Support: WinTV-DCR-2650 Dual Tuner CableCARD receiver
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Latest Windows driver and WinTV-DCR-2650 Firmware updates
Note:The WinTV-DCR-2650 is only supported under Windows 7 Media Center and Windows 8 (with the Windows Media Center add-on).
WinTV-DCR-2650 Installation CD
WinTV-DCR-2650 Installer Version 2.2
Note:This is a single file which includes the Windows 7 and 8 driver, firmware plus utilities
Install instructions:
- Click to download
- Unzip this file to a directory you will remember
- Once unzipped, run 'Setup' from this directory and run Step 1 and Step 2.
Notes:
- Includes firmware updates addressing several reported bugs which prevented the recording of TV programs
- Includes major updates to the Tuning Adapter driver.
- Authorize authentication with CableCARD running old firmware.
- Improvements to better handle TCP packet loss.
- Automatically detect and log card errors and restart the card if needed.
- Improvements to uPNP support
- Improvements to diagnostic support.
Note: If Windows 7 reports that the firmware did not update correctly, simply run this update once more. The second time you should see a message "Your firmware is the current version".
Name: wintv-dcr-2650_cd_ver_2.2_31142.zip
Date: March 12, 2013
WinTV-DCR-2650 Firmware Update
WinTV-DCR-2650 firmware 20130117
Install instructions:
- Click to download.
- Run this file.
Notes:
If you are using a tuning adapter, you must also update the tuning adapter software. Click the Tuning Adapter tab above for the latest tuning adapter software.
- This firmware is from the WinTV-DCR-2650 Installation CD version 2.1This firmware is from the WinTV-DCR-2650 Installation CD version 2.1This firmware is from the WinTV-DCR-2650 Installation CD version 2.1
- Major firmware update to address bugs reported from Sept 1 to Dec 31 2012.
Name: wintv-dcr-2650_firmware_20130117.exe
Date: Jan 17, 2013
WinTV-DCR-2650 Remote Control application
WinTV-DCR-2650 Remote Control ver 1.0.29309.0.zip
New: This version includes IR support for Media center remote control.
This version is the same version on CD install above.
Install instructions:
- Click to download
- Unzip this file to a directory you will remember
- Once unzipped, run 'WinTV-DCR-2650-IR.exe' from this directory .
This will install the IR remote control application for Windows Media Center, and you will be able to use a Hauppauge Windows Media Center remote control to run all Media Center functions.
Note: the Hauppauge Windows Media Center remote control does not support "wake on" functions.
Beta firmware and drivers
None at this time.
Running the Digital Cable Advisor to verify that your Windows 7 PC has a supported configuration:
To check to see if your system is compatible to work with a CableCARD, in Windows Media Center go to Extras and click on Extras Gallery and click on the cable connector icon. If you do not see the cable advisor, click here.
Click Start Test:
If you go to Extras and can't find the Digital Cable Advisor (the cable connector icon) ...
If you cannot find the Windows Digital Cable Advisor, try the following:
In Windows Media Center, go to Tasks/Settings/General/Automatic Download Options. Select Automatically download Windows Media Center data between the following times and click Download now to begin the download process immediately. Once the updates are downloaded, check the Extras section again to see if the Digital Cable Advisor is present.
If you still can't find the Digital Cable Advisor:
In Media Center, go to Tasks/Settings/ General/Windows Media Center Setup. Choose “Set up internet connection” and complete the setup.
The Digital Cable Advisor should now be present under Extras/Extras library or Extras Gallery.
Tuning Adapter updates
WinTV-DCR-2650 Tuning adapter update
Install instructions:
- Click to download
- Unzip this file to a directory you will remember
- Uninstall previous version of the Hauppauge Tuning adapter proxy from control Panel "Add/Remove programs.
- Run "TuningResolverService.exe" from Unzip folder.
- Reboot System to start the service.
Notes:
- Includes major updates to the Tuning Adapter driver.
- Updated support for Motorola TA's
- Improved reset detection.
Name: TuningResolverService.zip
Date: March 5, 2013
WinTV-DCR-2650 Quick Installation Guide
Remote control button basics
Windows Media Center buttonsMedia Center remote control is optional |
WinTV v7 controlsMedia Center remote control is optional |
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What Operating Systems are supported by the WinTV-DCR-2650?
Tech support tells me that a problem I am having is fixed in the latest firmware. How can I upgrade the firmware in my WinTV-DCR-2650?
Yes.
Please go to the driver page for all of the latest updates available for the WinTV-DCR-2650
I have received a new CableCARD from my cable TV company. What do I need to do?
Some of my recordings have flashing video. How can I fix this?
Windows Media Center does not detect the WinTV-DCR-2650 during TV Tuner setup.
The WinTV-DCR-2650 is installed as a network device to be able to communicate with your cable provider. We found that certain Firewall software will block the device and result in Media Center not detecting it during the setup. To address this please check the links below to see if your firewall is listed and then follow the directions to open the firewall for the WinTV-DCR-2650.
Every 30 minutes, Media Center displays a message 'Viewing conflict'.
We found that certain Firewall software interferes with the WinTV-DCR-2650. The WinTV-DCR-2650 is installed as a network device. Every 10 minutes, Media Center sends a uPNP command to see if the cablecard tuner is still plugged in, and Media Center will time out if three messages are missed. We found that certain Firewall software will block uPNP messages from the WinTV-DCR-2650 and result in Media Center thinking the tuner has been removed. Also, if you have Internet Connection Sharing (ICS) turned on, this problem will also occur. To address this, turn off Internet Connection Sharing. And please check the links below to see if your firewall is listed and then follow the directions to open the firewall for the WinTV-DCR-2650.
I cannot wake my computer from sleep mode using the remote control.
My Media Center remote is no longer responding
In order for the IR to work, you need to have the Hauppauge Remote Control driver installed and the associated service needs to be running. To check to make sure the driver and the service are correctly installed, click on Start in Windows and then go to Computer and right click and go to Properties. Then click on Device Manager. Once in Device Manager, click on Human Interface Devices and you should see the Hauppauge driver: “Hauppauge WinTV DCR-2650 Consumer IR”.
The next thing to check is the Service. Go to Control panel/Administrative Tools and click on Services. Locate the “Hcw2650Service”. The Status should be Started. If it is not, right click on it and choose Start.
My cable provider gave me a tunning adapter how can I check that it is working?
The cable provider will log the serial number of you tunning adapter and associate it with you account. You will need to connect the Tunning adapter to a USB port on your computer and connect the main cable feed into the tuning adapter input and the cable out of the tuning adapter will connect to the WinTV-DCR-2650.You will then need to install the tunning adapter software located on the WinTV-DCR-2650 installation CD or from the download on the web site. Once the software is installed check the light on the tuning adapter it will flash when trying comunicate with the harware once it has made connection the light will be solid. Below is a link to a document which which will show you how to check the WinTV-DCR-2650 web interface for the status of the tuning adapter.
None at this time