Support: MediaMVP-HD

Latest MediaMVP-HD application

Note: If your MediaMVP-HD is unresponsive or stuck at the splash screen:

This might be due to corrupt memory. Please see instructions below under "If your MediaMVP-HD is unresponsive or stuck at the splash screen:".

Version 1.1.22

http://www.hauppauge.com/pics/download.gif MediaMVP-HD application version mvphd-1.1.22.zip

Installation instructions:

Please note: this firmware upgrade process must be executed twice. Once the MediaMVP-HD has been restarted, please go to the Advanced Setup menu and Upgrade again using the same USB thumb drive.

  • Download this file
  • Unzip this file to a directory you will remember. There are two files: a small file called MVPHD.MD5 and a larger file called MVPHD
  • Copy these two files to the ROOT directory of a USB thumb drive
  • Plug the USB thumb drive into the USB port on the front of MediaMVP-HD. Wait a few seconds for the thumb drive to be recognized
  • From the Main menu on MediaMVP-HD, go to Setup / System / Advanced setup
  • click on Upgrade and then click Yes
  • You will see the progress bar move across the screen as the application is updated
  • When the update is complete, MediaMVP-HD will automatically reboot
Notes:
  • YouTube is disabled in this version due to a change in the YouTube viewing policy
  • This version has fixed a number of reported bugs in playback of various video formats
  • This version has improvements to playback controls and timescale display
  • HDMI detection on some HD TV sets is better in this version
If your MediaMVP-HD is unresponsive or stuck at the splash screen:

This might be due to corrupt memory, which can be permanently fixed with this version of Beta software. If you see this problem, follow the instructions below:

Please note: this firmware upgrade process must be executed twice. Once the MediaMVP-HD has been restarted, please go to the Advanced Setup menu and Upgrade again using the same USB thumb drive.

  • Turn off the MediaMVP-HD
  • Download the Version 1.1.22 file listed above
  • Unzip this file to a directory you will remember. There are two files: a small file called MVPHD.MD5 and a larger file called MVPHD
  • Copy these two files to the ROOT directory of a USB thumb drive
  • Plug the USB thumb drive into the USB port on the front of MediaMVP-HD
  • Turn on the MediaMVP-HD
  • Wait a few seconds for the thumb drive to be recognized
  • The MediaMVP-HD will automatically load the new firmware and restore your MediaMVP-HD system. This takes about five minutes. Do not remove the USB thumb drive until the MediaMVP-HD reboots, which takes about 5 minutes.
  • The next time MediaMVP-HD is restarted, it should be operational.

example1

MediaMVP-HD Setup Wizard

This application will help the MediaMVP-HD set up shared folders which are on your PC.

The MediaMVP-HD Setup Wizard is run on your PC. It searches your PCs hard drive for digital media and then lists the folders where digital media is found. You can then choose which folders you would like to share with the MediaMVP-HD, and the Wizard communicates with MediaMVP-HD over your Ethernet LAN and makes the necessary settings so that the MediaMVP-HD will "see" these shared folders.

To install, download this file, and then unpack it to your PC. Then run it.

http://www.hauppauge.com/pics/download.gifMediaMVP-HD setup Wizard

 

 

None at this time.

None at this time.

MediaMVP-HD Install Guide

MediaMVP-HD Install guide

Issues with .MKV file playbacks

If you are experiencing problems with .MKV files playing back smoothly, stopping, the status bar remaining on the screen, or other playback related problems with this file format, please download the latest MediaMVP-HD Beta application, version 1.1.14 or later. This version addresses issues playing MKV files.

When connected HDMI and changing sources on my TV set, I sometimes get a “no signal” message and must reset the power on the Media MVP HD to regain the picture?

Switching sources on some TV sets may disrupt the Media MVP HD stream and result in this problem. Simply turning the power on and off using the MVP’s remote control will reset the signal. The latest MediaMVP-HD Beta application, version 1.1.14 or later fixes this problem.

Video files with AC3 audio have no sound on play back

Go into the Setup menu of the Media MVP. Click on System/ Info/ Software and check to see if the Codec Token is set  to AC3 . If it is set to None, you need to contact Techsupport and give us the MAC address on the bottom of the unit. This will then be added to our database and your unit will be updated  automatically within 24 hours thru the internet.

Contact support link: http://www.hauppauge.com/site/support/support_contact.html

Frequently asked questions about developing a custom application for MediaMVP-HD

MediaMVP-HD is Linux "box" where new applications can be added. Hauppauge has provided a variety of mechanisms by which the product can be extended by hobbyists and commercial parties looking to do customization.

Click here for the Developer FAQ

MediaMVP-HD remote control

example1

downloadProdinfo

Prodinfo.exe is a program which will extract information about the WinTV product you have installed. Information will be displayed such as model and serial number, MAC address, revision, and features which can be used to identify the exact model of your product. The Windows driver for your Hauppauge TV tuner must be installed in order to run Prodinfo.exe

downloadHCW Clear

HCWCLEAR.exe is a program which will remove all driver and files that were installed with the installation of the WinTV program.