Support: WinTV-HVR-950Q and WinTV-HVR-955Q
- Windows Media Center
- 3rd Party
- Remote Control
Latest applications and driver updates
Note: to use the WinTV-HVR-950Q with the Windows Media Center application, click the Windows Media Center install tab above.
WinTV version 7 application and driver
WinTV v7 application and TV tuner driver download package
File name: wintv7_cd_3.9c.exe
File size: 151.4 MB
This download is a complete installation package, including drivers for supported WinTV products plus the WinTV v7 application and utilities.
A valid WinTV application CD-ROM will be needed to install this WinTV v7 version. Any WinTV v6 or WinTV 7 application CD can be used during the install. If you do not have your original WinTV CD-ROM but would like to update to WinTV v7, you can purchase a new CD on the Hauppauge webstore for $9.95
If you have a WinTV v7.2 CD-ROM with Extend, then the latest version of WinTV Extend will also be installed.
To install the WinTV v7 application update
- Download the WinTV v7 installation package to your PC. After downloading this file, the file is normally saved in the Download directory on your PC
- Insert your original valid WinTV CD in your CD-ROM drive
- Run Setup.exe from the Download directory on your PC
This will complete the driver and application installation for your WinTV.
Supported WinTV products:
This version of WinTV v7 is for digital TV, both QAM and ATSC, plus analog cable TV. It can be used with the following WinTV products:
- WinTV-HVR-955Q, WinTV-HVR-950Q and WinTV-HVR-950
- WinTV-HVR-1265 and WinTV-HVR-1250
- WinTV-HVR-1955, WinTV-HVR-1975 and WinTV-HVR-1950
- WinTV-HVR-2255 and WinTV-HVR-2250
- HD PVR (all models)
- HD PVR 2 (all models)
- WinTV-DCR-2650 digital CableCARD receiver
In addition, WinTV v7 can be used with the European equivalents of the above models (for example, the WinTV-HVR-2200).
Release notes for WinTV v7:
- Fixed an error "You do not have access to make the required system configuration modifications..."
- Increased Pause Buffer bar size
- Fixed TitanTV tvpi file association bug
- New NOVA-HD-USB 2 driver to fix issues in Turkey and other countries with low symbol rates
- New HVR-1975 driver to fix issues with 6875 Symbol rate
- Fixed no Extend tab showing on upgrade installation
To install the latest driver only:
- Download the WinTV-HVR-950Q driver update: WinTV-HVR-950Q_Driver_all.exe
- Click to install.
- This will install the WinTV-HVR-950Q base driver. At the completion of the driver install, you should see a message which says Drivers have been updated successfully.
Size: 3.8 MB
Windows Media Center
This is the software MPEG encoder needed for Windows Media Center in Windows XP and Windows Vista. This is NOT required for Windows 7 or Windows 8.
File name: SoftMCE_setup.exe
File size: 2.3 Mb
Setting up your TV tuner in Windows 7 Media Center
Here is a screen by screen view of the setup of Windows Media Center. It was based on the WinTV-HVR-1600, but the setup with other WinTV-HVR products will be similar.
Bug fixes for the Windows Media Center "Low bit rate" error message
Microsoft has released Windows Media Center patches for the "Low bit rate" error message.
Click to view the information from Microsoft.
Remapping clear QAM channels in Windows 7 Media Center
Here are some instructions on remapping clear QAM TV channels in Windows Media Center.
Accessory software for the WinTV-HVR-950Q
WinTV Digital Signal Strength Indicator
The WinTV Digital Signal Strength indicator displays information about the quality of the digital TV channel you are watching. This application is used with the WinTV v6 and WinTV v7 applications.
Size: 994 KB
Updated: January 26, 2010
IR Remote control application
Remote control applet. After you run this applet, an icon will appear in your Windows device tray showing that the Hauppauge remote control is active..
Updated: Oct/ 7 /2010
WinTV-Scheduler update for WinTV version 6
TV Scheduler version 25_26071.exe
This TV program scheduler for WinTV version 6 allows 'background recording' on dual tuner WinTV products.
Size: 3.8 MB
Updated: March 11, 2008
None at this time.
3rd Party Applications
Is a free Personal Video Recorder (PVR) and Media Centre application for Microsoft Windows.
WinTV-HVR-950Q QuickInstall Guide
WinTV version 6 users manual
WinTV version 6 users manual
Updated: October 15, 2007
- Microsoft® Windows® 8 and 7, Windows Vista, either 32-bit or 64-bit versions
- Windows XP, Windows XP Pro or Windows XP Media Center Edition, with Service Pack 2 ( or greater.)
- Minimum processor recommended:
- 2.2 GHz P4 or 1.8 GHz Centrino or equivalent (minimum).
- 2.8 GHz processor for analog TV recording with MPEG-2 (minimum).
- Graphics display adapter with 64MB of memory (minimum).
- Sound card or system.
- USB 2.0 port (will not work with USB 1.1).
- CD-ROM drive (for Software installation).
Yes, the WinTV-HVR-950Q can be used with Windows Media Center in Windows 7, Vista and with Windows XP Media Center Edition 2005.
To use the WinTV-HVR-950Q with Windows Media Center, download and install the Windows Media Center driver installation package, which will install the WinTV-HVR-950Q Windows driver and the Hauppauge MCE Soft Encoder.
Note: Under Windows 7, the Hauppauge MCE Soft Encoder is pre-installed as part of Windows 7. Therefore, you can kip the installation of the MCE Soft Encoder and simply install the WinTV-HVR-950Q Windows driver.
Note: under Windows Media Center, you will only be able to configure WinTV-HVR-950Q as either an Digital tuner or an Analog tuner. You will not be able to switch between Digital and Analog channels.
NTSC Analog CableTV or over-the-air analog TV: You can use your cable TV from the wall to connect to the WinTV-HVR-950Q and receive all of your basic Cable TV channels. You can also use a roof top antenna to receive "over-the-air" TV.
Note: After June 2009, most areas in the United States no longer broadcast over-the-air analog signals.
ATSC over-the-air digital TV: Supports all ATSC formats, up to the high definition 1080i format!
Note: For ATSC digital TV, a rooftop/out door antenna is recommended for optimal results/signal strength.
ClearQAM cable TV Channels: Clear QAM digital cable TV channels are unencrypted digital cable TV channels. Clear QAM allows users to watch unencrypted digital TV channels from their cable TV provider without a set-top box.
Note: WinTV v7, WinTV v6, Microsoft Windows 7 or Windows TV Pack 2008 for Vista are required for clear QAM reception
Note: Check your local cable TV provider for clear QAM reception over your cable TV network.
Using the WinTV 7 application the WinTV-HVR-950Q, will record in a transport stream (TS)
For ATSC and Clear QAM digital TV recordings, the recording format and bit rate is exactly the same as the broadcast format (i.e. ATSC 1080i is recorded at 1080i).
For NTSC analog cable TV recordings, our SoftPVR is used to create Transport Stream files (TS)
Note: TS files can be converted to MPEG files using options in the WinTV 7 configuration menu.
Note: The WinTV 6 application recording are in MPEG format for both digital and analog.
Note: Not all recordings made with ATSC/QAM signals are DVD compliant.
No. The WinTV-HVR-950Q will only be able to record the program that is being viewed using the supplied software.
You will not be able to watch a digital channel and record an analog channel simultaneously or vice versa due to the fact there is only a single tuner on the WinTV-HVR-950Q.
If you are watching a digital TV channel and you see choppy video, no audio or a black screen, then it is possible your PC is not fast enough to decode and play the digital TV channel you are watching. Please verify that your system meets the minimum requirements for using the HVR-950Q
Digital TV, especially ATSC high definition digital TV, is very CPU intensive. Many graphics cards have special built-in hardware to speed up decoding of high definition TV channels.
On graphics cards without special video decoding features, you can often improve the playback performance by using the Video Renderer settings located in the settings menu of WinTV 7. To open the setting menu click on the “gear” button located in the lower left of the WinTV 7 screen.
The default mode is EVR. The other modes are VMR9, VMR7 and Overlay. Each mode uses a different process to render video. Try each mode and use the one which gives you the best results. To use hardware acceleration put a check in the box “use hardware acceleration when possible. This will allow your graphics system to use hardware acceleration for video decode. Note: graphics hardware acceleration does not work on all systems. After making a change in video rendering settings Wintv must be restarted to take effect.
If you are using WinTV 6 then the render options are part of a separate program called Primary. Changes in the Primary applet must be made with the WinTV application closed. Open the Primary program by going to Start – All Programs – Hauppauge WinTV – Primary. After making changes close the Primary applet and open the WinTV application.
The IR software should be installed by default. To check look for a small remote control icon in the Windows task bar on the lower right. IF it is not present you can reinstall Wintv from the installation CDROM or download IR32.EXE from our support web site. The remote control must also have “line of sight” with the HVR-950Q. The IR receiver of the HVR-950Q is the round bulb on the side of the unit.
Click to view the information from Microsoft.
In order to fix this issue, please check that your Power Options setting is not set to ‘Power Saver’. Please change it to ‘Balance’ or ‘High Performance’.
To change these settings on Windows 7, please do the following.
Click on Start and then Control Panel.
If Control Panel is set to View by: Category then click on ‘System and Security’ and then ‘Power Options’.
If Control Panel is set to View by: Large or Small icons then click on ‘Power Options’.
If you do not see Balanced or High Performance please click on the option for ‘Show additional plans’.
Once you make the change please restart your system. When the system restarts please rescan again for channels.
Digital Broadcasts (ATSC or QAM)
The file size of a digital signal capture depends on the bitrate of the digital signal. The bitrate is set by the broadcaster and cannot be user configured. Bitrates for digital signals can range anywhere from about 1.2 Mbits/sec up to 19.3 Mbits/sec. Most of the time these bitrates are variable and not constant. Capture sizes for ATSC & QAM recordings are approximately 1.7 Gigabytes per hour up to 8.3 Gigabytes per hour.
The WinTV application has to convert analog signals to digital in order to record. There are four recording profiles. The following list shows recording file sizes for burning to 4.3Gb DVD:
Best - Approx 1 Hour+
Better - Approx 1 1/2 Hours
Good - Approx 2 Hours
Fair - Approx 3 Hours
This can be caused by a corrupt Channel database so you will need to uninstall and reinstall. First you need to go to start, all programs, Hauppauge Wintv and in that folder run
“uninstall Wintv7” (or remove Wintv7 using control panel "add/remove programs) then you need to remove the backup channel database.
Windows Vista, 7 and 8 go to C:\program data ( this folder is a hidden folder so if you do not see it you need to “show hidden folders “ in your search
Options) once you can get to this folder you will see a folder label “Hauppauge” delete this folder.
Windows XP go to C:\documents and settings\all users\shared documents\application data ( this folder is a hidden folder so if you do not see it you need to “show hidden folders “ in your search Options) once you can get to this folder you will see a folder label “Hauppauge” delete this folder.
Then download the latest version of Wintv7 located in the support section of the website and reinstall (note: you must have your original CD to validate the download.)
This appears to be a bug in windows 64 bit OS. Our drivers are signed.
"Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)"
The following is probably the easiest fix to Error Code 52 on Windows 7 or Windows 8 64bit.
In device manager right click the Hauppauge product under Sound Video and Game Controllers with the exclamation mark and select Uninstall. If you have a USB product you might multiple listings, please right click the first one on the list.
For this example we will use the HVR-950Q.
On the Confirm window please check the box for "Delete the driver software for this device" and click OK.
Repeat the uninstall for the other two 950Q entries. (note you won't be asked to 'confirm device uninstall' again).
Once the drivers are gone on right click on "Sound, Video Game Controllers" and "Scan for Hardware Changes".
Windows should now look online automatically for the 950Q drivers.
Take a look after a few minutes if the drivers are installed automatically properly under Sound Video and Game Controllers.
If they still come back as "unsigned" try the procedure again.
Prodinfo: get information on your Hauppauge TV tuner
Prodinfo.exe is a program you can run which will extract information about the WinTV product you have installed such as model and serial number, MAC address, revision, and features which can be used to identify the exact model of your product. The driver for the device must be installed in order to run Prodinfo.exe
HCWClear: remove the Hauppauge driver and applications from your PC
HCWCLEAR.exe is a program you run to remove all driver and files that were installed with the installation of the Wintv program.
Making connections to your WinTV
Here is a chart which shows some of the things you need to know about each type of connnection.
Cable or satellite TV set top box
Cable TV wire from the wall
Click to enlarge
Click to enlarge
Click to enlarge
Click to enlarge
Which type of TV can this connection be used with?
|Over-the-air TV||Cable or satellite TV box||Cable or satellite TV box||Cable TV|
What format do I select when scanning for channels in WinTV?
|Digital ATSC||Analog TV||External inputs (S-Video or Composite video)||Digital QAM plus
What remote control do I use to change channels?
|WinTV remote control||Remote control from your set top box||Remote control from your
set top box
|WinTV remote control|
You can use a roof top antenna for best reception.
Most set top boxes allow you to switch to Channel 3 or 4. When you scan with WinTV, it will pick up the TV signal on the correct channel.
Some satellite receivers use channels 60, 70 or 73. But when you scan for Analog TV channels, WinTV will pick up whatever channel is being used by your set top box.
Most set top boxes have A/V connections on the back, which can go into the WinTV's A/V input.
Some cable TV networks transmit analog TV channels, so we recommend scanning for both Clear QAM and analog TV.
Not all cable TV networks transmit clear QAM. Check with your local cable TV operator for the availability of clear QAM in your area.