How To Find Your Product Name/Model Number
All of our products have their name written on the front of the packaging however, if you no longer have this you can find the product name by using the Hauppauge 5 digit model number on your product and the "Quick product finder" on the right to look it up.
Simply type in your 5 digit model number and click on the product name that appears.
Finding the 5 digit model number on a USB product:
On USB products the 5 digit model number can be found on the under side of the unit on a white label, simply turn the unit upside-down and locate the white label (Note: You do not need to turn the computer off to do this however some units may have multiple cables attached so caution is advised to avoid cables becoming disconnected or snagged).
Finding the 5 digit model number on a PCI/PCI-e product:
On PCI/PCI-e products the 5 digit model number can be found on a white label located on the silver of the card, you will need to turn off your computer and open the case to examin the board, you may also need to remove the board from the computer to be able to view the label easily. (Note: Make sure you turn the computer off before opening the case, also make sure the board is reinserted into the same slot once you have examind it).