Support: HD PVR Rocket
Upgrade your HD PVR Rocket to the latest features with a firmware update
Features and improvements: Rocket version 43
- There are no file size limits for recordings with NTFS formatted USB thumb drives. For example, if you insert a 16GB NTFS formatted USB thumb drive, you can record about 8 hours of video in one file
- Rocket recordings are now compatible with the VLC media player
- Audio processing improvements (your recordings will sound better)
- Fixes flashing on some TV sets
- This version now supports HDCP management. HDCP detection is disabled by default (this will ensure Xbox One game play can be recorded)
- To turn HDCP detect ON, PUSH and HOLD the record button for 5 seconds. The red record ring will flash twice.
- To turn HDCP detect back OFF, PUSH and HOLD the record button for 5 seconds and the red record ring will flash once.
Upgrade your Rocket from your PC
File name: hdpvrrocketfirmware_3_1_1_35_43.exe
- Click the Download button above (this is the Rocket Windows driver and latest Rocket firmware). Save to your PC (do not click Run).
- Connect your Rocket to your PC using the BLACK USB power cable.
- Run the downloaded file.
- Click Install and the firmware upgrade will begin. Your Rocket will blink for a few seconds and then the firmware update will be complete
- Click Finish
You can now either disconnect your Rocket and use it in the standalone mode, or you can continue to leave it connected to your PC and use Rocket with Hauppauge Capture.
Upgrade the Rocket firmware from a USB thumb drive
File name: hdpvrrocket_126.96.36.199.43.zip
- Turn the Rocket off by disconnecting the USB Power Cable
- Download this file and unzip it to root directory of a USB thumb drive. There is one file: jedi.img
- Connect the USB thumb drive to HD PVR Rocket
- Reconnect USB Power Cable
- The RED Record Ring will flash. This means the Rocket firmware upgrade is in progress.
- Please wait until the RED Record Ring stops blinking (about 30 seconds). Then unplug/replug the USB Power Cable to complete the process
- Note: the jedi.img file is deleted from your USB thumb drive after the firmware upgrade
Beta firmware for the HD PVR Rocket
None at this time
The new Hauppauge Capture application for the HD PVR Rocket
Record, trim and upload your game play
Now with Facecam recordings!
Hauppauge Capture features:
- Record and stream your game play with in-game chat with our microphone mixing feature
- Simple and fast trim editor
- Built-in YouTube upload
- StreamEez for easy streaming
- Simple to use video quality selector and scaling options
Hauppauge Capture version 34057
- Click the download button and save Hauppauge Capture to your PC (do not select 'Run')
- Once Hauppauge Capture is downloaded, run the Hauppauge Capture installation
- After installation, you will be asked to reboot your PC. Please reboot.
- While rebooting your PC, if you have an HD PVR 2, remove the power plug from the back of the HD PVR 2 for a few seconds and then plug it back in. This resets the HD PVR 2.
- Once your PC is rebooted, you will see the Hauppauge Capture icon on your Windows desktop. Run it. No other setup is needed.
New features in the version
- Adds StreamEez for the HD PVR 60: stream with Twitch and YouTube
- Videos are now stored in This PC -> Videos -> HauppaugeVideos
- Skipback can now go to 0
- Added Facecam support for Logitech webcams
- Low resource mode can be turned off if you have an i7 CPU and are using Facecam
- Skipback function in the Capture tab so you can record up to 16 hours in the past.
- Adds Facecam to recordings: To turn on the Facecam, go to the Settings tab and select your webcam in the Webcam drop down menu. On slower PCs (slower than an Intel i5), the 'Low resource mode' is turned on.
- Includes FaceCam frame. The setup for frames is in the Settings tab. You can make your own frame too! Just create a png file with a megenta background where you want FaceCam to go, and drop the PNG file in Users -> Public -> Hauppauge Capture -> Effects. It will then show up in the list of frames in the Settings menu.
Comments, questions on this version? Please e-mail us at: firstname.lastname@example.org
Bug fixes in this version
- New HD PVR 2 driver (1.6.33232) included to help fix problems when recording at very high bitrates
- Fixes issue with passthrough audio not working on HD PVR 2 Gaming Edition
- HD PVR Rocket will not remux when Mic is set to none or set to the Rocket microphone thereby capturing raw TS output
- Improvements to SkipBack
- Cleaning up temp-x-xxx.ts files which might be left behind
- Fixed issue where video could end up 15 seconds behind live, if signal dropped or HDMI cable was removed
- Fixed issue with record button not working on HD PVR Rocket
- Fixed issue where mute status could get in the wrong state after app restart (from Edit and Capture tabs)
- Fixed issue with USB Mic levels were not set correctly on HD PVR Rocket
- Fixed issue on HD PVR Rocket where it would show "Waiting for HDMI Input" rather than real resolution
- Improvement in webcam mode for HD PVR Rocket
- Fixed issue where HD PVR Rocket might not show video
- Fixed an issue where turning off a DisplayPort monitor while recording could stop the recording from continuing
- New feature: Skipback. Skipback allows you to record in the past, with a setting for 1 to 1000 minutes
- Hauppauge Capture now has three recording formats: M2TS, MP4 and TS
- New feature: Multi-track audio recording. To turn on multi-track recording, click:
Advanced -> Audio encoder and select Use Multiple Audio tracks. Click OK and then close and reopen Hauppauge Capture.
Each of your audio sources will now be on a separate track, and can be edited in Sony Vegas. To check out the multi-track audio, we suggest you open your recording in the VLC media player and click on Audio -> Audio track and you can listen to track 1 (game), track 2 (microphone) or track 3 (PC audio).
- New function in Advanced: EDID option "HDMI Passthrough". This allows you to limit the resolution of your console to that supported by your TV, rather than the resolution supported by the HD PVR 2. This fixes problems with 720p TV's where you would not see the game console on the TV set but a good image in Hauppauge Capture.
- New feature: StreamEez support for the Rocket. Stream with Twitch and YouTube
- New feature: Record hotkey. Alt + space bar starts and stops recording
- F6 now launches the Webcam property page: adjust your webcam's image from the main Capture tab to see your adjustments in real time
- Updates to StreamEez, with improved preview
- Bug fixed with some webcams where there would be no video after enabling Facecam
- Adds microphone recording to Colossus
- Improved MP4 Export function
- Fixes an issue where the mute state could get swapped after closing the application
- Supports USB Microphones on HD PVR Rocket for recording (but not yet for streaming)
- Added Microphone delay page to Advanced Settings for Rocket
- Improved microphone delay slider, now supports +- 500 ms
- Fixed upload to YouTube and YouTube live steaming log-in problems
- Option to enable/disable 5.1 audio via HDMI is back
Using HD PVR Rocket to record your PC game play or your PC screen
Note: If you are using Rocket stand alone to record your PC screen onto a USB thumb drive, please skip to step 2.
Step 1 (Optional) - Connect the HD PVR Rocket to your PC and install Hauppauge Capture
If you are using the Rocket to record your Gaming PC on a PC (the Gaming PC or another PC), then install Hauppauge Capture now on the PC where you will recording to. Please see these instructions.
Here is a video which shows the connections (it uses the HD PVR 2, but the same HDMI connections are made when using the HD PVR Rocket).
Step 2 - Configure your Gaming PC's video mode
Note: HD PVR's can accept video from a PC in the following formats ONLY:
- 1920 x 1080 at 60Hz max (1080p60)
- 1280 x 720 at 60 Hz max (720p)
- 720 x 480 at 60 Hz max (480p)
If you are running in any other video mode, you will see either a black screen or distorted video. Check your video mode!
On the computer where you will be playing your video games (we'll call this the Gaming PC), connect an HDMI cable from your graphics card HDMI port to the HDMI in on the HD PVR.
Note: your Gaming PC screen may go black for several seconds and then you will be back at the Windows desktop.
Under Display you should see your HD PVR model in the drop down menu. Example: HD PVR 2.
Select your HD PVR recorder (click for screen shot).
Under Resolution, set to either 1920X1080 or 1280X720.
Under Multiple displays, set to Duplicate these displays.
Click Advanced settings (click for screen shot). Set Refresh Rate to 60p Hz Set Scaling to Maintain Display Scaling.
Step 3 - Connect the HDMI cable from your Gaming PC to the HD PVR's HDMI In connector
If you have a gaming laptop, simply plug an HDMI cable from your laptops' HDMI out port into the HDMI In on the HD PVR. You should see your PC screen on the video monitor. If you do not, click the Windows button on your keyboard and at the same time the P key. Then select Duplicate. If you have set your PC's video mode correctly (step 2 above), you should see your PC screen on the video monitor.
If you have a desktop PC, then remove the HDMI cable which is plugged into the monitor and plug it into the HDMI In port on the HD PVR. Then take an HDMI cable and plug one end into the HDMI Out port on the HD PVR and the other end into an HDMI port on your monitor. If you have set your PC's video mode correctly (step 2 above), and you have selected the correct HDMI source on your TV set, you should see your PC screen on the video monitor.
Step 4 - Configure the audio on your Gaming PC if sound comes through your HDMI cable
If you are using the HDMI pass through on the HD PVR (if you are not using HDMI pass-through skip to step 4a), on your Gaming PC right click on the Speaker icon on the taskbar and select Playback device.
In Playback devices find your HDMI connection to the HD PVR (it should say HD-PVR2, HD PVR Rocket or sometimes Digital audio (HDMI)). Right click and select Set as default device.
Step 4a - Configuring audio if you are using speakers connected directly to your Gaming PC
If you are listening to sound from your Gaming PC through speakers and not on your video monitor, to hear audio without any audio delay you will need to split the audio coming from your Gaming PC. To do this, you will need two adapters: an 1/8th inch stereo Y adapter, a 1/8th inch stereo to RCA male adapter.and an Audio cable set. These adapters are common and can be purchased from Radio Shack or online.
- Connect the 1/8" stereo 'Y' adapter to the green audio port (the audio out port) on your Gaming PC.
- Plug your speaker cable into one end of the 1/8" stereo 'Y' adapter.
- On the other end of the 1/8" stereo 'Y' adapter connect the 1/8th inch stereo to RCA male adapter
- Plug in the Audio cable set into the RCA plugs on the 1/8" stereo to male adapter (click to see a picture of the audio splitter installed)
- Then plug the other end of the Audio cable set into the back of the HD PVR via the Hauppauge AV adapter cable (the audio jacks).
- Plug the Hauppauge AV adapter into the AV input on the back of the HD PVR.(click here to see the complete cable setup)
- In Hauppauge Capture, in the Capture or StreamEez tab, set Audio in to Line in and mute the audio (so you will not hear an audio echo).
Here are some screen shots if you have an nVidea 650M graphics adapter in your gaming PC
Screen resolution menu
Advanced Settings menu. Then click List All Modes
List All Modes menu. Set the screen resolution to 1920 by 1080, True Color (32-bit), 60Hz. Then click OK / OK and Apply.
Here are some screen shots if you have an ATI graphics adapter in your gaming PC
In the AMD Vision Control Center, under Desktop Management/Desktop Properties, set the Desktop area to 1080p or 720p and the Refesh rate to 60Hz, 59Hz or 50Hz
Frequently asked questions
What is the HD PVR Rocket?
The HD PVR Rocket is a high definition H.264 portable video recorder. The Rocket can receive video from either HDMI or compenent video and will record up to 1080p30 onto an attached USB thumb drive. The Rocket is USB bus powered and can be powered by a USB port on your Xbox or Playstation game system. The Rocket has a built-in audio mixer which will take microphone audio and mix it with game audio so you can add game commentary to your game play recordings.
The Rocket can also be connected to a PC, which we call the 'PC connected mode'. In this mode, recordings are made to the hard disk inside your PC and the USB thumb drive is not used.
Do I need to connect the HD PVR Rocket to my PC to record?
No. The Rocket can be used either with or without a PC. When used standalone it records to a USB thumb drive which is plugged into the front of the Rocket. When connected to a PC, the Rocket records to your PCs hard disk drive.
How can I change the recording bit rate in standalone mode?
You will need to install the Hauppauge Capture software on a PC with the Rocket connected to a USB port with the black end of the USB cable. Then open the Hauppauge Capture software and you can adjust the bit rate up or down using the bitrate slider. Any adjustments you make in the software will be saved when you exit the application and be applied to standalone mode.
How To Record Xbox 360 Game & Party Chat
- Go to the Xbox Guide Menu.
- Go along to settings.
- Select Voice.
- Go down to voice output and select 'Play though both'. This will make the audio play out your TV and through your mic at the same time.
Depending on what game you are on, I highly recommend you turn down game volume as well as sometimes voice chat can't be heard because the game volume is too loud. However I guarantee that there will be a way to turn down your audio setting on whatever game you are on. Make sure you make it loud enough to hear, but quiet enough to make the voice chat clear and easy to hear.
How do I turn off HDCP on a PS4?
- On the PS4, go to Settings: from the main user interface, push up on the DualShock 4 to reach the top-level of the system’s menu, and select the toolbox labelled ‘Settings’
- Enter the System submenu: When the long list of options appears, scroll down to the icon named ‘System’ and select it
- Turn off HDCP encryption: You’ll find another long list in Settings. Scroll down to ‘Enable HDCP’ and ensure that the box to the right of the label is not ticked. It will be enabled by default, so simply click on it to disable the irritating feature. If you have any applications open, the system will ask you to close them, so make sure that you’ve saved your game before completing this last step.
How do I turn off HDCP on an Xbox One?
The following information comes from the Xbox support site
Problem: Playing premium content on your console establishes an HDCP connection with your television. Some unintended video and sound behavior may occur if you plug in a DVR or home entertainment system while the console is turned on.
To resolve this problem, try the following solutions:
- Restart your Xbox One console:
- Press the Xbox button on the console for ten seconds until the console turns off.
- Touch the Xbox button on the console again to turn it on.
- Try to play the content again.
- If your Xbox One console is in instant-on power mode:
- Go to the Home screen.
- Press the Menu button on your controller and select Settings.
- Go to Power & startup, then Power options.
- Select Power mode and then select Save Energy.
- Turn off the console by holding the Xbox button.
- Turn on the console by pressing the Xbox button, and then try to play the content again.
What kind of webcam can I use to make Facecam videos
Hauppauge Capture uses any webcam, either HD or standard definition, as long as it has a 'raw' YUV or YUY2 mode. MJPEG and other compressed formats are not used. Your webcam can be 4:3 or 16:9. Popular webcams include the Microsoft Lifecam HD-3000 plus, if you have a laptop, the built-in webcam.
Hauppauge Capture chooses the most suitable video mode supported by your webcam. You can set the size of the video, and the format (4:3 or 16:9) in the Settings menu of Hauppauge Capture.
What types of video sources can I record?
The rocket can record any source with either component video out or HDMI without HDCP. Common examples are : Xbox One, PS4, PS3, Xbox 360, PC Graphics card, Cable or Satellite set top box (most times you would use Component video to record from a set top box).
What is the range of video resolution I can Capture?
The Rocket records in all standard video resolutions: 480i, 480p, 720p, 1080i, 1080p as well as several PC specific resolutions. The upper end of the limit is 1080p30.
Using Component Video, what is the highest Resolution/Frame Rate I can Capture with the Rocket?
Using Component video, the rocket can record up to 1080p at 30 frames per second.
Does the Rocket have No-Delay Passthrough?
Yes, the Rocket has a no delay pass-thru so you can see your game on your TV set and at the same time, record your game play.
What is the Red Button on the top of this device used for?
The red button is used to start and stop recordings while in standalone mode.
Where are my Recordings Saved?
While in standalone mode, recordings are aved on a USB flash drive which is plugged into the front of the Rocket.
When in the PC connected mode, recordings are saved to your PC's hard drive.
How long can my recordings be?
Recording length is only limited by the size of your USB thumb drive. For example, a 16Gb USB thumb drive can hold up to 4 hours of video.
*PLEASE NOTE*: When recording to a USB thumb drive, unless the USB thumb drive is formatted as NTFS, your recordings are formatted in 2Gb file "chunks".
Can I include my Headset's Microphone Audio in my Recordings?
Yes. When the Rocket is used stand alone, you can plug your microphone or your headset's microphone into the 'Mic input' jack on the front of the Rocket. Then you can use the mixer panel on the top of Rocket to adjust your audio volume. In the stand alone mode, the recordings made onto the USB thumb drive have mixed game and microphone audio.
What is the highest Bit-Rate the Rocket can Record?
What do the Lights on the Rocket mean?
Blinking Blue - No Video
Blinking Red - No Thumb Drive
Blinking Green - HDCP
Solid Green - Ready to Record
Red Record Ring - Recording!
What Software should I use with the Rocket?
When used stand alone, the Rocket does not need any software to operate.
But the Rocket can also be connected to a PC so that you can record to the PC's disk drive. This is called 'PC connected mode of operation'. When PC connected, the Rocket works with our Hauppauge Capture software for recording and most third party editors for editing.
Why does the supplied USB Cable have two Connectors on one end?
The red end of the USB cable is for power only: this is used when recording in standalone mode. The black end of the USB cable is used when operating in PC mode.
What is the panel on the top of the Rocket used for?
This panel controls microphone settings. You can adjust the microphone audio volume, mute the microphone or add a +20db audio boost (used with unpowered microphones).
Can I record my TV shows with the Rocket?
Yes. If you have a cable TV or satellite TV set top box with component video outputs, you can connect it to the Rocket.
Does the Rocket come with a power supply?
No, the rocket is powered over USB. You can use a USB port on either your PC or game console. IF you are trying to record a source without a USB port, you can use a standard USB power adapter as long as it is rated at 5v 1amp.
Can I use the Rocket to Stream?
Yes. The latest version of Hauppauge Capture includes StreamEez, for streaming with the Rocket to Twich, YouTube and Ustream.
Troubleshooting your HD PVR Rocket
Flashing light on your HD PVR Rocket when trying to record standalone?
If the light on the HD PVR Rocket flashes when you press the button to record, or you lose pass through to your TV or monitor when you start to record, you will need to use both the Black and the Red USB connectors on the Rocket cable. This is due to one of your USB ports not having enough power for the Rocket.
Connecting both the Red and Black USB connectors on the supplied Rocket USB cable to two USB ports on your PC will fix this problem.
Are you getting low audio volume in your Rocket recordings?
If you find that the audio is too low after recording in standalone mode, download and install the Hauppauge Capture application from this link: http://www.hauppauge.com/capture/.
After installation, open Hauppauge Capture. Make sure the Rocket is listed as the source (in the upper left hand corner of Hauppauge Capture, you should see HD PVR Rocket listed) and then increase the Game audio volume. Now close Hauppauge Capture to save the new audio volume setting and you're recordings will have increased audio volume.
Does your Rocket keep blinking red even though you have a USB thumb drive plugged in?
If the Rocket keeps blinking red even though you have a flash drive plugged in, your thumb drive might not be formatted as NTFS. Try reformatting the flash drive on a PC by inserting the Flash drive in a USB port and then when the drive is assigned a drive letter, right click on the drive and choose format (NTFS or FAT32).
The red light will also blink if your USB thumb drive is corrupt. Most times this can be easily fixed by plugging your thumb drive into a Windows PC and running Error Check. To do this: open File Manager and select your thumb drive. Right click on the thumb drive and select Properties -> Tools -> Error check and click Check. When the scan is complete, your USB thumb drive will be 'clean' and should work in the Rocket.
Are you unable to record video, getting no video (but are getting audio) in your recordings or a black screen in Hauppauge Capture?
The HD PVR Rocket cannot record HDMI video which has HDCP copy protection. This can be from an Xbox One or a PS4, or a cable TV or satellite box.
If you have a cable TV or satellite box, you must use Component video and not HDMI. If you have a PS4 or an Xbox One, you need to disable HDCP. Here is how to do this:
- Xbox One: Press the Xbox button on the console for ten seconds until the console turns off. Touch the Xbox button on the console again to turn it on. Try to play the video game again.
- On the PS4: Go to Settings: from the main user interface, push up on the DualShock 4 to reach the top-level of the system’s menu, and select the toolbox labelled ‘Settings’. Enter the System submenu: When the long list of options appears, scroll down to the icon named ‘System’ and select it. Turn off HDCP encryption: You’ll find another long list in Settings. Scroll down to ‘Enable HDCP’ and ensure that the box to the right of the label is not ticked. It will be enabled by default, so simply click on it to disable the irritating feature. If you have any applications open, the system will ask you to close them, so make sure that you’ve saved your game before completing this last step.
Do your Rocket recordings have the wrong time and date?
In standalone mode, if the time stamps on the recordings on the flash drive are not correct, download and install the Hauppauge Capture application from this link: http://www.hauppauge.com/capture/. After installation, open Hauppauge Capture and make sure the Rocket is listed as the source. The time and date on your Rocket recordings will now match the time and date on your PC.
HD PVR Rocket Videos
An introduction to the HD PVR Rocket
How To Set up the Rocket
Rerez review of the Rocket
Record retro games with your HD PVR Rocket
Another "Record retro games with your HD PVR Rocket"