Capture tab. Set Source to 'Hauppauge Siena Video capture' and Video input to 'HDMI'. At this point you might not see video in the Capture preview window. This is normal.

Step 2 - Configure your Gaming PCs video mode

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Record button
Screen resolution menu
on your Windows PC
(click to enlarge)

On the computer where you will be playing your video games (we'll call this the Gaming PC), connect an HDMI cable from your graphics card HDMI port to the HDMI in on the HD PVR 2.
Note: your Gaming PC screen may go black for several seconds and then you will be back at the Windows desktop.

On your Gaming PC, right click on your Windows desktop and select Screen resolution (click for screen shot).

Under Display you should see HD PVR2 in the drop down menu.
Select HD-PVR 2 (click for screen shot).
Under Resolution set to either 1920X1080 or 1280X720.
Under Multiple displays, set to Duplicate these displays.

Click Advanced settings (click for screen shot). Set Refresh Rate to 60p Hz Set Scaling to Maintain Display Scaling.

Step 3 - Configure the sound out on your Gaming PC if you are using an HDMI pass through monitor

If you are using the HDMI pass through on the HD PVR 2 (if you are not using HDMI pass-through skip to step 3a), on your Gaming PC right click on the Speaker icon on the taskbar and select Playback devices.
In playback devices find your HDMI connection (it should say HD-PVR2). Right click and select as default.

Step 3a - Configuring audio if you are not using a pass through monitor

Sound setup
Step 3 - Configure the sound out on your
Gaming PC if you are using an HDMI pass through monitor
(click to enlarge)

If you are listening to sound from your Gaming PC directly and are not using the HDMI pass through on the HD PVR 2, to hear audio you will need to split the audio coming from your Gaming PC. To do this, you will need two adapters: an 1/8th inch Y adapter and a 1/8th inch stereo to RCA adapter. These adapters are common and can be purchased from Radio Shack or online.

Connect the 1/8th inch 'Y' adapter to the green audio port (the audio output port) on your Gaming PC.
Plug your speaker cable into one end of the 'Y'.
Connect the 1/8th inch stereo to RCA adapter to the other end of the Y adapter and then connect to the HD PVR 2 via the Hauppauge AV adapter (normally used as the Component video connector).
In Showbiz -> Capture, set Audio in to Line in and mute the audio in Showbiz (so you will not hear an audio echo).

Note:

If you see black video in the Capture Preview window, on your PC under Screen resolution, click the Advanced settings button and set the Refresh Rate to 60p Hz. Other modes might give a black screen in Showbiz -> Capture.

Utilities for the HD PVR 2

HCWClear

Gallery

example4 example4 example4 example4 example4 example4 example4

HD PVR 2 Videos

Record retro games with your HD PVR Rocket

Record retro games with your HD PVR 2

HD PVR 2 featuring PlayStation3

HD PVR 2 featuring Xbox 360

HD PVR 2 | 360° view

StreamEez

How to: Record game commentary with a Turtle Beach PX21 headset and an Xbox 360

How to: Record game commentary with an Turtle Beach PX21 headset using a PS3

How to: Record game commentary with an Astro A50 headset using Hauppauge Capture and a PS3

How to use the HD PVR 2 to stream with YouTube

Enable in-game chat on the PS3

Troubleshooting

Uploading videos to YouTube

To change the upload resolution for YouTube, in ShowBiz click the Option button (upper right hand corner) and select Preferences in the dropdown menu. In the Preferences window click on the tab that reads Others. At the bottom of this tab will be the upload resolution to default to when uploading clips. For HD uploads to YouTube, we recommend 720p as a minimum. By default, Showbiz is set to 240p. View the Preferences page

What do the lights on front of HD PVR 2 mean?

"Device is not available" message in Showbiz Capture:

This is normally caused if you forgot to set "Hauppauge Siena" in the Source in the Capture module (see page 7 of the Hauppauge HD PVR 2 QuickInstallation Guide). Check the following in Showbiz => Capture:
In Source: make sure Hauppauge Siena Video Capture is selected. You might need to click Refresh for Hauppauge Siena to appear.
In the Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
In the Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you do not see Hauppauge Siena listed under Source

Reinstall the Hauppauge Windows driver from either the Installation CD or as a download from the Support page. At the conclusion of the installation, you will see a message "Your drivers have been successfully update". You can then run Showbiz => Capture and set Source to Hauppauge Siena.

Black screen in the ShowBiz Capture preview window and no video on your TV set:

Black screen in the ShowBiz Capture preview window:

First, make sure, in Showbiz => Capture:
Source: make sure Hauppauge Siena Video Capture is selected.
Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you still do not see your game video in the preview window in Showbiz => Capture:

Then:

If capture fails, it is likely something is wrong with the video input to HD PVR 2. This could be a broken or loose video cable or you plugged the cables into the wrong connector on HD PVR 2.

Tips on installing HD PVR 2 with the PS3

Pass through video problems (if you do not see your game console video on your TV set, but you can see video in Capture)

Once HD PVR 2 is turned on and you run Capture and set the Source, HD PVR 2 will run even if you remove your PC. In order for you to see your game video on your TV set:

No video passthrough or I see flashing or distorted video on my TV monitor:
No video on my TV monitor but I can see video in ShowBiz Capture
I can not see my game video on either my PC screen or on my TV set

Inputs and outputs and how they are configured

The HD PVR 2 was designed to pass through any input to the HDMI output of the device. So whichever input you choose (composite, S-Video or Component) will be routed to the HDMI out.
NOTE: if you are using composite or S-Video input, the HDMI video output will be standard definition even though you are using component cables.

Troubleshooting the HD PVR 2

Note: There appear to be a number of HD PVR 2 users who are extending their USB cables because their computer is located a distance from HD PVR 2. This can potentially cause problems such as "no device detected" or a black screen in Showbiz Capture or bad video recordings. If you are using a long USB cable and are having problems, do an experiment and see if you problem goes away by connecting HD PVR 2 to your PC with the USB cable supplied with HD PVR .

Black screen in Showbiz Capture

Black screen in Showbiz Capture with Video Game Systems

Pass through problems

Pass through problems, such as a black screen on your TV set (even though you can record videos), are usually basic cabling and settings in Showbiz. Check your cables!

The best way to proceed is:

If all input and pass through connections are correct and pass through is still not working, check your HD TV for correct input source. If input is correct, try changing input resolution of source to HDPVR 2.

Video/ Audio Stutter

If you have stutter in your preview window, check that system specs meet the minimum required. This is not a fatal problem since the HD PVR 2 will make good recordings even if the preview window slows down.

Preview good but stutters in playback on your PC screen: this normally means your PC or graphics card is too slow. Check the video card specs.

Random lockups

Xbox 360 video setup

Setting the Video output on the Xbox, step by step instructions

First, turn on your Xbox 360 and navigate to the main menu.

Navigate to the last menu on the right and go into System Settings.

Go into Console Settings

Go into Display.

Go into the HDTV Settings.

Now select the resolution you want.

The HD PVR will only work with 480p, 720p, 1080i and 1080p. If your system is currently set to non-standard resolutions, such as 1360x768, please select 480p, 720p, 1080i or 1080p..

When you select the new resolution, you will be asked if you want to keep the new settings. Please select Yes, keep these settings.

You are now done.

Using HD PVR 2 to record your PC game play or your PC screen

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Step 1 - Install the HD PVR 2 on your PC

Connect the HD PVR 2 to your PC (the PC where you will be recording) using the supplied USB cable.
Install the software on this PC from your Hauppauge Installation CD.
When you are finished with the installation, you will need to reboot your PC.
After you reboot, run Showbiz by double clicking on the icon on your Windows desktop.
In Showbiz, click on the Capture tab. Set Source to 'Hauppauge Siena Video capture' and Video input to 'HDMI'. At this point you might not see video in the Capture preview window. This is normal.

Step 2 - Configure your Gaming PCs video mode

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Record button
Screen resolution menu
on your Windows PC
(click to enlarge)

On the computer where you will be playing your video games (we'll call this the Gaming PC), connect an HDMI cable from your graphics card HDMI port to the HDMI in on the HD PVR 2.
Note: your Gaming PC screen may go black for several seconds and then you will be back at the Windows desktop.

On your Gaming PC, right click on your Windows desktop and select Screen resolution (click for screen shot).

Under Display you should see HD PVR2 in the drop down menu.
Select HD-PVR 2 (click for screen shot).
Under Resolution set to either 1920X1080 or 1280X720.
Under Multiple displays, set to Duplicate these displays.

Click Advanced settings (click for screen shot). Set Refresh Rate to 60p Hz Set Scaling to Maintain Display Scaling.

Step 3 - Configure the sound out on your Gaming PC if you are using an HDMI pass through monitor

If you are using the HDMI pass through on the HD PVR 2 (if you are not using HDMI pass-through skip to step 3a), on your Gaming PC right click on the Speaker icon on the taskbar and select Playback devices.
In playback devices find your HDMI connection (it should say HD-PVR2). Right click and select as default.

Step 3a - Configuring audio if you are not using a pass through monitor

Sound setup
Step 3 - Configure the sound out on your
Gaming PC if you are using an HDMI pass through monitor
(click to enlarge)

If you are listening to sound from your Gaming PC directly and are not using the HDMI pass through on the HD PVR 2, to hear audio you will need to split the audio coming from your Gaming PC. To do this, you will need two adapters: an 1/8th inch Y adapter and a 1/8th inch stereo to RCA adapter. These adapters are common and can be purchased from Radio Shack or online.

Connect the 1/8th inch 'Y' adapter to the green audio port (the audio output port) on your Gaming PC.
Plug your speaker cable into one end of the 'Y'.
Connect the 1/8th inch stereo to RCA adapter to the other end of the Y adapter and then connect to the HD PVR 2 via the Hauppauge AV adapter (normally used as the Component video connector).
In Showbiz -> Capture, set Audio in to Line in and mute the audio in Showbiz (so you will not hear an audio echo).

Note:

If you see black video in the Capture Preview window, on your PC under Screen resolution, click the Advanced settings button and set the Refresh Rate to 60p Hz. Other modes might give a black screen in Showbiz -> Capture.

Utilities for the HD PVR 2

HCWClear

Gallery

example4 example4 example4 example4 example4 example4 example4

HD PVR 2 Videos

Record retro games with your HD PVR Rocket

Record retro games with your HD PVR 2

HD PVR 2 featuring PlayStation3

HD PVR 2 featuring Xbox 360

HD PVR 2 | 360° view

StreamEez

How to: Record game commentary with a Turtle Beach PX21 headset and an Xbox 360

How to: Record game commentary with an Turtle Beach PX21 headset using a PS3

How to: Record game commentary with an Astro A50 headset using Hauppauge Capture and a PS3

How to use the HD PVR 2 to stream with YouTube

Enable in-game chat on the PS3

Troubleshooting

Uploading videos to YouTube

To change the upload resolution for YouTube, in ShowBiz click the Option button (upper right hand corner) and select Preferences in the dropdown menu. In the Preferences window click on the tab that reads Others. At the bottom of this tab will be the upload resolution to default to when uploading clips. For HD uploads to YouTube, we recommend 720p as a minimum. By default, Showbiz is set to 240p. View the Preferences page

What do the lights on front of HD PVR 2 mean?

"Device is not available" message in Showbiz Capture:

This is normally caused if you forgot to set "Hauppauge Siena" in the Source in the Capture module (see page 7 of the Hauppauge HD PVR 2 QuickInstallation Guide). Check the following in Showbiz => Capture:
In Source: make sure Hauppauge Siena Video Capture is selected. You might need to click Refresh for Hauppauge Siena to appear.
In the Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
In the Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you do not see Hauppauge Siena listed under Source

Reinstall the Hauppauge Windows driver from either the Installation CD or as a download from the Support page. At the conclusion of the installation, you will see a message "Your drivers have been successfully update". You can then run Showbiz => Capture and set Source to Hauppauge Siena.

Black screen in the ShowBiz Capture preview window and no video on your TV set:

Black screen in the ShowBiz Capture preview window:

First, make sure, in Showbiz => Capture:
Source: make sure Hauppauge Siena Video Capture is selected.
Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you still do not see your game video in the preview window in Showbiz => Capture:

Then:

If capture fails, it is likely something is wrong with the video input to HD PVR 2. This could be a broken or loose video cable or you plugged the cables into the wrong connector on HD PVR 2.

Tips on installing HD PVR 2 with the PS3

Pass through video problems (if you do not see your game console video on your TV set, but you can see video in Capture)

Once HD PVR 2 is turned on and you run Capture and set the Source, HD PVR 2 will run even if you remove your PC. In order for you to see your game video on your TV set:

No video passthrough or I see flashing or distorted video on my TV monitor:
No video on my TV monitor but I can see video in ShowBiz Capture
I can not see my game video on either my PC screen or on my TV set

Inputs and outputs and how they are configured

The HD PVR 2 was designed to pass through any input to the HDMI output of the device. So whichever input you choose (composite, S-Video or Component) will be routed to the HDMI out.
NOTE: if you are using composite or S-Video input, the HDMI video output will be standard definition even though you are using component cables.

Troubleshooting the HD PVR 2

Note: There appear to be a number of HD PVR 2 users who are extending their USB cables because their computer is located a distance from HD PVR 2. This can potentially cause problems such as "no device detected" or a black screen in Showbiz Capture or bad video recordings. If you are using a long USB cable and are having problems, do an experiment and see if you problem goes away by connecting HD PVR 2 to your PC with the USB cable supplied with HD PVR .

Black screen in Showbiz Capture

Black screen in Showbiz Capture with Video Game Systems

Pass through problems

Pass through problems, such as a black screen on your TV set (even though you can record videos), are usually basic cabling and settings in Showbiz. Check your cables!

The best way to proceed is:

If all input and pass through connections are correct and pass through is still not working, check your HD TV for correct input source. If input is correct, try changing input resolution of source to HDPVR 2.

Video/ Audio Stutter

If you have stutter in your preview window, check that system specs meet the minimum required. This is not a fatal problem since the HD PVR 2 will make good recordings even if the preview window slows down.

Preview good but stutters in playback on your PC screen: this normally means your PC or graphics card is too slow. Check the video card specs.

Random lockups

Xbox 360 video setup

Setting the Video output on the Xbox, step by step instructions

First, turn on your Xbox 360 and navigate to the main menu.

Navigate to the last menu on the right and go into System Settings.

Go into Console Settings

Go into Display.

Go into the HDTV Settings.

Now select the resolution you want.

The HD PVR will only work with 480p, 720p, 1080i and 1080p. If your system is currently set to non-standard resolutions, such as 1360x768, please select 480p, 720p, 1080i or 1080p..

When you select the new resolution, you will be asked if you want to keep the new settings. Please select Yes, keep these settings.

You are now done.

Using HD PVR 2 to record your PC game play or your PC screen

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Step 1 - Install the HD PVR 2 on your PC

Connect the HD PVR 2 to your PC (the PC where you will be recording) using the supplied USB cable.
Install the software on this PC from your Hauppauge Installation CD.
When you are finished with the installation, you will need to reboot your PC.
After you reboot, run Showbiz by double clicking on the icon on your Windows desktop.
In Showbiz, click on the Capture tab. Set Source to 'Hauppauge Siena Video capture' and Video input to 'HDMI'. At this point you might not see video in the Capture preview window. This is normal.

Step 2 - Configure your Gaming PCs video mode

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Record button
Screen resolution menu
on your Windows PC
(click to enlarge)

On the computer where you will be playing your video games (we'll call this the Gaming PC), connect an HDMI cable from your graphics card HDMI port to the HDMI in on the HD PVR 2.
Note: your Gaming PC screen may go black for several seconds and then you will be back at the Windows desktop.

On your Gaming PC, right click on your Windows desktop and select Screen resolution (click for screen shot).

Under Display you should see HD PVR2 in the drop down menu.
Select HD-PVR 2 (click for screen shot).
Under Resolution set to either 1920X1080 or 1280X720.
Under Multiple displays, set to Duplicate these displays.

Click Advanced settings (click for screen shot). Set Refresh Rate to 60p Hz Set Scaling to Maintain Display Scaling.

Step 3 - Configure the sound out on your Gaming PC if you are using an HDMI pass through monitor

If you are using the HDMI pass through on the HD PVR 2 (if you are not using HDMI pass-through skip to step 3a), on your Gaming PC right click on the Speaker icon on the taskbar and select Playback devices.
In playback devices find your HDMI connection (it should say HD-PVR2). Right click and select as default.

Step 3a - Configuring audio if you are not using a pass through monitor

Sound setup
Step 3 - Configure the sound out on your
Gaming PC if you are using an HDMI pass through monitor
(click to enlarge)

If you are listening to sound from your Gaming PC directly and are not using the HDMI pass through on the HD PVR 2, to hear audio you will need to split the audio coming from your Gaming PC. To do this, you will need two adapters: an 1/8th inch Y adapter and a 1/8th inch stereo to RCA adapter. These adapters are common and can be purchased from Radio Shack or online.

Connect the 1/8th inch 'Y' adapter to the green audio port (the audio output port) on your Gaming PC.
Plug your speaker cable into one end of the 'Y'.
Connect the 1/8th inch stereo to RCA adapter to the other end of the Y adapter and then connect to the HD PVR 2 via the Hauppauge AV adapter (normally used as the Component video connector).
In Showbiz -> Capture, set Audio in to Line in and mute the audio in Showbiz (so you will not hear an audio echo).

Note:

If you see black video in the Capture Preview window, on your PC under Screen resolution, click the Advanced settings button and set the Refresh Rate to 60p Hz. Other modes might give a black screen in Showbiz -> Capture.

Utilities for the HD PVR 2

HCWClear

Gallery

example4 example4 example4 example4 example4 example4 example4

HD PVR 2 Videos

Record retro games with your HD PVR Rocket

Record retro games with your HD PVR 2

HD PVR 2 featuring PlayStation3

HD PVR 2 featuring Xbox 360

HD PVR 2 | 360° view

StreamEez

How to: Record game commentary with a Turtle Beach PX21 headset and an Xbox 360

How to: Record game commentary with an Turtle Beach PX21 headset using a PS3

How to: Record game commentary with an Astro A50 headset using Hauppauge Capture and a PS3

How to use the HD PVR 2 to stream with YouTube

Enable in-game chat on the PS3

Troubleshooting

Uploading videos to YouTube

To change the upload resolution for YouTube, in ShowBiz click the Option button (upper right hand corner) and select Preferences in the dropdown menu. In the Preferences window click on the tab that reads Others. At the bottom of this tab will be the upload resolution to default to when uploading clips. For HD uploads to YouTube, we recommend 720p as a minimum. By default, Showbiz is set to 240p. View the Preferences page

What do the lights on front of HD PVR 2 mean?

"Device is not available" message in Showbiz Capture:

This is normally caused if you forgot to set "Hauppauge Siena" in the Source in the Capture module (see page 7 of the Hauppauge HD PVR 2 QuickInstallation Guide). Check the following in Showbiz => Capture:
In Source: make sure Hauppauge Siena Video Capture is selected. You might need to click Refresh for Hauppauge Siena to appear.
In the Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
In the Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you do not see Hauppauge Siena listed under Source

Reinstall the Hauppauge Windows driver from either the Installation CD or as a download from the Support page. At the conclusion of the installation, you will see a message "Your drivers have been successfully update". You can then run Showbiz => Capture and set Source to Hauppauge Siena.

Black screen in the ShowBiz Capture preview window and no video on your TV set:

Black screen in the ShowBiz Capture preview window:

First, make sure, in Showbiz => Capture:
Source: make sure Hauppauge Siena Video Capture is selected.
Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you still do not see your game video in the preview window in Showbiz => Capture:

Then:

If capture fails, it is likely something is wrong with the video input to HD PVR 2. This could be a broken or loose video cable or you plugged the cables into the wrong connector on HD PVR 2.

Tips on installing HD PVR 2 with the PS3

Pass through video problems (if you do not see your game console video on your TV set, but you can see video in Capture)

Once HD PVR 2 is turned on and you run Capture and set the Source, HD PVR 2 will run even if you remove your PC. In order for you to see your game video on your TV set:

No video passthrough or I see flashing or distorted video on my TV monitor:
No video on my TV monitor but I can see video in ShowBiz Capture
I can not see my game video on either my PC screen or on my TV set

Inputs and outputs and how they are configured

The HD PVR 2 was designed to pass through any input to the HDMI output of the device. So whichever input you choose (composite, S-Video or Component) will be routed to the HDMI out.
NOTE: if you are using composite or S-Video input, the HDMI video output will be standard definition even though you are using component cables.

Troubleshooting the HD PVR 2

Note: There appear to be a number of HD PVR 2 users who are extending their USB cables because their computer is located a distance from HD PVR 2. This can potentially cause problems such as "no device detected" or a black screen in Showbiz Capture or bad video recordings. If you are using a long USB cable and are having problems, do an experiment and see if you problem goes away by connecting HD PVR 2 to your PC with the USB cable supplied with HD PVR .

Black screen in Showbiz Capture

Black screen in Showbiz Capture with Video Game Systems

Pass through problems

Pass through problems, such as a black screen on your TV set (even though you can record videos), are usually basic cabling and settings in Showbiz. Check your cables!

The best way to proceed is:

If all input and pass through connections are correct and pass through is still not working, check your HD TV for correct input source. If input is correct, try changing input resolution of source to HDPVR 2.

Video/ Audio Stutter

If you have stutter in your preview window, check that system specs meet the minimum required. This is not a fatal problem since the HD PVR 2 will make good recordings even if the preview window slows down.

Preview good but stutters in playback on your PC screen: this normally means your PC or graphics card is too slow. Check the video card specs.

Random lockups

Xbox 360 video setup

Setting the Video output on the Xbox, step by step instructions

First, turn on your Xbox 360 and navigate to the main menu.

Navigate to the last menu on the right and go into System Settings.

Go into Console Settings

Go into Display.

Go into the HDTV Settings.

Now select the resolution you want.

The HD PVR will only work with 480p, 720p, 1080i and 1080p. If your system is currently set to non-standard resolutions, such as 1360x768, please select 480p, 720p, 1080i or 1080p..

When you select the new resolution, you will be asked if you want to keep the new settings. Please select Yes, keep these settings.

You are now done.

Using HD PVR 2 to record your PC game play or your PC screen

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Step 1 - Install the HD PVR 2 on your PC

Connect the HD PVR 2 to your PC (the PC where you will be recording) using the supplied USB cable.
Install the software on this PC from your Hauppauge Installation CD.
When you are finished with the installation, you will need to reboot your PC.
After you reboot, run Showbiz by double clicking on the icon on your Windows desktop.
In Showbiz, click on the Capture tab. Set Source to 'Hauppauge Siena Video capture' and Video input to 'HDMI'. At this point you might not see video in the Capture preview window. This is normal.

Step 2 - Configure your Gaming PCs video mode

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Record button
Screen resolution menu
on your Windows PC
(click to enlarge)

On the computer where you will be playing your video games (we'll call this the Gaming PC), connect an HDMI cable from your graphics card HDMI port to the HDMI in on the HD PVR 2.
Note: your Gaming PC screen may go black for several seconds and then you will be back at the Windows desktop.

On your Gaming PC, right click on your Windows desktop and select Screen resolution (click for screen shot).

Under Display you should see HD PVR2 in the drop down menu.
Select HD-PVR 2 (click for screen shot).
Under Resolution set to either 1920X1080 or 1280X720.
Under Multiple displays, set to Duplicate these displays.

Click Advanced settings (click for screen shot). Set Refresh Rate to 60p Hz Set Scaling to Maintain Display Scaling.

Step 3 - Configure the sound out on your Gaming PC if you are using an HDMI pass through monitor

If you are using the HDMI pass through on the HD PVR 2 (if you are not using HDMI pass-through skip to step 3a), on your Gaming PC right click on the Speaker icon on the taskbar and select Playback devices.
In playback devices find your HDMI connection (it should say HD-PVR2). Right click and select as default.

Step 3a - Configuring audio if you are not using a pass through monitor

Sound setup
Step 3 - Configure the sound out on your
Gaming PC if you are using an HDMI pass through monitor
(click to enlarge)

If you are listening to sound from your Gaming PC directly and are not using the HDMI pass through on the HD PVR 2, to hear audio you will need to split the audio coming from your Gaming PC. To do this, you will need two adapters: an 1/8th inch Y adapter and a 1/8th inch stereo to RCA adapter. These adapters are common and can be purchased from Radio Shack or online.

Connect the 1/8th inch 'Y' adapter to the green audio port (the audio output port) on your Gaming PC.
Plug your speaker cable into one end of the 'Y'.
Connect the 1/8th inch stereo to RCA adapter to the other end of the Y adapter and then connect to the HD PVR 2 via the Hauppauge AV adapter (normally used as the Component video connector).
In Showbiz -> Capture, set Audio in to Line in and mute the audio in Showbiz (so you will not hear an audio echo).

Note:

If you see black video in the Capture Preview window, on your PC under Screen resolution, click the Advanced settings button and set the Refresh Rate to 60p Hz. Other modes might give a black screen in Showbiz -> Capture.

Utilities for the HD PVR 2

HCWClear

Gallery

example4 example4 example4 example4 example4 example4 example4

HD PVR 2 Videos

Record retro games with your HD PVR Rocket

Record retro games with your HD PVR 2

HD PVR 2 featuring PlayStation3

HD PVR 2 featuring Xbox 360

HD PVR 2 | 360° view

StreamEez

How to: Record game commentary with a Turtle Beach PX21 headset and an Xbox 360

How to: Record game commentary with an Turtle Beach PX21 headset using a PS3

How to: Record game commentary with an Astro A50 headset using Hauppauge Capture and a PS3

How to use the HD PVR 2 to stream with YouTube

Enable in-game chat on the PS3

Troubleshooting

Uploading videos to YouTube

To change the upload resolution for YouTube, in ShowBiz click the Option button (upper right hand corner) and select Preferences in the dropdown menu. In the Preferences window click on the tab that reads Others. At the bottom of this tab will be the upload resolution to default to when uploading clips. For HD uploads to YouTube, we recommend 720p as a minimum. By default, Showbiz is set to 240p. View the Preferences page

What do the lights on front of HD PVR 2 mean?

"Device is not available" message in Showbiz Capture:

This is normally caused if you forgot to set "Hauppauge Siena" in the Source in the Capture module (see page 7 of the Hauppauge HD PVR 2 QuickInstallation Guide). Check the following in Showbiz => Capture:
In Source: make sure Hauppauge Siena Video Capture is selected. You might need to click Refresh for Hauppauge Siena to appear.
In the Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
In the Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you do not see Hauppauge Siena listed under Source

Reinstall the Hauppauge Windows driver from either the Installation CD or as a download from the Support page. At the conclusion of the installation, you will see a message "Your drivers have been successfully update". You can then run Showbiz => Capture and set Source to Hauppauge Siena.

Black screen in the ShowBiz Capture preview window and no video on your TV set:

Black screen in the ShowBiz Capture preview window:

First, make sure, in Showbiz => Capture:
Source: make sure Hauppauge Siena Video Capture is selected.
Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you still do not see your game video in the preview window in Showbiz => Capture:

Then:

If capture fails, it is likely something is wrong with the video input to HD PVR 2. This could be a broken or loose video cable or you plugged the cables into the wrong connector on HD PVR 2.

Tips on installing HD PVR 2 with the PS3

Pass through video problems (if you do not see your game console video on your TV set, but you can see video in Capture)

Once HD PVR 2 is turned on and you run Capture and set the Source, HD PVR 2 will run even if you remove your PC. In order for you to see your game video on your TV set:

No video passthrough or I see flashing or distorted video on my TV monitor:
No video on my TV monitor but I can see video in ShowBiz Capture
I can not see my game video on either my PC screen or on my TV set

Inputs and outputs and how they are configured

The HD PVR 2 was designed to pass through any input to the HDMI output of the device. So whichever input you choose (composite, S-Video or Component) will be routed to the HDMI out.
NOTE: if you are using composite or S-Video input, the HDMI video output will be standard definition even though you are using component cables.

Troubleshooting the HD PVR 2

Note: There appear to be a number of HD PVR 2 users who are extending their USB cables because their computer is located a distance from HD PVR 2. This can potentially cause problems such as "no device detected" or a black screen in Showbiz Capture or bad video recordings. If you are using a long USB cable and are having problems, do an experiment and see if you problem goes away by connecting HD PVR 2 to your PC with the USB cable supplied with HD PVR .

Black screen in Showbiz Capture

Black screen in Showbiz Capture with Video Game Systems

Pass through problems

Pass through problems, such as a black screen on your TV set (even though you can record videos), are usually basic cabling and settings in Showbiz. Check your cables!

The best way to proceed is:

If all input and pass through connections are correct and pass through is still not working, check your HD TV for correct input source. If input is correct, try changing input resolution of source to HDPVR 2.

Video/ Audio Stutter

If you have stutter in your preview window, check that system specs meet the minimum required. This is not a fatal problem since the HD PVR 2 will make good recordings even if the preview window slows down.

Preview good but stutters in playback on your PC screen: this normally means your PC or graphics card is too slow. Check the video card specs.

Random lockups

Xbox 360 video setup

Setting the Video output on the Xbox, step by step instructions

First, turn on your Xbox 360 and navigate to the main menu.

Navigate to the last menu on the right and go into System Settings.

Go into Console Settings

Go into Display.

Go into the HDTV Settings.

Now select the resolution you want.

The HD PVR will only work with 480p, 720p, 1080i and 1080p. If your system is currently set to non-standard resolutions, such as 1360x768, please select 480p, 720p, 1080i or 1080p..

When you select the new resolution, you will be asked if you want to keep the new settings. Please select Yes, keep these settings.

You are now done.

Using HD PVR 2 to record your PC game play or your PC screen

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Step 1 - Install the HD PVR 2 on your PC

Connect the HD PVR 2 to your PC (the PC where you will be recording) using the supplied USB cable.
Install the software on this PC from your Hauppauge Installation CD.
When you are finished with the installation, you will need to reboot your PC.
After you reboot, run Showbiz by double clicking on the icon on your Windows desktop.
In Showbiz, click on the Capture tab. Set Source to 'Hauppauge Siena Video capture' and Video input to 'HDMI'. At this point you might not see video in the Capture preview window. This is normal.

Step 2 - Configure your Gaming PCs video mode

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Record button
Screen resolution menu
on your Windows PC
(click to enlarge)

On the computer where you will be playing your video games (we'll call this the Gaming PC), connect an HDMI cable from your graphics card HDMI port to the HDMI in on the HD PVR 2.
Note: your Gaming PC screen may go black for several seconds and then you will be back at the Windows desktop.

On your Gaming PC, right click on your Windows desktop and select Screen resolution (click for screen shot).

Under Display you should see HD PVR2 in the drop down menu.
Select HD-PVR 2 (click for screen shot).
Under Resolution set to either 1920X1080 or 1280X720.
Under Multiple displays, set to Duplicate these displays.

Click Advanced settings (click for screen shot). Set Refresh Rate to 60p Hz Set Scaling to Maintain Display Scaling.

Step 3 - Configure the sound out on your Gaming PC if you are using an HDMI pass through monitor

If you are using the HDMI pass through on the HD PVR 2 (if you are not using HDMI pass-through skip to step 3a), on your Gaming PC right click on the Speaker icon on the taskbar and select Playback devices.
In playback devices find your HDMI connection (it should say HD-PVR2). Right click and select as default.

Step 3a - Configuring audio if you are not using a pass through monitor

Sound setup
Step 3 - Configure the sound out on your
Gaming PC if you are using an HDMI pass through monitor
(click to enlarge)

If you are listening to sound from your Gaming PC directly and are not using the HDMI pass through on the HD PVR 2, to hear audio you will need to split the audio coming from your Gaming PC. To do this, you will need two adapters: an 1/8th inch Y adapter and a 1/8th inch stereo to RCA adapter. These adapters are common and can be purchased from Radio Shack or online.

Connect the 1/8th inch 'Y' adapter to the green audio port (the audio output port) on your Gaming PC.
Plug your speaker cable into one end of the 'Y'.
Connect the 1/8th inch stereo to RCA adapter to the other end of the Y adapter and then connect to the HD PVR 2 via the Hauppauge AV adapter (normally used as the Component video connector).
In Showbiz -> Capture, set Audio in to Line in and mute the audio in Showbiz (so you will not hear an audio echo).

Note:

If you see black video in the Capture Preview window, on your PC under Screen resolution, click the Advanced settings button and set the Refresh Rate to 60p Hz. Other modes might give a black screen in Showbiz -> Capture.

Utilities for the HD PVR 2

HCWClear

Gallery

example4 example4 example4 example4 example4 example4 example4

HD PVR 2 Videos

Record retro games with your HD PVR Rocket

Record retro games with your HD PVR 2

HD PVR 2 featuring PlayStation3

HD PVR 2 featuring Xbox 360

HD PVR 2 | 360° view

StreamEez

How to: Record game commentary with a Turtle Beach PX21 headset and an Xbox 360

How to: Record game commentary with an Turtle Beach PX21 headset using a PS3

How to: Record game commentary with an Astro A50 headset using Hauppauge Capture and a PS3

How to use the HD PVR 2 to stream with YouTube

Enable in-game chat on the PS3

Troubleshooting

Uploading videos to YouTube

To change the upload resolution for YouTube, in ShowBiz click the Option button (upper right hand corner) and select Preferences in the dropdown menu. In the Preferences window click on the tab that reads Others. At the bottom of this tab will be the upload resolution to default to when uploading clips. For HD uploads to YouTube, we recommend 720p as a minimum. By default, Showbiz is set to 240p. View the Preferences page

What do the lights on front of HD PVR 2 mean?

"Device is not available" message in Showbiz Capture:

This is normally caused if you forgot to set "Hauppauge Siena" in the Source in the Capture module (see page 7 of the Hauppauge HD PVR 2 QuickInstallation Guide). Check the following in Showbiz => Capture:
In Source: make sure Hauppauge Siena Video Capture is selected. You might need to click Refresh for Hauppauge Siena to appear.
In the Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
In the Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you do not see Hauppauge Siena listed under Source

Reinstall the Hauppauge Windows driver from either the Installation CD or as a download from the Support page. At the conclusion of the installation, you will see a message "Your drivers have been successfully update". You can then run Showbiz => Capture and set Source to Hauppauge Siena.

Black screen in the ShowBiz Capture preview window and no video on your TV set:

Black screen in the ShowBiz Capture preview window:

First, make sure, in Showbiz => Capture:
Source: make sure Hauppauge Siena Video Capture is selected.
Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you still do not see your game video in the preview window in Showbiz => Capture:

Then:

If capture fails, it is likely something is wrong with the video input to HD PVR 2. This could be a broken or loose video cable or you plugged the cables into the wrong connector on HD PVR 2.

Tips on installing HD PVR 2 with the PS3

Pass through video problems (if you do not see your game console video on your TV set, but you can see video in Capture)

Once HD PVR 2 is turned on and you run Capture and set the Source, HD PVR 2 will run even if you remove your PC. In order for you to see your game video on your TV set:

No video passthrough or I see flashing or distorted video on my TV monitor:
No video on my TV monitor but I can see video in ShowBiz Capture
I can not see my game video on either my PC screen or on my TV set

Inputs and outputs and how they are configured

The HD PVR 2 was designed to pass through any input to the HDMI output of the device. So whichever input you choose (composite, S-Video or Component) will be routed to the HDMI out.
NOTE: if you are using composite or S-Video input, the HDMI video output will be standard definition even though you are using component cables.

Troubleshooting the HD PVR 2

Note: There appear to be a number of HD PVR 2 users who are extending their USB cables because their computer is located a distance from HD PVR 2. This can potentially cause problems such as "no device detected" or a black screen in Showbiz Capture or bad video recordings. If you are using a long USB cable and are having problems, do an experiment and see if you problem goes away by connecting HD PVR 2 to your PC with the USB cable supplied with HD PVR .

Black screen in Showbiz Capture

Black screen in Showbiz Capture with Video Game Systems

Pass through problems

Pass through problems, such as a black screen on your TV set (even though you can record videos), are usually basic cabling and settings in Showbiz. Check your cables!

The best way to proceed is:

If all input and pass through connections are correct and pass through is still not working, check your HD TV for correct input source. If input is correct, try changing input resolution of source to HDPVR 2.

Video/ Audio Stutter

If you have stutter in your preview window, check that system specs meet the minimum required. This is not a fatal problem since the HD PVR 2 will make good recordings even if the preview window slows down.

Preview good but stutters in playback on your PC screen: this normally means your PC or graphics card is too slow. Check the video card specs.

Random lockups

Xbox 360 video setup

Setting the Video output on the Xbox, step by step instructions

First, turn on your Xbox 360 and navigate to the main menu.

Navigate to the last menu on the right and go into System Settings.

Go into Console Settings

Go into Display.

Go into the HDTV Settings.

Now select the resolution you want.

The HD PVR will only work with 480p, 720p, 1080i and 1080p. If your system is currently set to non-standard resolutions, such as 1360x768, please select 480p, 720p, 1080i or 1080p..

When you select the new resolution, you will be asked if you want to keep the new settings. Please select Yes, keep these settings.

You are now done.

Using HD PVR 2 to record your PC game play or your PC screen

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Step 1 - Install the HD PVR 2 on your PC

Connect the HD PVR 2 to your PC (the PC where you will be recording) using the supplied USB cable.
Install the software on this PC from your Hauppauge Installation CD.
When you are finished with the installation, you will need to reboot your PC.
After you reboot, run Showbiz by double clicking on the icon on your Windows desktop.
In Showbiz, click on the Capture tab. Set Source to 'Hauppauge Siena Video capture' and Video input to 'HDMI'. At this point you might not see video in the Capture preview window. This is normal.

Step 2 - Configure your Gaming PCs video mode

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Record button
Screen resolution menu
on your Windows PC
(click to enlarge)

On the computer where you will be playing your video games (we'll call this the Gaming PC), connect an HDMI cable from your graphics card HDMI port to the HDMI in on the HD PVR 2.
Note: your Gaming PC screen may go black for several seconds and then you will be back at the Windows desktop.

On your Gaming PC, right click on your Windows desktop and select Screen resolution (click for screen shot).

Under Display you should see HD PVR2 in the drop down menu.
Select HD-PVR 2 (click for screen shot).
Under Resolution set to either 1920X1080 or 1280X720.
Under Multiple displays, set to Duplicate these displays.

Click Advanced settings (click for screen shot). Set Refresh Rate to 60p Hz Set Scaling to Maintain Display Scaling.

Step 3 - Configure the sound out on your Gaming PC if you are using an HDMI pass through monitor

If you are using the HDMI pass through on the HD PVR 2 (if you are not using HDMI pass-through skip to step 3a), on your Gaming PC right click on the Speaker icon on the taskbar and select Playback devices.
In playback devices find your HDMI connection (it should say HD-PVR2). Right click and select as default.

Step 3a - Configuring audio if you are not using a pass through monitor

Sound setup
Step 3 - Configure the sound out on your
Gaming PC if you are using an HDMI pass through monitor
(click to enlarge)

If you are listening to sound from your Gaming PC directly and are not using the HDMI pass through on the HD PVR 2, to hear audio you will need to split the audio coming from your Gaming PC. To do this, you will need two adapters: an 1/8th inch Y adapter and a 1/8th inch stereo to RCA adapter. These adapters are common and can be purchased from Radio Shack or online.

Connect the 1/8th inch 'Y' adapter to the green audio port (the audio output port) on your Gaming PC.
Plug your speaker cable into one end of the 'Y'.
Connect the 1/8th inch stereo to RCA adapter to the other end of the Y adapter and then connect to the HD PVR 2 via the Hauppauge AV adapter (normally used as the Component video connector).
In Showbiz -> Capture, set Audio in to Line in and mute the audio in Showbiz (so you will not hear an audio echo).

Note:

If you see black video in the Capture Preview window, on your PC under Screen resolution, click the Advanced settings button and set the Refresh Rate to 60p Hz. Other modes might give a black screen in Showbiz -> Capture.

Utilities for the HD PVR 2

HCWClear

Gallery

example4 example4 example4 example4 example4 example4 example4

HD PVR 2 Videos

Record retro games with your HD PVR Rocket

Record retro games with your HD PVR 2

HD PVR 2 featuring PlayStation3

HD PVR 2 featuring Xbox 360

HD PVR 2 | 360° view

StreamEez

How to: Record game commentary with a Turtle Beach PX21 headset and an Xbox 360

How to: Record game commentary with an Turtle Beach PX21 headset using a PS3

How to: Record game commentary with an Astro A50 headset using Hauppauge Capture and a PS3

How to use the HD PVR 2 to stream with YouTube

Enable in-game chat on the PS3

Troubleshooting

Uploading videos to YouTube

To change the upload resolution for YouTube, in ShowBiz click the Option button (upper right hand corner) and select Preferences in the dropdown menu. In the Preferences window click on the tab that reads Others. At the bottom of this tab will be the upload resolution to default to when uploading clips. For HD uploads to YouTube, we recommend 720p as a minimum. By default, Showbiz is set to 240p. View the Preferences page

What do the lights on front of HD PVR 2 mean?

"Device is not available" message in Showbiz Capture:

This is normally caused if you forgot to set "Hauppauge Siena" in the Source in the Capture module (see page 7 of the Hauppauge HD PVR 2 QuickInstallation Guide). Check the following in Showbiz => Capture:
In Source: make sure Hauppauge Siena Video Capture is selected. You might need to click Refresh for Hauppauge Siena to appear.
In the Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
In the Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you do not see Hauppauge Siena listed under Source

Reinstall the Hauppauge Windows driver from either the Installation CD or as a download from the Support page. At the conclusion of the installation, you will see a message "Your drivers have been successfully update". You can then run Showbiz => Capture and set Source to Hauppauge Siena.

Black screen in the ShowBiz Capture preview window and no video on your TV set:

Black screen in the ShowBiz Capture preview window:

First, make sure, in Showbiz => Capture:
Source: make sure Hauppauge Siena Video Capture is selected.
Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you still do not see your game video in the preview window in Showbiz => Capture:

Then:

If capture fails, it is likely something is wrong with the video input to HD PVR 2. This could be a broken or loose video cable or you plugged the cables into the wrong connector on HD PVR 2.

Tips on installing HD PVR 2 with the PS3

Pass through video problems (if you do not see your game console video on your TV set, but you can see video in Capture)

Once HD PVR 2 is turned on and you run Capture and set the Source, HD PVR 2 will run even if you remove your PC. In order for you to see your game video on your TV set:

No video passthrough or I see flashing or distorted video on my TV monitor:
No video on my TV monitor but I can see video in ShowBiz Capture
I can not see my game video on either my PC screen or on my TV set

Inputs and outputs and how they are configured

The HD PVR 2 was designed to pass through any input to the HDMI output of the device. So whichever input you choose (composite, S-Video or Component) will be routed to the HDMI out.
NOTE: if you are using composite or S-Video input, the HDMI video output will be standard definition even though you are using component cables.

Troubleshooting the HD PVR 2

Note: There appear to be a number of HD PVR 2 users who are extending their USB cables because their computer is located a distance from HD PVR 2. This can potentially cause problems such as "no device detected" or a black screen in Showbiz Capture or bad video recordings. If you are using a long USB cable and are having problems, do an experiment and see if you problem goes away by connecting HD PVR 2 to your PC with the USB cable supplied with HD PVR .

Black screen in Showbiz Capture

Black screen in Showbiz Capture with Video Game Systems

Pass through problems

Pass through problems, such as a black screen on your TV set (even though you can record videos), are usually basic cabling and settings in Showbiz. Check your cables!

The best way to proceed is:

If all input and pass through connections are correct and pass through is still not working, check your HD TV for correct input source. If input is correct, try changing input resolution of source to HDPVR 2.

Video/ Audio Stutter

If you have stutter in your preview window, check that system specs meet the minimum required. This is not a fatal problem since the HD PVR 2 will make good recordings even if the preview window slows down.

Preview good but stutters in playback on your PC screen: this normally means your PC or graphics card is too slow. Check the video card specs.

Random lockups

Xbox 360 video setup

Setting the Video output on the Xbox, step by step instructions

First, turn on your Xbox 360 and navigate to the main menu.

Navigate to the last menu on the right and go into System Settings.

Go into Console Settings

Go into Display.

Go into the HDTV Settings.

Now select the resolution you want.

The HD PVR will only work with 480p, 720p, 1080i and 1080p. If your system is currently set to non-standard resolutions, such as 1360x768, please select 480p, 720p, 1080i or 1080p..

When you select the new resolution, you will be asked if you want to keep the new settings. Please select Yes, keep these settings.

You are now done.

Using HD PVR 2 to record your PC game play or your PC screen

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Step 1 - Install the HD PVR 2 on your PC

Connect the HD PVR 2 to your PC (the PC where you will be recording) using the supplied USB cable.
Install the software on this PC from your Hauppauge Installation CD.
When you are finished with the installation, you will need to reboot your PC.
After you reboot, run Showbiz by double clicking on the icon on your Windows desktop.
In Showbiz, click on the Capture tab. Set Source to 'Hauppauge Siena Video capture' and Video input to 'HDMI'. At this point you might not see video in the Capture preview window. This is normal.

Step 2 - Configure your Gaming PCs video mode

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Record button
Screen resolution menu
on your Windows PC
(click to enlarge)

On the computer where you will be playing your video games (we'll call this the Gaming PC), connect an HDMI cable from your graphics card HDMI port to the HDMI in on the HD PVR 2.
Note: your Gaming PC screen may go black for several seconds and then you will be back at the Windows desktop.

On your Gaming PC, right click on your Windows desktop and select Screen resolution (click for screen shot).

Under Display you should see HD PVR2 in the drop down menu.
Select HD-PVR 2 (click for screen shot).
Under Resolution set to either 1920X1080 or 1280X720.
Under Multiple displays, set to Duplicate these displays.

Click Advanced settings (click for screen shot). Set Refresh Rate to 60p Hz Set Scaling to Maintain Display Scaling.

Step 3 - Configure the sound out on your Gaming PC if you are using an HDMI pass through monitor

If you are using the HDMI pass through on the HD PVR 2 (if you are not using HDMI pass-through skip to step 3a), on your Gaming PC right click on the Speaker icon on the taskbar and select Playback devices.
In playback devices find your HDMI connection (it should say HD-PVR2). Right click and select as default.

Step 3a - Configuring audio if you are not using a pass through monitor

Sound setup
Step 3 - Configure the sound out on your
Gaming PC if you are using an HDMI pass through monitor
(click to enlarge)

If you are listening to sound from your Gaming PC directly and are not using the HDMI pass through on the HD PVR 2, to hear audio you will need to split the audio coming from your Gaming PC. To do this, you will need two adapters: an 1/8th inch Y adapter and a 1/8th inch stereo to RCA adapter. These adapters are common and can be purchased from Radio Shack or online.

Connect the 1/8th inch 'Y' adapter to the green audio port (the audio output port) on your Gaming PC.
Plug your speaker cable into one end of the 'Y'.
Connect the 1/8th inch stereo to RCA adapter to the other end of the Y adapter and then connect to the HD PVR 2 via the Hauppauge AV adapter (normally used as the Component video connector).
In Showbiz -> Capture, set Audio in to Line in and mute the audio in Showbiz (so you will not hear an audio echo).

Note:

If you see black video in the Capture Preview window, on your PC under Screen resolution, click the Advanced settings button and set the Refresh Rate to 60p Hz. Other modes might give a black screen in Showbiz -> Capture.

Utilities for the HD PVR 2

HCWClear

Gallery

example4 example4 example4 example4 example4 example4 example4

HD PVR 2 Videos

Record retro games with your HD PVR Rocket

Record retro games with your HD PVR 2

HD PVR 2 featuring PlayStation3

HD PVR 2 featuring Xbox 360

HD PVR 2 | 360° view

StreamEez

How to: Record game commentary with a Turtle Beach PX21 headset and an Xbox 360

How to: Record game commentary with an Turtle Beach PX21 headset using a PS3

How to: Record game commentary with an Astro A50 headset using Hauppauge Capture and a PS3

How to use the HD PVR 2 to stream with YouTube

Enable in-game chat on the PS3

Troubleshooting

Uploading videos to YouTube

To change the upload resolution for YouTube, in ShowBiz click the Option button (upper right hand corner) and select Preferences in the dropdown menu. In the Preferences window click on the tab that reads Others. At the bottom of this tab will be the upload resolution to default to when uploading clips. For HD uploads to YouTube, we recommend 720p as a minimum. By default, Showbiz is set to 240p. View the Preferences page

What do the lights on front of HD PVR 2 mean?

"Device is not available" message in Showbiz Capture:

This is normally caused if you forgot to set "Hauppauge Siena" in the Source in the Capture module (see page 7 of the Hauppauge HD PVR 2 QuickInstallation Guide). Check the following in Showbiz => Capture:
In Source: make sure Hauppauge Siena Video Capture is selected. You might need to click Refresh for Hauppauge Siena to appear.
In the Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
In the Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you do not see Hauppauge Siena listed under Source

Reinstall the Hauppauge Windows driver from either the Installation CD or as a download from the Support page. At the conclusion of the installation, you will see a message "Your drivers have been successfully update". You can then run Showbiz => Capture and set Source to Hauppauge Siena.

Black screen in the ShowBiz Capture preview window and no video on your TV set:

Black screen in the ShowBiz Capture preview window:

First, make sure, in Showbiz => Capture:
Source: make sure Hauppauge Siena Video Capture is selected.
Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you still do not see your game video in the preview window in Showbiz => Capture:

Then:

If capture fails, it is likely something is wrong with the video input to HD PVR 2. This could be a broken or loose video cable or you plugged the cables into the wrong connector on HD PVR 2.

Tips on installing HD PVR 2 with the PS3

Pass through video problems (if you do not see your game console video on your TV set, but you can see video in Capture)

Once HD PVR 2 is turned on and you run Capture and set the Source, HD PVR 2 will run even if you remove your PC. In order for you to see your game video on your TV set:

No video passthrough or I see flashing or distorted video on my TV monitor:
No video on my TV monitor but I can see video in ShowBiz Capture
I can not see my game video on either my PC screen or on my TV set

Inputs and outputs and how they are configured

The HD PVR 2 was designed to pass through any input to the HDMI output of the device. So whichever input you choose (composite, S-Video or Component) will be routed to the HDMI out.
NOTE: if you are using composite or S-Video input, the HDMI video output will be standard definition even though you are using component cables.

Troubleshooting the HD PVR 2

Note: There appear to be a number of HD PVR 2 users who are extending their USB cables because their computer is located a distance from HD PVR 2. This can potentially cause problems such as "no device detected" or a black screen in Showbiz Capture or bad video recordings. If you are using a long USB cable and are having problems, do an experiment and see if you problem goes away by connecting HD PVR 2 to your PC with the USB cable supplied with HD PVR .

Black screen in Showbiz Capture

Black screen in Showbiz Capture with Video Game Systems

Pass through problems

Pass through problems, such as a black screen on your TV set (even though you can record videos), are usually basic cabling and settings in Showbiz. Check your cables!

The best way to proceed is:

If all input and pass through connections are correct and pass through is still not working, check your HD TV for correct input source. If input is correct, try changing input resolution of source to HDPVR 2.

Video/ Audio Stutter

If you have stutter in your preview window, check that system specs meet the minimum required. This is not a fatal problem since the HD PVR 2 will make good recordings even if the preview window slows down.

Preview good but stutters in playback on your PC screen: this normally means your PC or graphics card is too slow. Check the video card specs.

Random lockups

Xbox 360 video setup

Setting the Video output on the Xbox, step by step instructions

First, turn on your Xbox 360 and navigate to the main menu.

Navigate to the last menu on the right and go into System Settings.

Go into Console Settings

Go into Display.

Go into the HDTV Settings.

Now select the resolution you want.

The HD PVR will only work with 480p, 720p, 1080i and 1080p. If your system is currently set to non-standard resolutions, such as 1360x768, please select 480p, 720p, 1080i or 1080p..

When you select the new resolution, you will be asked if you want to keep the new settings. Please select Yes, keep these settings.

You are now done.

Using HD PVR 2 to record your PC game play or your PC screen

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Step 1 - Install the HD PVR 2 on your PC

Connect the HD PVR 2 to your PC (the PC where you will be recording) using the supplied USB cable.
Install the software on this PC from your Hauppauge Installation CD.
When you are finished with the installation, you will need to reboot your PC.
After you reboot, run Showbiz by double clicking on the icon on your Windows desktop.
In Showbiz, click on the Capture tab. Set Source to 'Hauppauge Siena Video capture' and Video input to 'HDMI'. At this point you might not see video in the Capture preview window. This is normal.

Step 2 - Configure your Gaming PCs video mode

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Record button
Screen resolution menu
on your Windows PC
(click to enlarge)

On the computer where you will be playing your video games (we'll call this the Gaming PC), connect an HDMI cable from your graphics card HDMI port to the HDMI in on the HD PVR 2.
Note: your Gaming PC screen may go black for several seconds and then you will be back at the Windows desktop.

On your Gaming PC, right click on your Windows desktop and select Screen resolution (click for screen shot).

Under Display you should see HD PVR2 in the drop down menu.
Select HD-PVR 2 (click for screen shot).
Under Resolution set to either 1920X1080 or 1280X720.
Under Multiple displays, set to Duplicate these displays.

Click Advanced settings (click for screen shot). Set Refresh Rate to 60p Hz Set Scaling to Maintain Display Scaling.

Step 3 - Configure the sound out on your Gaming PC if you are using an HDMI pass through monitor

If you are using the HDMI pass through on the HD PVR 2 (if you are not using HDMI pass-through skip to step 3a), on your Gaming PC right click on the Speaker icon on the taskbar and select Playback devices.
In playback devices find your HDMI connection (it should say HD-PVR2). Right click and select as default.

Step 3a - Configuring audio if you are not using a pass through monitor

Sound setup
Step 3 - Configure the sound out on your
Gaming PC if you are using an HDMI pass through monitor
(click to enlarge)

If you are listening to sound from your Gaming PC directly and are not using the HDMI pass through on the HD PVR 2, to hear audio you will need to split the audio coming from your Gaming PC. To do this, you will need two adapters: an 1/8th inch Y adapter and a 1/8th inch stereo to RCA adapter. These adapters are common and can be purchased from Radio Shack or online.

Connect the 1/8th inch 'Y' adapter to the green audio port (the audio output port) on your Gaming PC.
Plug your speaker cable into one end of the 'Y'.
Connect the 1/8th inch stereo to RCA adapter to the other end of the Y adapter and then connect to the HD PVR 2 via the Hauppauge AV adapter (normally used as the Component video connector).
In Showbiz -> Capture, set Audio in to Line in and mute the audio in Showbiz (so you will not hear an audio echo).

Note:

If you see black video in the Capture Preview window, on your PC under Screen resolution, click the Advanced settings button and set the Refresh Rate to 60p Hz. Other modes might give a black screen in Showbiz -> Capture.

Utilities for the HD PVR 2

HCWClear

Gallery

example4 example4 example4 example4 example4 example4 example4

HD PVR 2 Videos

Record retro games with your HD PVR Rocket

Record retro games with your HD PVR 2

HD PVR 2 featuring PlayStation3

HD PVR 2 featuring Xbox 360

HD PVR 2 | 360° view

StreamEez

How to: Record game commentary with a Turtle Beach PX21 headset and an Xbox 360

How to: Record game commentary with an Turtle Beach PX21 headset using a PS3

How to: Record game commentary with an Astro A50 headset using Hauppauge Capture and a PS3

How to use the HD PVR 2 to stream with YouTube

Enable in-game chat on the PS3

Troubleshooting

Uploading videos to YouTube

To change the upload resolution for YouTube, in ShowBiz click the Option button (upper right hand corner) and select Preferences in the dropdown menu. In the Preferences window click on the tab that reads Others. At the bottom of this tab will be the upload resolution to default to when uploading clips. For HD uploads to YouTube, we recommend 720p as a minimum. By default, Showbiz is set to 240p. View the Preferences page

What do the lights on front of HD PVR 2 mean?

"Device is not available" message in Showbiz Capture:

This is normally caused if you forgot to set "Hauppauge Siena" in the Source in the Capture module (see page 7 of the Hauppauge HD PVR 2 QuickInstallation Guide). Check the following in Showbiz => Capture:
In Source: make sure Hauppauge Siena Video Capture is selected. You might need to click Refresh for Hauppauge Siena to appear.
In the Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
In the Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you do not see Hauppauge Siena listed under Source

Reinstall the Hauppauge Windows driver from either the Installation CD or as a download from the Support page. At the conclusion of the installation, you will see a message "Your drivers have been successfully update". You can then run Showbiz => Capture and set Source to Hauppauge Siena.

Black screen in the ShowBiz Capture preview window and no video on your TV set:

Black screen in the ShowBiz Capture preview window:

First, make sure, in Showbiz => Capture:
Source: make sure Hauppauge Siena Video Capture is selected.
Video Input: select HDMI if you are using an Xbox 360 or Component (YPrPb) if you are using a PS3.
Audio Input: select HDMI when using an Xbox and Line in (RCA) if you are using a PS3

If you still do not see your game video in the preview window in Showbiz => Capture:

Then:

If capture fails, it is likely something is wrong with the video input to HD PVR 2. This could be a broken or loose video cable or you plugged the cables into the wrong connector on HD PVR 2.

Tips on installing HD PVR 2 with the PS3

Pass through video problems (if you do not see your game console video on your TV set, but you can see video in Capture)

Once HD PVR 2 is turned on and you run Capture and set the Source, HD PVR 2 will run even if you remove your PC. In order for you to see your game video on your TV set:

No video passthrough or I see flashing or distorted video on my TV monitor:
No video on my TV monitor but I can see video in ShowBiz Capture
I can not see my game video on either my PC screen or on my TV set

Inputs and outputs and how they are configured

The HD PVR 2 was designed to pass through any input to the HDMI output of the device. So whichever input you choose (composite, S-Video or Component) will be routed to the HDMI out.
NOTE: if you are using composite or S-Video input, the HDMI video output will be standard definition even though you are using component cables.

Troubleshooting the HD PVR 2

Note: There appear to be a number of HD PVR 2 users who are extending their USB cables because their computer is located a distance from HD PVR 2. This can potentially cause problems such as "no device detected" or a black screen in Showbiz Capture or bad video recordings. If you are using a long USB cable and are having problems, do an experiment and see if you problem goes away by connecting HD PVR 2 to your PC with the USB cable supplied with HD PVR .

Black screen in Showbiz Capture

Black screen in Showbiz Capture with Video Game Systems

Pass through problems

Pass through problems, such as a black screen on your TV set (even though you can record videos), are usually basic cabling and settings in Showbiz. Check your cables!

The best way to proceed is:

If all input and pass through connections are correct and pass through is still not working, check your HD TV for correct input source. If input is correct, try changing input resolution of source to HDPVR 2.

Video/ Audio Stutter

If you have stutter in your preview window, check that system specs meet the minimum required. This is not a fatal problem since the HD PVR 2 will make good recordings even if the preview window slows down.

Preview good but stutters in playback on your PC screen: this normally means your PC or graphics card is too slow. Check the video card specs.

Random lockups

Xbox 360 video setup

Setting the Video output on the Xbox, step by step instructions

First, turn on your Xbox 360 and navigate to the main menu.

Navigate to the last menu on the right and go into System Settings.

Go into Console Settings

Go into Display.

Go into the HDTV Settings.

Now select the resolution you want.

The HD PVR will only work with 480p, 720p, 1080i and 1080p. If your system is currently set to non-standard resolutions, such as 1360x768, please select 480p, 720p, 1080i or 1080p..

When you select the new resolution, you will be asked if you want to keep the new settings. Please select Yes, keep these settings.

You are now done.

Using HD PVR 2 to record your PC game play or your PC screen

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Step 1 - Install the HD PVR 2 on your PC

Connect the HD PVR 2 to your PC (the PC where you will be recording) using the supplied USB cable.
Install the software on this PC from your Hauppauge Installation CD.
When you are finished with the installation, you will need to reboot your PC.
After you reboot, run Showbiz by double clicking on the icon on your Windows desktop.
In Showbiz, click on the Capture tab. Set Source to 'Hauppauge Siena Video capture' and Video input to 'HDMI'. At this point you might not see video in the Capture preview window. This is normal.

Step 2 - Configure your Gaming PCs video mode

Note: HD PVR 2 can accept video from a PC in the following formats ONLY: 1920 x 1080 at 60Hz max, 1280 x 720 at 60 Hz max and 720 x 480 at 60 Hz max. If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!

Record button
Screen resolution menu
on your Windows PC
(click to enlarge)

On the computer where you will be playing your video games (we'll call this the Gaming PC), connect an HDMI cable from your graphics card HDMI port to the HDMI in on the HD PVR 2.
Note: your Gaming PC screen may go black for several seconds and then you will be back at the Windows desktop.

On your Gaming PC, right click on your Windows desktop and select Screen resolution (click for screen shot).

Under Display you should see HD PVR2 in the drop down menu.
Select HD-PVR 2 (click for screen shot).
Under Resolution set to either 1920X1080 or 1280X720.
Under Multiple displays, set to Duplicate these displays.

Click Advanced settings (click for screen shot). Set Refresh Rate to 60p Hz Set Scaling to Maintain Display Scaling.

Step 3 - Configure the sound out on your Gaming PC if you are using an HDMI pass through monitor

If you are using the HDMI pass through on the HD PVR 2 (if you are not using HDMI pass-through skip to step 3a), on your Gaming PC right click on the Speaker icon on the taskbar and select Playback devices.
In playback devices find your HDMI connection (it should say HD-PVR2). Right click and select as default.

Step 3a - Configuring audio if you are not using a pass through monitor

Sound setup
Step 3 - Configure the sound out on your
Gaming PC if you are using an HDMI pass through monitor
(click to enlarge)

If you are listening to sound from your Gaming PC directly and are not using the HDMI pass through on the HD PVR 2, to hear audio you will need to split the audio coming from your Gaming PC. To do this, you will need two adapters: an 1/8th inch Y adapter and a 1/8th inch stereo to RCA adapter. These adapters are common and can be purchased from Radio Shack or online.

Connect the 1/8th inch 'Y' adapter to the green audio port (the audio output port) on your Gaming PC.
Plug your speaker cable into one end of the 'Y'.
Connect the 1/8th inch stereo to RCA adapter to the other end of the Y adapter and then connect to the HD PVR 2 via the Hauppauge AV adapter (normally used as the Component video connector).
In Showbiz -> Capture, set Audio in to Line in and mute the audio in Showbiz (so you will not hear an audio echo).

Note:

If you see black video in the Capture Preview window, on your PC under Screen resolution, click the Advanced settings button and set the Refresh Rate to 60p Hz. Other modes might give a black screen in Showbiz -> Capture.

Utilities for the HD PVR 2

HCWClear

Gallery

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